30M Finally had enough of VM BS........... - Page 3

MalteseFalcon · 06-08-2012, 09:59

Quote:

Originally Posted by carlwaring

Did you get 30mb as an upgrade from 10 when you asked for it?

If so then that explains the slightly lower upload speed; which will increase to 3mb (inkeeping with VM's 10:1 speed ratio) when your area gets the free speed upgrade.

Yes, I called to upgrade the phone package and they offered me a free upgrade to 30MB as part of the phone upgrade. Pleased to know it will go up when my area gets the speed upgrade.

Peter_ · 06-08-2012, 10:33

Quote:

Originally Posted by kwikbreaks

That's interesting - I'm on 60/3 and although the downstream will normally exceed 60 the upstream resolutely remains below 3.

My upstream config is

Primary Upstream Service Flow
SFID 58061
Max Traffic Rate 3072000 bps
Max Traffic Burst 8160 bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 8160 bps
Scheduling Type BestEffort

Now I'm assuming that 3Mbps max rate will always give me less than 3Mbps up because of overheads. Is your 30/3 config different or is something else coming into play? Be interesting to see your config.

It has always been this since day one.

Primary Downstream Service Flow Max Traffic Rate 33330000 bps Primary Upstream Service Flow Max Traffic Rate 3333000 bps

kwikbreaks · 06-08-2012, 10:40

Quote:

Originally Posted by Peter_

It has always been this since day one. Primary Upstream Service Flow Max Traffic Rate 3333000 bps

Interesting - I wonder if you'll get a reduction in upload to match mine when you get your doubling - or is that a doubled + 1 10Mbps?

Peter_ · 06-08-2012, 10:50

Quote:

Originally Posted by kwikbreaks

Interesting - I wonder if you'll get a reduction in upload to match mine when you get your doubling - or is that a doubled + 1 10Mbps?

As mine is in the New Year sometime I will have to wait and see, possibly by that time it should be sorted but then again we have very few issues in my area so you never know.

kwikbreaks · 06-08-2012, 11:51

I reckon it will be the same for everybody so if anybody else has a doubled 30 your upload config would be appreciated.

Mick Fisher · 20-08-2012, 16:12

Quote:

Originally Posted by muppetman11

Keep us posted how you get on Mick , this will probably be my next move when we finally get fibre.

Install went like clockwork. The BTO chap was on time, 10 minutes to install the filter on the master socket, 15 minutes to sort the Cab, 10 minutes to connect up and run a test.

And he was on his way.

However all is not good. I wanted to use my own router and had researched how to hack my rt n-16 running tomato to let it connect to the Sky system. For this I needed my sky router username/password which they obfuscate. Relatively easy to obtain from the Sagem router which I expected to receive however they have sent me their very latest Hub.

for which I have no idea how to obtain my username/password. So I am stuck with it for the moment.

No specs for the Hub although I believe it to be a 300 N device with 100meg ports

It is a dual DSL/Sky fibre device. There is a dedicated DSL connector but the sky fibre is connect direct to the switch only leaving 3 ports for other wired devices. Providing the device proves to serviceable the easiest thing is to connect a gigabit switch to it.

I'm going to use it as is for a bit and see how it performs.

ShadowTD · 20-08-2012, 17:24

Never understood Sky's stance on this. By all means provide the router, even only provide support to people using it if you must, but don't actively prevent people from using something else. This was always my problem with the SH when it lacked modem mode - how arrogant to suggest that your router will be sufficient for everyone's needs.
I used the HH3 with my Infinity connection up until about 2 weeks ago as I was struggling to get the port forwarding to play ball. Now I'm using a WNR3300 with DD-WRT and a gigabit switch. I've got the flexibility to use what I want after the OR modem, as it should be!

