Virgin Media to Double Broadband Speed - Page 143

BenMcr · 02-11-2012, 12:46

Oops missed the Spotify sub.

Unfortunately the way the system works it takes quite a few codes to do the VIP Collection, however it shouldn't be too difficult as you've got most of them on your account already

warrenb · 02-11-2012, 13:00

Now confused, just been told total bill will be Â£119 for vip and spotify.

Not complaining

OK I think I know what she has done, she has just the codes I have now but changed the 50 to 100 and it has come out cheaper.
Superhub being installed week on monday with installation fee waived.

General Maximus · 02-11-2012, 15:10

Which modem have you got atm dude?

warrenb · 02-11-2012, 15:23

VMNG300, but actually want the snub, as I have a massive jumble of cables behind TV at the moment and cutting one down is good news for me.

General Maximus · 02-11-2012, 16:00

Your loss dude. The vmng300 can handle 100mbit no problemo. You should consider yourself lucky that you have the option to keep it because there are plenty of people who would chooae to have one and you cant get them anymore.

rogerhume · 13-11-2012, 11:46

More delays on doubled speeds gone back to December for 10mb when they promised October.
Our BT superfast broadband is now enabled and it looks to be a better deal, almost identical costs but you get the BT hub which I can't get unless I buy one from Virgin (Â£70) or pay for 60gb upgrade, I would get four times the speed up to 38mb.
Free 087 calls and use of hotspots.
Even get a lower charge for 3 months.

carlwaring · 13-11-2012, 13:02

Quote:

Originally Posted by rogerhume

More delays on doubled speeds gone back to December for 10mb when they promised October.
Our BT superfast broadband is now enabled and it looks to be a better deal, almost identical costs but you get the BT hub which I can't get unless I buy one from Virgin (Â£70) or pay for 60gb upgrade

I would question that. Doesn't sound right. They sent me a SH for free* when I requested an early speed upgrade.

(* Well, they charged me Â£20 P&P but didn't tell me! Found it on my next bill!

)

rogerhume · 13-11-2012, 13:16

I asked several times about the hub and they only provide hubs with a 60mb service or above

BenMcr · 13-11-2012, 13:40

Quote:

Originally Posted by rogerhume

I asked several times about the hub and they only provide hubs with a 60mb service or above

SuperHub is required for 30Mbit and above.

However if you are on a lower tier and aren't upgrading to 30Mbit or above, then there is a one off charge for it

rogerhume · 13-11-2012, 14:55

I accept that and as a result I may be a BT customer if there are any more delaysl

From what I hear the BT service being rolled out here is also somewhat of a horror story with delays on installation. It is taking engineers up to 4 hours to connect fibre to just one home which means you can wait for weeks for an appointment.
At least I have a 10mb service

Qtx · 13-11-2012, 15:25

Quote:

Originally Posted by carlwaring

I would question that. Doesn't sound right. They sent me a SH for free* when I requested an early speed upgrade.

(* Well, they charged me Â£20 P&P but didn't tell me! Found it on my next bill!

)

Yes but VM send you free iPads and invite you to all sorts of functions due to being a VM fanboy. So it is entirely possible you are treated differently.

Mick Fisher · 13-11-2012, 16:14

Quote:

Originally Posted by Qtx

Yes but VM send you free iPads and invite you to all sorts of functions due to being a VM fanboy. So it is entirely possible you are treated differently.

Chrysalis · 13-11-2012, 16:19

Quote:

Originally Posted by rogerhume

I accept that and as a result I may be a BT customer if there are any more delaysl

From what I hear the BT service being rolled out here is also somewhat of a horror story with delays on installation. It is taking engineers up to 4 hours to connect fibre to just one home which means you can wait for weeks for an appointment.
At least I have a 10mb service

yeah the install stories are not good, get over the install tho and it seems a great service by comparison as long as you close to the cabinet.

I did some BT wholesale checks on houses on my street.

I am estimated at 60+mbit down and 20mbit up

Go 50 houses away tho and its down to half speed for the down and just 6mbit up. VDSL seems to have a very severe speed drop on distance compared to ADSL. But since there is many cabinets most people will be close to one.

carlwaring · 13-11-2012, 16:26

Quote:

Originally Posted by Qtx

Yes but VM send you free iPads and invite you to all sorts of functions due to being a VM fanboy. So it is entirely possible you are treated differently.

For the avoidance of doubt, for future posters' reference, Qtx was being funny. Or, at least, trying to

qasdfdsaq · 13-11-2012, 18:39

Unlike you...