60M Virgin Media to start charging for Security - Page 2

MUD_Wizard · 08-11-2013, 04:51

Quote:

Originally Posted by craigj2k12

I thought F Secure was a temporary measure while VM are programming (ballsing up) their new security software

VM don't program anything, even their firmware. Everything is from another party.

Sigma · 08-11-2013, 10:52

I think it's a good deal. You get F-Secure Safe for £25 a year for up to 5 devices with VM if you pay the £25 in one go, otherwise it's £7.50 per quarter, but if you buy direct from F-Secure it would cost you £79.99.

Offering a re-skinned AV product for free is OK, but it rarely got updated and didn't support Windows 8. This offers some of the best protection you can get at a decent price. If you don't want to pay, you can use MSE, Windows Defender, AVG, Avast, Avira or whatever for free.

Kushan · 08-11-2013, 11:20

The "free" service that they've now got rid of wasn't worth a dime. Virgin Media Security was truly awful, worse than even Norton or Mcaffee (or at least just as bad). So yeah, while this might be a "loss" of a service, you're not really loosing out on anything but GAINING a year's free F-secure, which is actually worth something.

There's just no pleasing some people.

dibbz · 08-11-2013, 17:33

no matter how you look at it if virgin are stopping something thats free and starting to charge for it...its another price increase.

Surly their "free" service IS worth something as its better than nothing. Did they not mention at the very start that their security package come FREE with every broadband deal??

no matter how you look at it....its another £30 per year on top of your bill after the initial 1st year.

i deleted avast a while ago in favour of virgin security....looks like i will be going back again!!

Kushan · 08-11-2013, 17:40

Quote:

Originally Posted by dibbz

no matter how you look at it if virgin are stopping something thats free and starting to charge for it...its another price increase.

Surly their "free" service IS worth something as its better than nothing. Did they not mention at the very start that their security package come FREE with every broadband deal??

no matter how you look at it....its another £30 per year on top of your bill after the initial 1st year.

i deleted avast a while ago in favour of virgin security....looks like i will be going back again!!

It's not an increase in your bill as Virgin doesn't get any money from it. It may be a discontinuation of a service, but it's not an increase in your bill.

Either way, as stated, VMS was terrible anyway. A rubbish service is no better than no service.

dibbz · 08-11-2013, 17:57

Quote:

Originally Posted by Kushan

It's not an increase in your bill as Virgin doesn't get any money from it. It may be a discontinuation of a service, but it's not an increase in your bill.

Either way, as stated, VMS was terrible anyway. A rubbish service is no better than no service.

i will be an increase in your bill....£7.50 every 3 months after the initial year is up. Does not matter who gets the money at the end....its still an increase of what you got originally got free

Dont sweep everyone with the same brush, just because some people did not like VMS...does not mean that everyone hated it - i have always got on well with it.

But once its finished....i will go back to avast which equally served me well prior to installing virgin security

Kushan · 08-11-2013, 18:01

Quote:

Originally Posted by dibbz

i will be an increase in your bill....£7.50 every 3 months after the initial year is up. Does not matter who gets the money at the end....its still an increase of what you got originally got free

Dont sweep everyone with the same brush, just because some people did not like VMS...does not mean that everyone hated it - i have always got on well with it.

But once its finished....i will go back to avast which equally served me well prior to installing virgin security

It's only £7.50 every 3 months if you choose to go with F-secure. There's a world of AV solutions out there at different price points, many of which are free.

And I never said I hated VMS, I said it was terrible - which it was.

broadbandking · 08-11-2013, 20:50

Avast has done me well for many years but I would say NOD32 is still the best.

alanbjames · 09-11-2013, 11:00

their new security is very slow. a friend has it on their Pentium I5 8GB Ram and when scanning it runs like a dog.

adzii_nufc · 09-11-2013, 13:16

A pentium i5.

How do you get F-secure anyway? is the free year for upgrading or new customers?

Mr Pharmacist · 09-11-2013, 14:07

Quote:

Originally Posted by adzii_nufc

A pentium i5.

How do you get F-secure anyway? is the free year for upgrading or new customers?

It's for anyone who has Virgin broadband, if they want it that is. You'll find it in the apps section of your "My Virgin Media" account. Straightforward to set up and it works fine, for me anyway.

Sirius · 09-11-2013, 14:10

Quote:

Originally Posted by alanbjames

their new security is very slow. a friend has it on their Pentium I5 8GB Ram and when scanning it runs like a dog.

Runs like the wind on my i7

roughbeast · 10-11-2013, 10:59

I use Microsoft Security Essentials with SpyHunter.

http://www.enigmasoftware.com/produc...FafMtAodS1AAkA

The latter is not free, (only €29.99), but it gives me excellent additional live protection and fantastic individualised support if something goes wrong.

kwikbreaks · 13-11-2013, 17:22

So why have I got this marketing email offering it free for 12 months? Could it be because I got hit by STM the last couple of nights?

Quote:

12 November 2013

Your Virgin Media account number: nnnnnnnnn
Your area ref: 31

Our Reference: Midnight_Run1

Dear Mr Kwikbreaks,

Get more from your Virgin Broadband service

We've noticed that you enjoy being online, especially in the evening. So here are some useful tips, to help you get the most out of your service:

1. Download big files after 11pm

We don't limit how much you use the internet, but at our busiest time (between 4pm and 11pm Monday to Friday and 11am to 11pm weekends) your speed may be reduced for a short time by our traffic management system. For more info, visit virginmedia.com/traffic.

If you're streaming TV or films then there's no need to change, but if you regularly download big files to use later, then it's easy to schedule them for after 11pm. Find out how at virginmedia.com/peaktimefaq

2. Someone eating up your connection?

You might not be aware of it, but if someone at home is downloading large files it'll slow you down. File sharing is the most common thing that'll affect your speed. So check other computers in your house for file sharing programs such as BitTorrent, uTorrent, Vuse, BitComet and Shareaza. Don't forget, you mustn't use our services to breach copyright - virginmedia.com/vmterms

3. Is your WiFi connection secure?

Check that your Super Hub or wireless router is password protected and you've got encryption switched on. Neighbours or anyone in range could be piggy-backing your connection and slowing you down. Learn how to change these settings at virginmedia.com/help/wireless.

4. Security software's up to date and active

Virgin Media have partnered with F-Secure to bring you F-Secure SAFE** an award-winning internet security product FREE for 12 months. It works on up to five devices and covers all the major security threats whether that's on your home network or out and about. It also lets you set parental controls so your family are protected from inappropriate content. Learn more and download it at virginmedia.com/security.

We strongly recommend that you follow these tips - especially the times that you download large files - so you get the best broadband performance.

Want to check how much you're downloading or uploading? Several tools can help like tbbMeter (thinkbroadband.com/tbbmeter.html *) and you'll find others at softpedia.com *.

Kind regards,

Ken Oaten
Broadband Performance
Virgin Media

* Note: These links are provided simply as a convenience to our customers. Virgin Media can't offer assistance with and don't endorse these applications. The links are to third party websites, and we've no responsibility for their content.
** F-Secure SAFE not available on BlackBerry. Rolling out to iOS in December 2013 and Windows Phone in January 2014.

BenMcr · 13-11-2013, 17:26

Quote:

Originally Posted by kwikbreaks

So why have I got this marketing email offering it free for 12 months? Could it be because I got hit by STM the last couple of nights?

That's not a marketing email, it just happens to include a mention about F-Secure

Pretty sure it used to mention VM Security when we sold that