Mick Fisher · 20-08-2012, 19:51

Quote:

Originally Posted by ShadowTD

Never understood Sky's stance on this. By all means provide the router, even only provide support to people using it if you must, but don't actively prevent people from using something else. This was always my problem with the SH when it lacked modem mode - how arrogant to suggest that your router will be sufficient for everyone's needs.
I used the HH3 with my Infinity connection up until about 2 weeks ago as I was struggling to get the port forwarding to play ball. Now I'm using a WNR3300 with DD-WRT and a gigabit switch. I've got the flexibility to use what I want after the OR modem, as it should be!

I couldn't agree more.

I knew Sky were inflexable as regards routers but I really wanted to dump BT.

I didn't expect any problems with a Sagem. Getting this new Hub has flummoxed me for the moment but I am confident someone will figure out how to extract the relevent data from it soon.

ethan103 · 22-08-2012, 00:45

Quote:

Originally Posted by Mick Fisher

Install went like clockwork. The BTO chap was on time, 10 minutes to install the filter on the master socket, 15 minutes to sort the Cab, 10 minutes to connect up and run a test.

And he was on his way.

However all is not good. I wanted to use my own router and had researched how to hack my rt n-16 running tomato to let it connect to the Sky system. For this I needed my sky router username/password which they obfuscate. Relatively easy to obtain from the Sagem router which I expected to receive however they have sent me their very latest Hub.

for which I have no idea how to obtain my username/password. So I am stuck with it for the moment.

No specs for the Hub although I believe it to be a 300 N device with 100meg ports

It is a dual DSL/Sky fibre device. There is a dedicated DSL connector but the sky fibre is connect direct to the switch only leaving 3 ports for other wired devices. Providing the device proves to serviceable the easiest thing is to connect a gigabit switch to it.

I'm going to use it as is for a bit and see how it performs.

That's not a bad connection,

Can you do a speedtest to Paris, France?

And am I right in saying 120 Mb will not have STM ?

Mick Fisher · 22-08-2012, 15:01

Quote:

Originally Posted by internetuser

That's not a bad connection,

Can you do a speedtest to Paris, France?

Quote:

Originally Posted by internetuser

And am I right in saying 120 Mb will not have STM ?

Well 120meg is VM's "speed doubled" 100meg. As 100meg is micromanaged I would expect 120meg to be the same.

ethan103 · 22-08-2012, 15:26

Quote:

Originally Posted by Mick Fisher

Well 120meg is VM's "speed doubled" 100meg. As 100meg is micromanaged I would expect 120meg to be the same.

Well when 100 Mb launched as it was the top package it didn't have any STM.

I also heard rumours that when 120 Mb comes into force, as it would be the top package it also wouldn't have STM and I can't find any STM info on it.

Also could you please do one final speedtest to Wellington, New Zealand?

A pingtest to Maidenhead would be nice too, to see the jitter and ping.

The sky speeds + ping look impressive and I may have to consider switching if they match Virgins 120 Mb speeds or higher. I imagine they are using BTs fibre ?

Chrysalis · 22-08-2012, 19:00

fiber cant come soon enough here.

last 2 to 3 days I noticed severe issues, by severe I mean web pages not loading, emails not arriving ssh barely responding on an idle line.

here is a tracert.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway2 [192.168.1.1]
2 8 ms 7 ms 8 ms cpc14-leic14-2-0-gw.8-1.cable.virginmedia.com [8
2.30.112.1]
3 * 1672 ms * leic-core-2a-ae7-775.network.virginmedia.net [82
.3.35.73]
4 1693 ms 1638 ms 1632 ms leed-bb-1c-ae5-0.network.virginmedia.net [62.253
.174.113]
5 1883 ms 1808 ms 1814 ms leed-bb-1a-ae10-0.network.virginmedia.net [62.25
3.174.21]
6 1775 ms * 1744 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253
.185.101]
7 1768 ms * 1843 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 * * * Request timed out.
9 * * * Request timed out.
10 1621 ms 1660 ms * ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
11 1800 ms * 1725 ms 132.185.255.60
12 1672 ms 1659 ms 1661 ms 212.58.241.131

The first external hop looks normal, so this indicates an issue between my UBR and the rest of VM's network. I personally noticed this issue 2 out of the 3 past days at around 5pm. When I checked the TBB graph which I havent checked for a while I see a huge spike with much of it red, but not only at 5pm but also again around 10pm, checking historical data shows it almost daily at random points between 5pm and 11pm for the past 3 weeks. In addition my general jitter has been poor since mid may with noticeble congestion showing after 9 in the morning and I cannot remember the last time I had max download speed as thats also been affected.

