30M Finally had enough of VM BS........... - Page 4

TMLeafs · 22-08-2012, 21:30

I'm sure one day sky will also have STM once they are also over subscribed. Im on 100Mbps (Just been double) Had virgin since 0.5Mbps I have never noticed STM I average around 450GB per month on 50Mbps that's an average of 15GB a day. Sunday evening I downloaded a 21.2GB file never went slower than 8MBps

Chrysalis · 23-08-2012, 01:24

Quote:

Originally Posted by TMLeafs

I'm sure one day sky will also have STM once they are also over subscribed. Im on 100Mbps (Just been double) Had virgin since 0.5Mbps I have never noticed STM I average around 450GB per month on 50Mbps that's an average of 15GB a day. Sunday evening I downloaded a 21.2GB file never went slower than 8MBps

people were saying this 2 years ago, now sky are a major uk isp with subscribers in the millions. Still no STM or FUP, just investment in their backbones, FTTC is a test for them as its a huge jump from adsl speeds. I dont think any non cable isp has STM, thats something unique to VM due to them oversubbing a heavy use fast service on narrow shared pipes.

ethan103 · 23-08-2012, 09:07

Quote:

Originally Posted by Chrysalis

people were saying this 2 years ago, now sky are a major uk isp with subscribers in the millions. Still no STM or FUP, just investment in their backbones, FTTC is a test for them as its a huge jump from adsl speeds. I dont think any non cable isp has STM, thats something unique to VM due to them oversubbing a heavy use fast service on narrow shared pipes.

I agree and I hardly see the point in "doubling speeds" if when you use your connection they throttle you back down 50% :/

Seems pointless.

The top tier or top two tiers should not have any restrictions.

kwikbreaks · 23-08-2012, 09:21

Actually it's a big improvement. A non-doubled 50Mbps user was throttled to 12.5Mbps after exceeding the threshold now a doubled 50Mbps user will still get 50Mbps under the STM plus the thresholds have been raised too.

What you should be complaining about is paying the same as new customers but having to wait anything up to a year to get the same speeds and thresholds.

Mick Fisher · 23-08-2012, 10:42

Quote:

Originally Posted by kwikbreaks

Actually it's a big improvement. A non-doubled 50Mbps user was throttled to 12.5Mbps after exceeding the threshold now a doubled 50Mbps user will still get 50Mbps under the STM plus the thresholds have been raised too.

What you should be complaining about is paying the same as new customers but having to wait anything up to a year to get the same speeds and thresholds.

Absolutely!

kwikbreaks · 23-08-2012, 11:01

Quote:

Originally Posted by Mick Fisher

Absolutely!

Which of course you don't have to do as they will upgrade on request at the price of extending the contract. If everybody actually did that of course and actually made use of their increased download capability then VM would be up that well known brown coloured creek with no paddle. This is what happens when marketing lead a company by the nose.

I upgraded from 10Mbps to 60Mbps for Â£2.50 a month. Others have done even better it seems.

ethan103 · 23-08-2012, 11:32

Quote:

Originally Posted by kwikbreaks

Actually it's a big improvement. A non-doubled 50Mbps user was throttled to 12.5Mbps after exceeding the threshold now a doubled 50Mbps user will still get 50Mbps under the STM plus the thresholds have been raised too.

What you should be complaining about is paying the same as new customers but having to wait anything up to a year to get the same speeds and thresholds.

The point is you should get what you pay for.

You wouldn't buy a race car and then get told after 20 miles the car will limit itself :/

So if you pay for 100 that's what you should get unless you are going crazy and running it 24/7.

Chrysalis · 23-08-2012, 11:35

Quote:

Originally Posted by kwikbreaks

Actually it's a big improvement. A non-doubled 50Mbps user was throttled to 12.5Mbps after exceeding the threshold now a doubled 50Mbps user will still get 50Mbps under the STM plus the thresholds have been raised too.

What you should be complaining about is paying the same as new customers but having to wait anything up to a year to get the same speeds and thresholds.

you forgot 'if' adequate capacity is in place. On paper its a good improvement yes.

Seems a big coincidence my latest woes coincide with the latest speed bump from VM. This is with still with upload speeds on restricted configs as well, so its going to get even worse for me when those get unlocked.

kwikbreaks · 23-08-2012, 12:01

Yes I didn't mention that. My area is back to very acceptable right now which is why I abandonned my switch to Infinity when they messed me about - I simply didn't trust BT to sort out problems in a timely fashion if my line was dodgy which it could well still be as that was why I left BT in the first place. If VM performance drops to the sort of levels I saw late last year and early this then they won't be getting a second chance and I will take a gamble on BT who may by then have got their act together.

I disgree that you don't get what you pay for with VM when it is actually working properly as the STM is well documented and it's unrealistic to expect 1:1 leased line performance from a consumer product that is the price VM charge for it.

Chrysalis · 23-08-2012, 12:07

yes STM itself isnt a huge hinderence when active, and I actually dont care about it much, I just want a service that performs well when I need it.

keepitretro · 31-08-2012, 21:57

Well after going from an unlimited 100mb connection, to a half arsed 100mb connection, and not getting my 120mb upgrade on time, put back till unknown!!!

Sky fibre pro is now available YAY.......

says i will get 51mb down and 11mb up with NO shaping,

2 calls made,

one to sky to order,

install on the 12th September

next to virgin to buy out remaining 3 months / reduce to lowest possible package,

good riddance!!!

No more waiting till 9pm till i can start using my connection,

No more throttling anything and everything...

No more lies

No more forever moving goalposts.....

(Throttling is only gonna get worse as speeds increase!!!)

ethan103 · 31-08-2012, 23:33

Quote:

Originally Posted by keepitretro

Well after going from an unlimited 100mb connection, to a half arsed 100mb connection, and not getting my 120mb upgrade on time, put back till unknown!!!

Sky fibre pro is now available YAY.......

says i will get 51mb down and 11mb up with NO shaping,

2 calls made,

one to sky to order,

install on the 12th September

next to virgin to buy out remaining 3 months / reduce to lowest possible package,

good riddance!!!

No more waiting till 9pm till i can start using my connection,

No more throttling anything and everything...

No more lies

No more forever moving goalposts.....

(Throttling is only gonna get worse as speeds increase!!!)

Let's us know how it goes on the 12th !

qasdfdsaq · 01-09-2012, 13:03

FYI I was estimated 53 down and 13 up, got a full 80 down 20 up (line capable of about 88 down)

Mick Fisher · 01-09-2012, 14:56

Quote:

Originally Posted by qasdfdsaq

FYI I was estimated 53 down and 13 up, got a full 80 down 20 up (line capable of about 88 down)

I was estimated at 64 down and get 75/16

kwikbreaks · 01-09-2012, 15:41

I don't recall exactly what my estimate was just that Openreach CBA to turn up and do the install so I stuck with cable.