Virgin Media launch 'first true quad-play' bundles - Page 10

BenMcr · 29-05-2014, 17:22

Next one down is the Big Bang, as that comes with 100Mbit broadband and is £10 cheaper. However it also only comes with M+, so upgrading TV up again may wipe out the saving.

Superblade7 · 29-05-2014, 17:37

Quote:

Originally Posted by BenMcr

Next one down is the Big Bang, as that comes with 100Mbit broadband and is £10 cheaper. However it also only comes with M+, so upgrading TV up again may wipe out the saving.

I tried the online bundle builder a bit earlier Ben and if you add XL TV to the Big Bang Bundle it comes up at £79.50 plus line rental so not sure if that is an error with the website or the correct price? I'm assuming the former as the latter would be a ridiculous price jump.

BenMcr · 29-05-2014, 17:53

Technically it could be right as it depends what rules are set up.

However if you look at it in the bundle builder - there is a £9.50 difference between TV L and TV XL when taken with just the phone so even if it let you there is no advantage trying to do that as:

Big Bang + TV L = £35 + LR
Big Khanua = £45 + LR

So you would save all of 50p a month if you managed to get Big Bang + TV XL

---------- Post added at 16:53 ---------- Previous post was at 16:49 ----------

They have actually tried to make it fairly rounded pricing wise with the upgrades (all plus line rental):

Big Easy = £20
Big Easy + More TV = £25
Big Bang = £30
Big Bang + TV L = £35
Big Kahuna = £45
and
Big Daddy = £95

Superblade7 · 29-05-2014, 18:51

Fair enough Ben, I guess for those who want a bundle with XL TV then it's gonna be the Big Kahuna as the best value choice and you'll get the 152Mb broadband whether you need that amount of bandwidth or not.

Guess it'll look good for VM in the next quarterly results when they can say they've had an X% increase in subscribers taking their super fast 152Mb broadband!

Ignitionnet · 29-05-2014, 18:54

This advertising by VM and many others of packages not showing the line rental but stashing it in the small print, when the line rental in extreme cases costs the same as the bundle, really needs to stop.

A £15 bundle with £15.99 line rental on top of that headline price is awful.

TalkTalk, Sky, BT, etc, are also guilty. Especially TalkTalk and Sky.

bonzoe · 29-05-2014, 20:35

50MB BB with XL TV would suit me, plus the obligatory line rental! But I suppose it would be priced near to Kahuna

HDFootyMan · 29-05-2014, 20:58

They are pushing customers towards 152Mb broadband aren't they?

The Kahuna bundle with 152Mb is £1 cheaper then 50Mb broadband + XL TV + M phone. What's really bizarre is that 100 Mb broadband + XL TV + M phone comes out as £79.50!!

bonzoe · 29-05-2014, 21:00

Bizarre, isn't it!

Martin_D · 29-05-2014, 21:12

Just Got this email, But i didn't phone and change my package today. ?

vm.PNG

BenMcr · 30-05-2014, 10:43

Quote:

Originally Posted by HDFootyMan

They are pushing customers towards 152Mb broadband aren't they?

The Kahuna bundle with 152Mb is £1 cheaper then 50Mb broadband + XL TV + M phone. What's really bizarre is that 100 Mb broadband + XL TV + M phone comes out as £79.50!!

I think for triple services they want everyone on one of the Big Bundles, so I guess the website will price the 'out of band' services higher

RobboEdin · 30-05-2014, 10:55

Quote:

Originally Posted by bonzoe

50MB BB with XL TV would suit me, plus the obligatory line rental! But I suppose it would be priced near to Kahuna

For historic reasons, that is exactly what I have. I was a BB M 20Mb customer with TV XL and a TiVo 1TB until my recent free upgrade to 50Mb.

I tried Retentions recently before the Big Bundles came into being but ended up with the same services at the same price. I did get a credit of one month's charge.

I have been a loyal customer for 14 years, happy with the price I pay but sometimes feel disappointed that the Retentions department seem to reward disloyalty, rather than loyalty.

I see nothing in the new bundles for me.

oliver1948uk · 30-05-2014, 11:46

Not a happy chappy.

Got a letter through the post. It said 'quote Big Laguna 30. We think you'll be glad you did'

Rang free phone number. Outcome was they wanted to charge me 4.75 MORE!

Tried to ring 'retentions but option seems to have gone. Eventually a lady whom I could barely hear said she would put me through. Listened to music for 5 minutes and rang off. It seems a lot of people wanted them.

I have been a loyal non complaining ntl/VM customer for 12+ years with no discounts. I have now had enough of ever rising prices and am considering other options.

To cap it all, my normally very reliable TV and broadband service has now gone off with an estimated time of fixing 6.30pm. Have had to resort to my mobile to write this.

Kushan · 31-05-2014, 16:30

Retentions still exists, though I can't remember the numbers off hand, you go through something like "make changes to your service", then "removing a service" and I think there might be a "If you're thinking of leaving us" option after that.

Give them a go, make sure you tell them what you've just told us and they'll work something out.

djmagnifique · 31-05-2014, 17:59

LAst time I called retentions it was through the option for moving house. That was at the begining of april.

Doug P · 03-06-2014, 17:52

Have swapped bundle for the Kahuna whatsit thingy and saved over £100 on a year contract and upped Broadband to 152.... Good deal.

The only fly in the ointment is the appalling service of Yodel who deliver the hubs... will get it eventually!