General Is this a Virgin Media Cabinet i see before me?

watzizname · 21-09-2012, 20:13

If it is, then it's the one currently feeding my needs.

Anyway.. I'm forever seeing it's door open or just lying on the grass, and I've fitted it back myself more times than i care to remember.

Is there any chance whatsoever that if reported, VM could stick a damned lock on it, and instruct their engineers to make sure it's actually closed when they're done?

iateallthepies · 21-09-2012, 20:25

Right next to a pub. Thats asking for trouble :/

Martin_D · 21-09-2012, 20:30

Quote:

Originally Posted by iateallthepies

Right next to a pub. Thats asking for trouble :/

Lol

carlwaring · 21-09-2012, 20:41

Obviously it needs reporting and I know there is an easy way to do so. I just can't remember it right now

craigj2k12 · 21-09-2012, 21:08

VM website, contact us, cabinet issue

---------- Post added at 20:08 ---------- Previous post was at 20:06 ----------

or to make it easier:

https://help.virginmedia.com/system/...ATION_REQUEST#

then 'fault with your service', 'I have cable services', 'Street cabinets: report an open door/damaged cabinet'

21-09-2012, 22:01

Quote:

Originally Posted by watzizname

If it is, then it's the one currently feeding my needs.

Anyway.. I'm forever seeing it's door open or just lying on the grass, and I've fitted it back myself more times than i care to remember.

Is there any chance whatsoever that if reported, VM could stick a damned lock on it, and instruct their engineers to make sure it's actually closed when they're done?

i know virgin media took it on.. but was that a nynex box?

carlwaring · 21-09-2012, 22:12

Quote:

Originally Posted by craigj2k12

VM website, contact us, cabinet issue...

Easier than that. I'll find it eventually

21-09-2012, 22:33

Quote:

Originally Posted by carlwaring

Easier than that. I'll find it eventually

what network was it on before virgin media took it over?

---------- Post added at 21:33 ---------- Previous post was at 21:31 ----------

Quote:

Originally Posted by paulsouth

what network was it on before virgin media took it over?

in that area before virgin took it over what network was it originaly on?
looks like 90s nynex box.. i could be wrong..

RichardCoulter · 21-09-2012, 22:40

Whilst I don't want to discourage you from reporting it, I have seen many comments on forums that say that VM don't follow it up.

I myself rang them years ago and was asked if I knew who had done it. When I said I had no idea who or why it had been done, I was sarcastically told "no, no-one ever does".

When I asked what was meant by that, he said that people break into the cabinets in order to avail themselves of free services and that "I must know that".

I didn't (I didn't even have cable at the time!) and asked for an apology for the attitude and inference that I knew of or was party to fraudulent activities. In return I received yet more attitude, so took the appropriate action needed to deal with both problems.

I don't know why they don't take these cabinet reports more seriously. Fixing a door must be easier/cheaper than exposing the insides to the elements, fraud or vandalism.

It could also prevent unnecessary outages for many customers.

Good on you for taking an interest in it, i'm sure your neighbours will appreciate and/or benefit from this public spiritedness

21-09-2012, 22:56

Quote:

Originally Posted by RichardCoulter

Whilst I don't want to discourage you from reporting it, I have seen many comments on forums that say that VM don't follow it up.

I myself rang them years ago and was asked if I knew who had done it. When I said I had no idea who or why it had been done, I was sarcastically told "no, no-one ever does".

When I asked what was meant by that, he said that people break into the cabinets in order to avail themselves of free services and that "I must know that".

I didn't (I didn't even have cable at the time!) and asked for an apology for the attitude and inference that I knew of or was party to fraudulent activities. In return I received yet more attitude, so took the appropriate action needed to deal with both problems.

I don't know why they don't take these cabinet reports more seriously. Fixing a door must be easier/cheaper than exposing the insides to the elements, fraud or vandalism.

It could also prevent unnecessary outages for many customers.

Good on you for taking an interest in it, i'm sure your neighbours will appreciate and/or benefit from this public spiritedness

sorry to nag.. i got nice virgin one across the road,i rang up virgin to fix that box out side,the whole frame vandeled!! it still works.my box i had ran off it..
people at virgin didnt care it wrecked to bits cos it still works(just)..
2 weeks ago it rained all over it!! the SPARKS came out of it!! lol..
i rang them again.. they didnt care..
around here the history of cable tv started with nynex cable comms..
i live in epsom..
i intrested in history of satellite tv and cable as well..
sorry to go on earlier.. just curious thats all..

