RBS (Natwest, Ulster Bank) IT issues
26-06-2012, 18:25
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#1
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Inactive
Join Date: Jun 2003
Location: Belfast
Age: 45
Posts: 4,594
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RBS (Natwest, Ulster Bank) IT issues
This is really getting beyond a joke. No transactions on my account for over a week. My salary which was due to be in on the 22nd I'm now told it will be lucky to be in before the 2nd July.
Interesting though they have a major IT disaster months after outsourcing their IT. Are we going to see more of these issues in the future as corporations see IT as an overheard that can be cut?
Moving forward, can anyone recommend a good current account?
http://www.irishtimes.com/newspaper/...reaking27.html
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26-06-2012, 19:04
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#2
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Inactive
Join Date: Jun 2003
Location: Cambridge
Posts: 16,760
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Re: RBS (Natwest, Ulster Bank) IT issues
I'm surprised that we haven't already had a discussion on this.
I'm with NatWest, but luckily haven't had any issues (yet?) as I don't get paid until the end of this week.
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26-06-2012, 19:08
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#3
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Grumpy Fecker
Join Date: Jul 2007
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Re: RBS (Natwest, Ulster Bank) IT issues
Quote:
Originally Posted by Matt D
I'm surprised that we haven't already had a discussion on this.
I'm with NatWest, but luckily haven't had any issues (yet?) as I don't get paid until the end of this week.
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I WILL be changing banks as soon as my pay FINALLY reaches my bank
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26-06-2012, 19:12
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#4
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cf.mega poster
Join Date: Jul 2007
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Re: RBS (Natwest, Ulster Bank) IT issues
I am glad i changed from Natwest to Lloyds but i always thought all banks were the same just with a different brand name but all the IT stuff was the same if that makes sense lol.
So if one bank crashed then all of them would.
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26-06-2012, 21:48
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#5
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: RBS (Natwest, Ulster Bank) IT issues
Apparently rbs changed there routers with superhubs as part of the double speed upgrade, they've got some systems back up by choosing 145 wifi speed but hopefully it will be fixed with the new beta firmware. Personally I think they should just stick the in modem mode....
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26-06-2012, 22:05
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#6
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Guest
Location: West Sussex
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Re: RBS (Natwest, Ulster Bank) IT issues
Quote:
Originally Posted by jb66
Apparently rbs changed there routers with superhubs as part of the double speed upgrade, they've got some systems back up by choosing 145 wifi speed but hopefully it will be fixed with the new beta firmware. Personally I think they should just stick the in modem mode....
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Heh Heh 
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26-06-2012, 22:12
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#7
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Mum 30/09/20 Dad 08/08/24
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Re: RBS (Natwest, Ulster Bank) IT issues
I'm with HSBC and I'm due to be paid on Friday, I think the firm is with Halifax, isn't that apart of RBS?
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26-06-2012, 22:25
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#8
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laeva recumbens anguis
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Re: RBS (Natwest, Ulster Bank) IT issues
No - part of Lloyds.
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26-06-2012, 22:27
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#9
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Kiss My Stinger
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Re: RBS (Natwest, Ulster Bank) IT issues
Quote:
Originally Posted by Hom3r
I'm with HSBC and I'm due to be paid on Friday, I think the firm is with Halifax, isn't that apart of RBS?
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No halifax is part of Lloyds
Lloyds murged with HBOS (which itself was a murger of Halifax and Bank Of Scotland)
RBS (Royal bank of scotland) brought Natwest
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26-06-2012, 23:27
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#10
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Ice Cold
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Re: RBS (Natwest, Ulster Bank) IT issues
oh um well I am with Natwest and not had any problems as yet but like some here I get paid at the end of this week
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27-06-2012, 02:38
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#11
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Inactive
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Re: RBS (Natwest, Ulster Bank) IT issues
PayPal is still able to move money in and out of my NatWest account, the transactions are just not showing up in my on-line bank statements.
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27-06-2012, 06:44
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#12
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 65
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Re: RBS (Natwest, Ulster Bank) IT issues
Well after a long call to the bank last night i have been told my wages may not appear in my bank till Friday which is nearly a week late. They were not happy when i told them i will be moving banks.
__________________
So you all voted for Labour and now you are shocked they resort to stabbing the pensioners and disabled in the back. Shame on you.
Online Safety Bill, The scammers new target.
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27-06-2012, 09:11
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#13
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Permanently Banned
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Re: RBS (Natwest, Ulster Bank) IT issues
Supposedly 90% of the affected accounts are now working but the test will come on payday at the end of this week especially for those who are paid at the end of the month.
At least they will not be charging you for any missed direct debits or other payments that leave your account, this is for all account owners with the affected banks as any charge will be reversed due to their error.
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27-06-2012, 09:25
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#14
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cf.mega poster
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Re: RBS (Natwest, Ulster Bank) IT issues
According to the Register see here the problem was caused by human error. An inexperienced technician deleted all the batch processing queues in error so the have had to all be put back in.
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27-06-2012, 09:49
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#15
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Re: RBS (Natwest, Ulster Bank) IT issues
Quote:
Originally Posted by arcimedes
According to the Register see here the problem was caused by human error. An inexperienced technician deleted all the batch processing queues in error so the have had to all be put back in. |
I love the way that they are now trying to blame an inexperienced operative who probably does not even exist more likely smoke and mirrors to put the blame elsewhere.
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