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Virgin Media 150Mb Coming 2014
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Old 22-11-2013, 19:53   #241
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Re: Virgin Media 150Mb Coming 2014

We're back to the bad old days of absolutely no transparency in their customer pricing.

Ben's had a couple of quiet years ......
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Old 22-11-2013, 20:25   #242
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by kwikbreaks View Post
Are you saying that I will be getting a notification of an increase in February now?
It does seem it's a possibility, it would depend on what they have done on your account.
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Old 22-11-2013, 22:19   #243
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Re: Virgin Media 150Mb Coming 2014

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It does seem it's a possibility, it would depend on what they have done on your account.
Exactly my point. A customer should know exactly "what they have done to your account".
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Old 22-11-2013, 23:02   #244
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Re: Virgin Media 150Mb Coming 2014

It's getting to the point where I don't really care what they've done. If they notify me of an increase I'll call in. If they come up with an attractive deal I'll stay and if they don't I'll move on. The only thing I'll have to decide is whether that's to pain ADSL @ 16Mbps if the line works properly, 40Mbps cheapskate FTTC or 60Mbps Full Monty FTTC and the decider between those at the time will be bang for buck - I can afford Full Monty FTTC but I'm not convinced I actually need it.
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Old 25-11-2013, 03:47   #245
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by kwikbreaks View Post
It's getting to the point where I don't really care what they've done. If they notify me of an increase I'll call in. If they come up with an attractive deal I'll stay and if they don't I'll move on. The only thing I'll have to decide is whether that's to pain ADSL @ 16Mbps if the line works properly, 40Mbps cheapskate FTTC or 60Mbps Full Monty FTTC and the decider between those at the time will be bang for buck - I can afford Full Monty FTTC but I'm not convinced I actually need it.
*80
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Old 25-11-2013, 10:12   #246
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by craigj2k12 View Post
*80
No it's 60 for me according to the estimate. I did get the 40 wrong though as that seems to be capped at 38.
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Old 25-11-2013, 16:06   #247
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by kwikbreaks View Post
No it's 60 for me according to the estimate. I did get the 40 wrong though as that seems to be capped at 38.
kwikbreaks just move and be done with it, its clear you not happy, does the extra £10 or so a month really break things for you?

Also a 60 estimate may well turn out to be 80, BT are massively under estimating lines incase people fall victim to crosstalk, but heavy crosstalk doesnt happen to everyone and many get speeds way above their estimate.
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Old 25-11-2013, 18:04   #248
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Re: Virgin Media 150Mb Coming 2014

You can't really assume you'll get more speed, mostly because if you don't then you've got absolutely no recourse. Still, I've always said that people should vote with their feet.
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Old 25-11-2013, 18:17   #249
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by Chrysalis View Post
kwikbreaks just move and be done with it
If there really is another increase coming I may well do just that but I'm concerned that the original line fault will still be there - I suspect the section running down the pole as one engineer told me he'd requested it be replaced. It could well have been but I can't be sure. Certainly the fault was still present when I quit for cable despite every other section being swapped to a new pair if the OR bods can be believed.
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Old 25-11-2013, 18:35   #250
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Re: Virgin Media 150Mb Coming 2014

Well I got told today by post my increase in price is going up from Feb £5.25 with the cost of calls going up by a further 1p

I also did the post code checker on the broadband speeds which made me laugh I'm still on 100mb


You've already registered your interest

Right now you have our up to 100Mb broadband. That's really fast, but between March and May 2014 you'll be able to supercharge your speed to up to 152Mb broadband at no extra monthly cost.

And, if you didn't know already, we'll be automatically supercharging your speed to up to 120Mb broadband during August 2013.

So sit back and relax. We'll be in touch with you as soon as your supercharge is ready.



From August 2013 I'll be on 120mb lol I'm still waiting
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Old 25-11-2013, 19:23   #251
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Re: Virgin Media 150Mb Coming 2014

Quote:
Originally Posted by kwikbreaks View Post
If there really is another increase coming I may well do just that but I'm concerned that the original line fault will still be there - I suspect the section running down the pole as one engineer told me he'd requested it be replaced. It could well have been but I can't be sure. Certainly the fault was still present when I quit for cable despite every other section being swapped to a new pair if the OR bods can be believed.
All I can say to that is remember how bad my line was on adsl? I think you one of the older guys who was around when I was reporting those issues, now on FTTC those stability issues are gone. I believe my problem was E-side tho not D-side.

But even if the problem is D-side the attenuation will be much lower so should be more resistant to external noise ingress.
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Old 26-11-2013, 01:33   #252
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by Gavin78 View Post
between March and May 2014 you'll be able to supercharge your speed to up to 152Mb broadband at no extra monthly cost.
Liar Virgin Media. It will increase your price in Feb/Oct 2014
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Old 26-11-2013, 09:53   #253
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by Gavin78 View Post
From August 2013 I'll be on 120mb lol I'm still waiting
This is the kind of backwards bs which makes me want to explode. My area has low utilisation and I have been on 120mbits for ages yet the speed checker gives the vague estimate of July to December 2014 for my upgrade.

Yet..................you are not even on 120mbits and it says you are going to be done before me. How does that work out?
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Old 26-11-2013, 10:16   #254
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Re: Virgin Media 150Mb Coming 2014

Maybe they're rolling out both updates at once? It would actually be a nice way of appeasing the areas that got 120 last, by giving them 150 first. Probably just Virgin cocking up though.
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Old 26-11-2013, 10:36   #255
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Re: Virgin Media 150Mb Coming 2014

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Originally Posted by Kushan View Post
Maybe they're rolling out both updates at once?
No chance! Virgin won't do this. They always do 1st 120Mb upgrade then later following by 152Mb. They won't do it 120Mb & 152Mb on the same upgrade!
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