How do I change from a Superhub 1 to a Superhub 2?
26-02-2014, 06:09
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#1
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Inactive
Join Date: Dec 2011
Posts: 74
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How do I change from a Superhub 1 to a Superhub 2?
Please could I get some advice on how I can go about upgrading from a Superhub 1 to a Superhub 2? I am fed up with the Superhub 1's poor wireless performance, don't have space for a separate router, and wish to remain on 30Mb, going to 50Mb in a few months. Is there a way I can get the Superhub 2 for free or even at a reasonable cost?
Many thanks for any replies.
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26-02-2014, 09:25
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#2
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Inactive
Join Date: Jan 2004
Location: Nuneaton
Services: Broadband Up to 100Mb ~ TV Mix & TiVo 1Tb ~ Phone: Talk More Anytime
Posts: 1,057
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Re: How do I change from a Superhub 1 to a Superhub 2?
Phone CS and complain bitterly about the WiFi performance, you might get one free, otherwise I think the cost is £20; SH2 is streets ahead of the SH1 although others on here won't agree with me!
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26-02-2014, 14:41
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#3
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cf.mega poster
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: How do I change from a Superhub 1 to a Superhub 2?
If you're out of contract, call retentions and threaten to leave.
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05-03-2014, 01:13
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#4
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Inactive
Join Date: Jan 2007
Location: Perth,UK
Services: TIVO 500GB-V+ HD,
TV Size XL +SKYSPORTS/MOVIES
VIVID
Phone Size M
Posts: 171
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Re: How do I change from a Superhub 1 to a Superhub 2?
Virgin should offer the people on the higher internet packages a Superhub 2
Just need to pay for postage and sending back your Superhub 1
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05-03-2014, 11:44
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#5
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cf.mega poster
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: How do I change from a Superhub 1 to a Superhub 2?
i agree. Everyone on 50mbits+ (which will be everyone by the end of this year as 30mbits is moving to 50) should have a shub2 so they can benefit from the increased wan speed (better wireless throughput).
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05-03-2014, 14:15
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#6
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Inactive
Join Date: Jan 2006
Posts: 43
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Re: How do I change from a Superhub 1 to a Superhub 2?
Not counting my chickens etc. until in my hands, but I phoned up yesterday and upgraded early to 50mb, plus asked for and have got a Shub2 coming friday free of charge, as Shub 1 was awful for wifi, and reduced my monthly from £26.15 to £25 per month. However have entered into a new 12 month contract. Was previously out of contract.
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10-03-2014, 14:07
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#7
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Inactive
Join Date: Jan 2011
Posts: 89
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Re: How do I change from a Superhub 1 to a Superhub 2?
Let us know how the wireless is on the Superhub 2.
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10-03-2014, 18:52
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#8
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Inactive
Join Date: Jan 2006
Posts: 43
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Re: How do I change from a Superhub 1 to a Superhub 2?
Not too sure how good the wireless is, as for me wasn't an improvement, however that might be down to the cheap tablet I have. A generic cheapo one, unfortunatelly don't have anything else to try the wireless with.
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