BT put FTTC back to dec 2012 but work has been ongoing since june so I really hope its ahead of schedule because I will be off in a flash when its available. VM are acting like they want to lose customers.

Normally I contact the CEO office and start a 6-12 month process of waiting for the fix, not this time, the decision is made I will be parting ways with VM as soon as FTTC is here.

Mick Fisher · 22-08-2012, 19:30

Quote:

Originally Posted by internetuser

Also could you please do one final speedtest to Wellington, New Zealand?

Ouch, it didn't like that server much.

Quote:

Originally Posted by internetuser

A pingtest to Maidenhead would be nice too, to see the jitter and ping.

[img]Download Failed (1)[/img]

Quote:

Originally Posted by internetuser

The sky speeds + ping look impressive and I may have to consider switching if they match Virgins 120 Mb speeds or higher. I imagine they are using BTs fibre ?

Yes it is BT's fibre.

---------- Post added at 19:30 ---------- Previous post was at 19:28 ----------

Quote:

Originally Posted by Chrysalis

fiber cant come soon enough here.

last 2 to 3 days I noticed severe issues, by severe I mean web pages not loading, emails not arriving ssh barely responding on an idle line.

here is a tracert.

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway2 [192.168.1.1]
2 8 ms 7 ms 8 ms cpc14-leic14-2-0-gw.8-1.cable.virginmedia.com [8
2.30.112.1]
3 * 1672 ms * leic-core-2a-ae7-775.network.virginmedia.net [82
.3.35.73]
4 1693 ms 1638 ms 1632 ms leed-bb-1c-ae5-0.network.virginmedia.net [62.253
.174.113]
5 1883 ms 1808 ms 1814 ms leed-bb-1a-ae10-0.network.virginmedia.net [62.25
3.174.21]
6 1775 ms * 1744 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253
.185.101]
7 1768 ms * 1843 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 * * * Request timed out.
9 * * * Request timed out.
10 1621 ms 1660 ms * ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
11 1800 ms * 1725 ms 132.185.255.60
12 1672 ms 1659 ms 1661 ms 212.58.241.131

The first external hop looks normal, so this indicates an issue between my UBR and the rest of VM's network. I personally noticed this issue 2 out of the 3 past days at around 5pm. When I checked the TBB graph which I havent checked for a while I see a huge spike with much of it red, but not only at 5pm but also again around 10pm, checking historical data shows it almost daily at random points between 5pm and 11pm for the past 3 weeks. In addition my general jitter has been poor since mid may with noticeble congestion showing after 9 in the morning and I cannot remember the last time I had max download speed as thats also been affected.

BT put FTTC back to dec 2012 but work has been ongoing since june so I really hope its ahead of schedule because I will be off in a flash when its available. VM are acting like they want to lose customers.

Normally I contact the CEO office and start a 6-12 month process of waiting for the fix, not this time, the decision is made I will be parting ways with VM as soon as FTTC is here.

Seems like it.

ethan103 · 22-08-2012, 20:37

Quote:

Originally Posted by Mick Fisher

Ouch, it didn't like that server much.

Yes it is BT's fibre.

---------- Post added at 19:30 ---------- Previous post was at 19:28 ----------

Seems like it.

Thanks for that!

They are impressive results!

I shall probably move to BT when the 100 Mb is available in my area.

gazzae · 22-08-2012, 21:25

Its not all rosey in the BT world...