Superhub : anyone else SH resetting itself

[Blairhoyle]

Left my computer on overnight to do some downloading but I notice the red line that states my super hub has switched itself off during the early hours, same happened on Tuesday

[img]Download Failed (1)[/img]


anyone else had a similar issue and/or know what is causing it?

ever since I installed the new SH I haven't had much issues he touches wood

ps - does anyone know what the small red line means around 4pm yesterday?

[Eeeps]

...or it could be VM doing some local cable changes. Has your area been speed upgraded?

Take a look at the 'System Up Time' in the SH to see if it reset.

The small packet loss blip could be anything. Possibly a reset.

I did have my SH spontaneously reset twice recently after I switched on the Port Scan option in the firewall.
Interestingly it kept the old log entries from before the restart.

[kwikbreaks]

I guess with the Superhub virtually anything is possible but I've seen no other reports of one recovering from what must have been a hang as a simple reset wouldn't last that long. Your connection time in the stats should give some clue. I'd say that the long period of red was a network outage and the rest maybe T3 timeouts - I see them myself but nothing usually shows in the log.

[Blairhoyle]

Originally Posted by Eeeps

...or it could be VM doing some local cable changes. Has your area been speed upgraded?

Take a look at the 'System Up Time' in the SH to see if it reset.

The small packet loss blip could be anything. Possibly a reset.

I did have my SH spontaneously reset twice recently after I switched on the Port Scan option in the firewall.
Interestingly it kept the old log entries from before the restart.

got the upgrade at the end of May I think it was.

[babis3g]

Cos you have ask for answer at post monitor thread

T3 timeout occurs when the cable modem fails to receive a data from the CMTS

[Blairhoyle]

Originally Posted by babis3g

Cos you have ask for answer at post monitor thread

T3 timeout occurs when the cable modem fails to receive a data from the CMTS

so its an error at Virgin's end.

[babis3g]

well this modem seems cheap so don't know its ability but perhaps is due to VM mainly or maybe both reason causing the T3 errors
I had them in the past but some how not troubles again for me

[F2B6ED5607AD]

yes. getting the same but it only happens after downloading at Max speed.
if you try and max it out over a say 30 min it will disconnect / reboot several times.
otherwise it will stay connected and normal web surfing not be affected.
this seems to have only happened since the new firmware update.
I suspect this is happening to loads more people but they just do not realise what cause is.

[babis3g]

there is a thread at VM forums to report it
http://community.virginmedia.com/t5/...2/td-p/1359048