---------- Post added at 21:56 ---------- Previous post was at 21:51 ----------

Quote:

Originally Posted by paulsouth

sorry to nag.. i got nice virgin one across the road,i rang up virgin to fix that box out side,the whole frame vandeled!! it still works.my box i had ran off it..
people at virgin didnt care it wrecked to bits cos it still works(just)..
2 weeks ago it rained all over it!! the SPARKS came out of it!! lol..
i rang them again.. they didnt care..
around here the history of cable tv started with nynex cable comms..
i live in epsom..
i intrested in history of satellite tv and cable as well..
sorry to go on earlier.. just curious thats all..

ealier i was looking at vintage satellite tv boxes..
look at rewindmuseum.com
its an intresting site

carlwaring · 21-09-2012, 23:12

Quote:

Originally Posted by RichardCoulter

Whilst I don't want to discourage you from reporting it, I have seen many comments on forums that say that VM don't follow it up.

I haven't reported many, but the ones I have (I think two now) have been sorted very quickly.

21-09-2012, 23:19

Quote:

Originally Posted by carlwaring

I haven't reported many, but the ones I have (I think two now) have been sorted very quickly.

nice one..good man

---------- Post added at 22:19 ---------- Previous post was at 22:14 ----------

Quote:

Originally Posted by paulsouth

nice one..good man

i give u joke..
u know i said i got rid of virgin.. i wish i didnt now!!
my sky hd box packed up today!! i thort it was the fuse.
it checked the power lead.. my mate gave me new power lead.. still not working.. the warrtee ran out 2 days ago.. sky doesnt want to give me new box unless i pay full price for one.. they wont fix it either..
so now i dont have sky or virgin now.. i mite just buy a second hand box from ebay..that was a 1tb box to..

watzizname · 22-09-2012, 00:00

Quote:

Originally Posted by craigj2k12

or to make it easier:

https://help.virginmedia.com/system/...ATION_REQUEST#

then 'fault with your service', 'I have cable services', 'Street cabinets: report an open door/damaged cabinet'

Sweet.. Couple that with the phone number i was given and i believe I'm good to go

Quote:

Originally Posted by paulsouth

what network was it on before virgin media took it over?

We had Diamond Cable and then NTL around here

Quote:

Originally Posted by RichardCoulter

Whilst I don't want to discourage you from reporting it, I have seen many comments on forums that say that VM don't follow it up.

I myself rang them years ago and was asked if I knew who had done it. When I said I had no idea who or why it had been done, I was sarcastically told "no, no-one ever does".

When I asked what was meant by that, he said that people break into the cabinets in order to avail themselves of free services and that "I must know that".

I didn't (I didn't even have cable at the time!) and asked for an apology for the attitude and inference that I knew of or was party to fraudulent activities. In return I received yet more attitude, so took the appropriate action needed to deal with both problems.

I don't know why they don't take these cabinet reports more seriously. Fixing a door must be easier/cheaper than exposing the insides to the elements, fraud or vandalism.

It could also prevent unnecessary outages for many customers.

Good on you for taking an interest in it, i'm sure your neighbours will appreciate and/or benefit from this public spiritedness

public-spiritedness? I just don't fancy suffering an outage, that could take them forever to get around to fixing lol

Quote:

Originally Posted by carlwaring

I haven't reported many, but the ones I have (I think two now) have been sorted very quickly.

That's reassuring to hear, but when you say sorted, do you mean they actually secured the cabinet, or did they just put the door back on and leave?

carlwaring · 22-09-2012, 00:00

Quote:

Originally Posted by paulsouth

i give u joke..

I'm not laughing. I'm not going to say "we did warn you" either. Mainly because, well, we didn't

thenry · 22-09-2012, 00:23

worse comes to worse find your local VM HQ and go there and tell them or better yet write down what and where, hand it in and someone will surely hand it to a senior in your area.

Quote:

Originally Posted by RichardCoulter

Whilst I don't want to discourage you from reporting it, I have seen many comments on forums that say that VM don't follow it up.

I myself rang them years ago and was asked if I knew who had done it. When I said I had no idea who or why it had been done, I was sarcastically told "no, no-one ever does".

When I asked what was meant by that, he said that people break into the cabinets in order to avail themselves of free services and that "I must know that".

I didn't (I didn't even have cable at the time!) and asked for an apology for the attitude and inference that I knew of or was party to fraudulent activities. In return I received yet more attitude, so took the appropriate action needed to deal with both problems.

I don't know why they don't take these cabinet reports more seriously. Fixing a door must be easier/cheaper than exposing the insides to the elements, fraud or vandalism.

It could also prevent unnecessary outages for many customers.

Good on you for taking an interest in it, i'm sure your neighbours will appreciate and/or benefit from this public spiritedness

may be the agent was frustrated with the crap that was going on and youve taken it a little too personal. i wont kick off but it was a joke, the cloning that was happening everywhere! thankfully VM have stepped up big time still theres more to do to not only complete change but keep security peaking with no flaws.

that said im not entirely sure what those committing fraud can do at the cab. most cabs if not all have every cable to property connected from the go.