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Picture breakup on Sky Sports 2 (Cricket)
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Old 18-05-2013, 11:45   #1
Pea-Pod
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Picture breakup on Sky Sports 2 (Cricket)
Anyone getting any intermittent picture breakup while watching Sky Sports Channels, particularly SS1. Currently watching the cricket and every now and again the picture will breakup (pixelate) for about half a second before resuming full picture. I've gone through other SD Channels and this problem is not evident just on this one channel. I've done a TiVo reset and still no change.

Should I ride it out (its not preventing England taking wickets ) or does it require a call to the faults dept?

I don't know if it's me but lately I've detected a slight detoriation in the PQ of Sky Sports SD Channels, it's not a conceived effort by Murdoch's empire to twist your arm and shell out for the HD equivalents is it? lol NO chance.
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Old 18-05-2013, 12:02   #2
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Re: Picture breakup on Sky Sports 2 (Cricket)
Yeah we are getting the same, checked on V+ as well as TiVo and its the same. This is on the HD channels.

We do have a few faults reported in the area to do with TV and broadband so could all be related.
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Old 18-05-2013, 13:06   #3
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Re: Picture breakup on Sky Sports 2 (Cricket)
Exactly the same here (VHD), started yesterday when watching the cricket on SS1 HD, got so annoying in the end had to watch the end of yesterdays play on SS1 SD!! Now again its happening on SS2 HD. Thought initially it was just a local problem but obviously not. All other HD channels seem unaffected.
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Old 18-05-2013, 13:08   #4
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Re: Picture breakup on Sky Sports 2 (Cricket)
It's logged as a national fault. Reference is F002478839. Under investigation.
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Old 18-05-2013, 13:23   #5
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Re: Picture breakup on Sky Sports 2 (Cricket)
Cheers for update Spiderplant. Is it just affecting Sky Sports channels? I haven't noticed it on any others as yet.
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Old 18-05-2013, 13:31   #6
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Re: Picture breakup on Sky Sports 2 (Cricket)
Cheers all - well at least it's national so just sit back and wait for the fix....bit irritating though.
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Old 18-05-2013, 13:47   #7
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Re: Picture breakup on Sky Sports 2 (Cricket)
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Originally Posted by ToonEll View Post
Is it just affecting Sky Sports channels? I haven't noticed it on any others as yet.
It's logged as SS1 & SS2 (both SD & HD). It's possible that some less popular channels are also affected, but not enough people have reported it for it to be picked up as an outage.
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Old 18-05-2013, 13:51   #8
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Re: Picture breakup on Sky Sports 2 (Cricket)
Longer gaps now between the pixel breakups - but not completely eradicated.
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Old 22-05-2013, 07:46   #9
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Re: Picture breakup on Sky Sports 2 (Cricket)
I also have pixelation and ghosting issues with channel 5USA and some other channels. It is not my TV as other channels and HD are fine... is it the supply from originators to VM.
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Old 22-05-2013, 08:23   #10
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Re: Picture breakup on Sky Sports 2 (Cricket)
There is a long-standing picture quality issue on most of the SD Channel 5 channels.

See http://community.virginmedia.com/t5/...in/td-p/976823
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Old 22-05-2013, 09:14   #11
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Re: Picture breakup on Sky Sports 2 (Cricket)
When are VM going to sort it out I wonder!
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Old 22-05-2013, 18:15   #12
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Re: Picture breakup on Sky Sports 2 (Cricket)
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Originally Posted by richard s View Post
When are VM going to sort it out I wonder!
It is caused by insufficient bandwidth on the satellite transponder that Ch5 use. If VM could fix it themselves, they would have done long ago.
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Old 22-05-2013, 18:39   #13
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Re: Picture breakup on Sky Sports 2 (Cricket)
I'm getting picture breakup again tonight on SS1 HD on my TiVo on the cricket. Anyone else having issues? Only seems to happen when cricket is on
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Old 26-05-2013, 07:56   #14
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Re: Picture breakup on Sky Sports 2 (Cricket)
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It's logged as a national fault. Reference is F002478839. Under investigation.
Hi SP any news on this fault, I even had this break up during a part of the PPV boxing last night
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Old 26-05-2013, 08:12   #15
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Re: Picture breakup on Sky Sports 2 (Cricket)
Had no problem at all here with cricket, football, boxing etc (I am central London via Harringay head end)
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