SD : TV price rises

[denphone]

More price rises on the way l am afraid.

Our prices are going up from 1st February 2013*. But there are ways in which we can help keep your costs down. Below you’ll see some simple ways you may be able to save. Or if you’d like to see how we’re still delivering loads of great stuff at no extra cost to our customers.

http://my.virginmedia.com/customer-n...?buspart=EM_56

[Chad]

Originally Posted by denphone

More price rises on the way l am afraid.



http://my.virginmedia.com/customer-n...?buspart=EM_56

It's beginning to become a total joke.

I totally understand that price increases are the way of the world however for some people this will be the 3rd price increase in a 10 month period. People will argue that one of them was driven by SKY however in less than a year some people will have seen their package jump by £8 per month. That's £96.00 per year more than they originally contracted for!

Under J3 of Virgins terms and condition, does that mean we can cancel the phoneline if unhappy about the increase?

J3

If we and/or Virgin Media Payments:
a) increase our charges under this agreement
b) make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c) make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice.

It might be cheaper for people to cancel their landline service with Virgin and take a much cheaper mobile contract with them instead.

[denphone]

Originally Posted by Chad

It's beginning to become a total joke.

I totally understand that price increases are the way of the world however for some people this will be the 3rd price increase in a 10 month period. People will argue that one of them was driven by SKY however in less than a year some people will have seen their package jump by £8 per month. That's £96.00 per year more than they originally contracted for!

Under J3 of Virgins terms and condition, does that mean we can cancel the phoneline if unhappy about the increase?

J3

If we and/or Virgin Media Payments:
a) increase our charges under this agreement
b) make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or
c) make significant changes to the terms and conditions of this agreement (including the other legal stuff),

you may cancel those services affected without penalty by giving us and/or Virgin Media Payments (as applicable) at least 30 days' notice.

It might be cheaper for people to cancel their landline service with Virgin and take a much cheaper mobile contract with them instead.

The trouble is for some people including myself a landline service is a necessity.

[Arthurgray50@blu]

I was with Sky a very long time, and in that time they increased there price ONCE a year, and last year they froze the price until this year when the price will go up, by £2.00/£3.00 and it is worth every penny.

For the life of me, l cannot understand how VM can justify the increase again, there are NO new channels, and none on the horizon, yes they might say we have increased the technology for TiVo.

I can see quite a lot of customers leaving due to this, there might be the die hard VM customers staying as ' they don't want to put money into Murdoch's pocket' but they no longer run Sky.

By Christmas, l intend to go back to Sky, despite the cost as there are no worries about channels, when they come out they go straight onto the EPG. With VM you wait months. I recently spoke with an engineer of VM and he told me that even though they are busy installing, they are also very busty disconnecting customers at a higher rate.

VM pull your finger out, but there again they don't listen to customers.

[BenMcr]

Originally Posted by Chad

Under J3 of Virgins terms and condition, does that mean we can cancel the phoneline if unhappy about the increase?

From the www.virginmedia.com/changes site:

If you do not wish to be bound by these changes you can cancel your contract with us without penalty. The process to be followed is set out in our terms and conditions at virginmedia.com/legalstuff

[greeninferno]

I can see Virgin heading into trouble now.

With BT rolling out faster broadband a situation is slowly developing where its going to be a straight up choice between BT and Sky.

ESPN will shortly be pretty much worthless and the price of Virgin's services are going up?

[Chad]

Originally Posted by BenMcr

From the www.virginmedia.com/changes site:

Thanks for the info Ben

[SnoopZ]

Originally Posted by greeninferno

I can see Virgin heading into trouble now.

With BT rolling out faster broadband a situation is slowly developing where its going to be a straight up choice between BT and Sky.

ESPN will shortly be pretty much worthless and the price of Virgin's services are going up?

Not everyone has access to fast BT broadband though.

[Arthurgray50@blu]

I don't like to say this but Sky will win hands down, and its not a question of paying high prices with Sky, With them you do not need to worry about channels.

They are introducing channels and new technology all the time, whereas VM are in a time warp and its customers are suffering because of it. Some customers may say that they are getting what they are paying for. But look at it this way, VM are putting up the price again, are they getting anything new, and you cannot class +1 channels as new, the answer is no. This is not me having a rant, but this pure logic.

All bills are going up, but people are not earning lots of money and it will come to a crunch when bills will come to high and change to Freeview channels - its that simple.

VM will price themself out of customers.

---------- Post added at 13:22 ---------- Previous post was at 13:19 ----------

Denphone, if you left VM, you can still keep the phoneline, thats the only thing decent on VM.

When l was with Sky, we used the VM phoneline so that they could check on you, which l believe VM are now doing to its customers.

[MutleyF]

So, which of you have actually received the letter ?

[denphone]

Originally Posted by MutleyF

So, which of you have actually received the letter ?

Not l.

Nope, nor us.

[BenMcr]

That's cos they won't have emailed or written to everyone at the same time

[passingbat]

Originally Posted by Arthurgray50@blu

I don't like to say this but Sky will win hands down, and its not a question of paying high prices with Sky, With them you do not need to worry about channels.

They are introducing channels and new technology all the time, whereas VM are in a time warp and its customers are suffering because of it. .

Get your facts right Arthur; VM are currently ahead of Sky on Technology.

I'm in no way defending the price increases, but if we are comparing services and the cost of them, then we should try to stick to what is real. Sky clearly beat VM on the number of channels, but lag far behind VM on everything else.


A few weeks ago, I was checking something on the Sky website and decided to check out the price Sky would charge for the exact same services that I get from VM. Sky would cost me £18 per month more than VM. For that, I would have got a vastly inferior set top box with only 2 tuners and no wishlist functionality, but only gained one channel of relevance to me, Sky Atlantic.

[nstokes]

How much is it going up buy? Also is it for every VM customer? I want to make my dad aware but need to know how much before i do