General : Netflix email code?

[nick_f]

Hi all signed up to a new Package on Friday, said Netflix email code would be sent out soon,
How long does it usually take?

Should i sign up to a netflix account first online (browser) then add that account to the tivo app?

[denphone]

It takes around 5 working days for the code to arrive in the email Nick.

You can sign up either way.

[BenMcr]

Of course if you sign up first, you get a free month from Netflix. Potentially this means you get six months rather than 5 free

[RobboEdin]

Originally Posted by BenMcr

Of course if you sign up first, you get a free month from Netflix. Potentially this means you get six months rather than 5 free

Of course, Ben means 7 months instead of 6.

[BenMcr]

Doh!

[Dash: CF noob]

The Netflix 6 month free offer on VM ends on 28TH Feb.

[thenry]

27th February*

http://store.virginmedia.com/digital...d/netflix.html

[wwe]

I signed up 2 the new package last Friday but there not coming out till a week on Friday this week will I still get a code?

[thenry]

you should do. call in and double check. i was told the code is set out a couple of days after the new deal kicks in.

[warrenb]

Just changed my package from VIP to premier, and was told I do not get the netflix offer, as the code was coming up as an error on the system so the offer must have finished.

[thenry]

You still have 14 and half hours according to the site. call in again.

[warrenb]

Apparently it is because I have not renewed with my original package but have downgraded. Only new customers get the offer when signing up to new services or existing are renewing at their current or higher package

[thenry]

Fail. Its says 6 months on all Collections.

http://store.virginmedia.com/digital...d/netflix.html

---------- Post added at 11:02 ---------- Previous post was at 10:30 ----------

FAQ

How can I get the Netflix 6 months' trial offer?
The offer is only available to new customers taking one of our Collections, or existing customers taking a Collection for a further 12 months.

When will I receive my voucher code?
New Virgin Media customers will be sent their voucher code by email up to 5 working days after installation of their services. Existing customers will be sent their voucher code up to 5 days after taking the promotion.

Where is the voucher code sent from?
You’ll receive your voucher code from theteam@mailing.virginmedia.com, so look out for it.

Do I have to redeem my voucher code by a certain date?
Yes, customers will need to redeem their voucher before March 31st 2014.

I haven't received my voucher code – what do I do?
It can take up to 5 days to receive your voucher code (don’t forget to check your junk email folder). If you still haven’t got it after that time, just give our team a call on 150 from your Virgin Media phone or mobile, or 0845 454 1111ˇ from any other line and select option 4 and they’ll be happy to help you.
ˇFor details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

I have entered my voucher code but it doesn’t work, what do I do?
Don't worry, just give our team a call on 150 from your Virgin Media phone or mobile, or 0845 454 1111ˇ from any other line and select option 4 and we'll get you up and running.
ˇFor details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

http://store.virginmedia.com/digital...d/netflix.html

More frequently asked questions within link above, click on the FAQ tab

[warrenb]

All sorted now, should get the email in the next 5 days. Amazing that you just speak to someone else, who just says that is right and applies it. Also the previous CS person had also cancelled my Spotify payment as well, luckily the change hasn't gone through yet and that has been reinstated.

[thenry]

Originally Posted by BenMcr

Of course if you sign up first, you get a free month from Netflix. Potentially this means you get six months rather than 5 free

Originally Posted by RobboEdin

Of course, Ben means 7 months instead of 6.

Originally Posted by BenMcr

Doh!

I done the above but my Virgin Media voucher doesn't appear in my account ? I only have stated is my free months trial then 5.99 a month. When I applied my voucher code it did say it had been applied to my email address but nowhere in my account does it actually state 1 months free trial then 6 months free. It did say a credit had been applied but I cannot find that page anymore. I just want to double check everythings been applied correctly on the account so I don't get billed next month from Netflix.

Also after 7 months end do I have to confirm to Netflix on the next billing date for more services, payable services or do they just take money out ?