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Old 20-07-2013, 11:48   #1
andrew.shearman
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changing package
ok I have VIP package but would like BT sports HD still keep sky sports 1 HD and sky sports 2 HD remove sky sports 3 and 4 as that is not in HD can I do this and it would not mess up my package I take it would save me money as well
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Old 20-07-2013, 14:19   #2
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Re: changing package
You cannot remove Sky Sports 3 and 4 and still be on VIP.
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Old 20-07-2013, 14:30   #3
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Re: changing package
ok do what do don then
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Old 20-07-2013, 19:39   #4
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Re: changing package
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Originally Posted by andrew.shearman View Post
ok do what do don then
Pardon?
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Old 20-07-2013, 20:41   #5
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Re: changing package
You get sports 3 & 4 'free' by subscribing to sports 1 & 2.
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Old 20-07-2013, 21:24   #6
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Re: changing package
Do don dee don do
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Old 20-07-2013, 21:28   #7
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Re: changing package
So what do you do then?
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Old 21-07-2013, 00:45   #8
andrew.shearman
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Re: changing package
Ok remove XL package and keep sky sports HD and add BT sports HD can I do that then
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Old 21-07-2013, 07:53   #9
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Re: changing package
This has confused me... easy I know! :-)

I thought you subscribed to Sky Sports (1234F1) and then decided whether to pay more for 1 and 2 in HD or not (and get Movies HD for the same fee)?
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Old 21-07-2013, 09:39   #10
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Re: changing package
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Originally Posted by andrew.shearman View Post
Ok remove XL package and keep sky sports HD and add BT sports HD can I do that then
You cannot downgrade anything in VIP and remain a VIP customer.

You can have any combination of services from Virgin Media but you cannot assume that removing Sky Sports will reduce your monthly charge by the charge for Sky Sports.
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Old 21-07-2013, 12:38   #11
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Re: changing package
i will phone virgin
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Old 21-07-2013, 14:59   #12
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Re: changing package
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Originally Posted by andrew.shearman View Post
i will phone virgin
You can phone them but you can't be a VIP customer if you remove something you would then move onto the premier collection
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