General : ESPN, BT, Euro, Premier and Sky Sports news

[DaMac]

That's retentions on Thursday, rattled to the bone.

[passingbat]

Originally Posted by thenry

Originally Posted by geordiechris

Is that a picture of one of the VM call centre staff?

No, it must be a sky user; it just shows how antiquated their set top box is


Sorry Sky guys, it was a joke.

[tpick]

Originally Posted by nstokes

What did it say?

It said understand that an announcement about BT SPORT on Virgin Media,,was coming...

Meanwhile BT Sport facebook page still saying no agreement has been reached..

[Jimi]

Originally Posted by geordiechris

Is that a picture of one of the VM call centre staff?

He was dying for a fag methinks.

[Doug P]

Facebook is never wrong or out of date of course.....

[Arthurgray50@blu]

Hugh, someone said on this forum yesterday that there was a meeting today and that an announcement was being made TODay.

And secondly, IF we have to wait several weeks for BT Sports to come to the system, l will call Sky on Aug 1ist and switch over. VM must learn that WE the CUSTOMER, should be treated with care. There are lots of customers out there are fed up to the back teeth at the way VM treats its customers.

There is no information on any channels coming, Media Boy does his very best to update us all. BUT no information from VM.

Sky and BT has been blowing each others brains out to get customers to switch over, and what has VM doen - NOTHING. If l was running a company, l would have salesman everyday trying to get customers to sign up.

This is not a moan, but l feel that VM don't do enough to satisfy the customer, who at the end of the day pay money for a service, which they are not getting.

Part of my job is customer care and service, and each day l call between 20/30 people to find out what they think of the company l work for. Its a good job its not VM.

[nstokes]

Originally Posted by Arthurgray50@blu

Hugh, someone said on this forum yesterday that there was a meeting today and that an announcement was being made TODay.

Someone did post saying meeting today but no one said there would be an official announcement today just rumor

[Doug P]

Really cannot see what VM have done wrong here. MB tries to give us advance info but that is not VM's job. Getting a bit tired of suggestions that Vm has done nothing for customers which is just wrong wrong wrong.

[neilo]

We all know that VM's communications are atrocious though don't we?

[Doug P]

Originally Posted by neilo

We all know that VM's communications are atrocious though don't we?

No we do not... they communicate when there is something to say.

[neilo]

Glad youve had a better experience. They communicate to me that I can get their services in a letter every other week through my post box despite me having been with them for I don't know how long. But they don't talk to me about the things I'm interested in.

[Doug P]

Those are leaflet mailshots not main communication.. we get those from Sky VM Talk Talk etc etc and they are designed to make hits on new customers. They are not targeted as that costs more...

[Arthurgray50@blu]

Do you know how much crap from Sky, BT, Talk Talk l get through my door each day. O l get crap from VM, buts that a leaflet saying how they great are at BB and Tv, it goes straight in the bin, and then on a Sunday the papers are full of the stuff.

[Doug P]

If it didn't get customers it wouldn't happen...

[Gavin-D]

Sky sports have now dropped the "HD" bit from there adverts

For example the adverts use to have Ford super Sunday from 1pm on Sky Sports 1HD

Now the adverts are just saying on Sky Sports