Virgin Media to Double Broadband Speed - Page 129

General Maximus · 07-08-2012, 19:02

funnily enough I do get over it and in this particular case I did, but then VM went and had to bring it back to life by telling everyone that their current modem is now okay for 100mbit and they have already been upgraded. They are the ones exacerbating the issue not me.

carlwaring · 07-08-2012, 19:19

Huh? Their SH is now okay for 100MB. That's good isn't it? So what's the problem?

General Maximus · 07-08-2012, 19:22

I am confused as well because I thought we were talking about my sig and the reference to the fact that they allegedly tested the vmng300 and said it couldnt do 100mbit (even though many of us were using it and knew it could) and then a couple of weeks ago they turned around and told everyone that th vmng300 was fine and they had been auto upgraded to 100mbit.

carlwaring · 07-08-2012, 19:29

Then your sig is now irrelevant and can be changed. Right? :

And your comment is rather silly because of course these things will be tested. (Trying to remember a saying about how technology can be
lab-tested to bits but it might still not survive the 'real world'.

Basically, no tech is perfect!)

Or did they admit that they hadn't actually tested it at all?

thenry · 07-08-2012, 19:33

have customers using old cloneable modems been given a SH?

raging bull · 07-08-2012, 20:24

Nope, still here on my Ambit 256.

General Maximus · 07-08-2012, 21:51

Quote:

Originally Posted by General Maximus

It is a testament to VMs standards, competancy and level of customer care

Jayster · 07-08-2012, 22:55

I have heard a rumor that the upload speeds would be tripling, now im not sure if that's triple the 10:1 ratio or triple the 20:1 ratio. I would assume its triple the 20:1 to put them nearly inline with fttc?

Has anybody else heard this?

General Maximus · 08-08-2012, 07:02

no way dude. It is a big enough effort just to double the upload speed, there is no way they are going to triple it.

carlwaring · 08-08-2012, 07:40

And exactly how much more would be involved, GM?

General Maximus · 08-08-2012, 07:55

adding a bucket load more capacity which they currently dont have and bonding more channels. As seeming as though they havent been able to do the upstream doubling in line with the downstream doubling means that it is going to take them yonks to sort out tripling, especially if they are movng on with 200mbit and 400mbit which have been in the media recently

Mick Fisher · 08-08-2012, 11:06

Insufficient capacity has never stopped them selling products they cannot supply.

The most recent being the upgrade to 20meg on the old docsis 1 network. IIRC I didn't start to recieve 20meg for years, only when I was moved to docsis 3 did I start to get over 10 - 12 meg.

So tripling the upstream? Well why not? I think VM are getting desperate enough to offer it but that don't mean anyone will actually recieve it.

It will just join the "coming soon" queue along with upload speed doubling or the "Myth" queue alongside gems like "unlimited", "best for gaming" and "best wi-fi coverage.

carlwaring · 08-08-2012, 11:45

Quote:

Originally Posted by Mick Fisher

Insufficient capacity has never stopped them selling products they cannot supply.

And yet their own figures show that >60% of their customers get the headline speed. (Will try and find supporting link. Lost it right now.). Also....

Quote:

...uSwitch have awarded us their Fastest Home Broadband award 2012, based on 2 million speed tests. And we scooped Best Superfast Broadband in the Simplify Digital 2011 Customer Choice Awards and Broadband Genie’s Fastest Broadband Provider 2011 award.

http://store.virginmedia.com/broadba...ned/ofcom.html

Also...

http://store.virginmedia.com/broadba...al-speeds.html

So I think your statement generally might be incorrect. Though of course we know they have some problem areas

General Maximus · 08-08-2012, 18:42

Quote:

Originally Posted by carlwaring

And yet their own figures show that >60% of their customers get the headline speed

Are they the same people who tested my VMNG300 and said it couldnt do 100mbit and the same people who think the wireless performance on the shub is "unbeatable"?

**Hugh** · 08-08-2012, 18:46

Quote:

Originally Posted by General Maximus

Are they the same people who tested my VMNG300 and said it couldnt do 100mbit and the same people who think the wireless performance on the shub is "unbeatable"?

No - it was SamKnows...

http://store.virginmedia.com/broadba...al-speeds.html

Quote:

Source: Virgin Media Broadband Performance Panel powered by SamKnows, the broadband performance monitoring specialists July 2012).
Typical speeds are recorded with a standard ethernet cable.

This is the speed that at least 66% of our customers get on average in a particular month on a particular product. Our typical speed tests run over 24 hours and speeds may vary at peak times.

The data comes from a broadband measurement panel made up of real Virgin Media customers spread out across our network. Powered by SamKnows, the broadband performance monitoring specialists, we run millions of tests a month to understand how our broadband is performing.