General : Coming Soon to Virgin TV (2013) Vol. 3.

[denphone]

The quality of communication on this issue from Virgin Media to its customers has been very very poor in my mind. Sure, business negotiations have to remain confidential but to keep people who are spending a lot of money with VM every month in the dark, reveals a total lack of respect in my mind.

---------- Post added at 08:34 ---------- Previous post was at 08:32 ----------

Originally Posted by Henkesghost

Disappointing the way this thread is turning Can we not get back to complaining about being shafted by Virgin . Someone also posted earlier that they were surprised to see Den post in a negative fashion about this weeks (non)events. He's an optimist but not a half wit, this affair has been a massive own goal by Virgin and to post in a positive fashion about it would be stretching credibility too far even for the most ardent fanboy of Virgin.

A excellent post my dear Henke but ardent fanboy

[nicknewark]

I've Got to be honest I'm checking out of here for a while, there's enough trash in this world without listening to it on here.

Later people. All the nice people(majority) have a good day, see you again soon.

[Henkesghost]

Originally Posted by denphone

The quality of communication on this issue from Virgin Media to its customers has been very very poor in my mind. Sure, business negotiations have to remain confidential but to keep people who are spending a lot of money with VM every month in the dark, reveals a total lack of respect in my mind.

---------- Post added at 08:34 ---------- Previous post was at 08:32 ----------



A excellent post my dear Henke but ardent fanboy

No no Den didn't mean you were a fanboy, meant that even a fanboy couldn't dress this up. Honestly no offence to you meant in the slightest.

[dilli-theclaw]

Wow, what an 'interesting' night this thread has produced and look at all those reported posts!

It is a great shame that some have lost the plot and seem unable to focus on the point at hand.

[thegrid]

Originally Posted by nicknewark

I've Got to be honest I'm checking out of here for a while, there's enough trash in this world without listening to it on here.

Later people. All the nice people(majority) have a good day, see you again soon.

See you soon.

[denphone]

Originally Posted by Henkesghost

No no Den didn't mean you were a fanboy, meant that even a fanboy couldn't dress this up. Honestly no offence to you meant in the slightest.

l know that Henke but you know me as its good to have some reasonable banter sometimes to lift the spirits of the many.

[MutleyF]

Originally Posted by denphone

l know that Henke but you know me as its good to have some reasonable banter sometimes to lift the spirits of the many.

and I for one enjoy reading the friendly banter - shame some on here have taken it one step too far

[MovedGoalPosts]

Some posts have been deleted.

Keep to the topic. For the avoidance of any doubt that does not include whether footballers earn too much money.

And just because you disagree with another poster's agenda, that does not mean you are entitled to insult them by calling them a troll.

[Anypermitedroute]

Originally Posted by denphone

The quality of communication on this issue from Virgin Media to its customers has been very very poor in my mind. Sure, business negotiations have to remain confidential but to keep people who are spending a lot of money with VM every month in the dark, reveals a total lack of respect in my mind.[COLOR="Silver"]

Hi Denphone, I totally respect what you write here being a watcher for a few years, however as much as I would be one of those who get is annoyed about lack of information im not sure what else VM could of done; for instance they have given plenty of warning that ESPN was going it not as if as a regular watcher of ESPN I could of not known as they put slates up telling me, on the website they informed that as of 1st August 2013, that my bill will not change as a result of its lost and they confirmed they are trying to acquire BT at a right price. They even sent a booklet showing what other sport I can watch in the absence of ESPN, although not the same but all of the above is information, whether we like the outcome re: we havent got it and Im paying too much for XL then yes I do have issues with it but VM have actually kept us informed with the current situation.

I think a few people around on CF still criticise them for not getting channels on certain days based on what people have said here. I got my gripes with VM i.e. not all HD, BT etc but in this case they have kept people informed, unfortunately we just didnt like the outcome

[Dave42]

Originally Posted by denphone

The quality of communication on this issue from Virgin Media to its customers has been very very poor in my mind. Sure, business negotiations have to remain confidential but to keep people who are spending a lot of money with VM every month in the dark, reveals a total lack of respect in my mind.

---------- Post added at 08:34 ---------- Previous post was at 08:32 ----------



A excellent post my dear Henke but ardent fanboy

VM never ever been good at that Den as we all know it they worst part

[alwaysabear]

Dave and Den nothing has changed over the years, VM are very poor at communicating with there customers .

[Dave42]

Originally Posted by alwaysabear

Dave and Den nothing has changed over the years, VM are very poor at communicating with there customers .

yep and it not change sadly

[Anypermitedroute]

they are in talks, no deal has been made and they confirmed in good tiem the loss of ESPN from 31 August. I dont like what I heard but they did communciate this im not sure what else they could of done with regards to communciating this? Are we mixing up communciation and the outcome here? for example if BTdid just magically turned up as per ESPN current set up and rules (free for XL) on 1st August without any announcement would people have complained about poor communciation. I doubt itwould be same level as now

[nstokes]

Originally Posted by alwaysabear

Dave and Den nothing has changed over the years, VM are very poor at communicating with there customers .

That is the main downside to VM

[denphone]

Originally Posted by nstokes

That is the main downside to VM

Indeed it is but remember there are many upsides as well Mr Stokes.