Virgin Media to Double Broadband Speed

[qasdfdsaq]

Originally Posted by Bonglet

Virgin seem to be playing catchup now, my friend recently had infinity installed and is currently getting more than me on 30mb (he gets just under 40, 10 upload) and he is getting a free upgrade on the 8th may to about 75.5mb and upload to 20mb, when i eventually get this free upgrade to 60mb with a terribad upload god knows when and its already behind :S.
I think virign really need to look again at there current pricing structure or i can see a big wedge of customers migrating over to BT in the very near future ;s.

8th May? The upgrade has been available since 12th April.

---------- Post added at 15:27 ---------- Previous post was at 15:27 ----------

Originally Posted by Tim Deegan

Your friend must be on the highest package for infinity. If you were on VM's highest they you would be on at least 100mb, upgrading to 120mb.

No, the highest package for Infinity is 110mbps. 40mbps is the lowest package.

[Bonglet]

[QUOTE=qasdfdsaq;35421837]8th May? The upgrade has been available since 12th April.[COLOR=Silver]

Not in his area it hasnt as far as i know, and to the other poster he isnt on the highest package he was on 40 the lowest and they are giving him 80/20 free upgrade, makes the 60/6 look a bit rubbish comparing the price (I just have internet btw).

Most of what i do is gaming and that upload from bt looks mighty tempting especially as issues happening weekly such as lagtastic gaming during peak hours, or the neverending random stutter watching clips now affecting itvplayer and iplayer.
With the premium price vm still charge i dont think you are getting a premium product anymore and have not for the last couple of years tbh after watching infinity i think a good few will switch hope this dosent affect vm too much ;s.

[qasdfdsaq]

It was made available in all areas across the country at the same time. There is no phased rollout unlike with VM, when they say it's available it's available everywhere.

[Tim Deegan]

Originally Posted by qasdfdsaq

It was made available in all areas across the country at the same time. There is no phased rollout unlike with VM, when they say it's available it's available everywhere.

Nope, it isn't available all over the UK at the same time. This is what is available in my area now:

Your broadband checker results
Broadband option Broadband speed range When you can get it Action
BT Infinity Superfast fibre optic broadband
Great news! You are eligible for superfast BT Infinity. 60.0Mb download
20.0Mb upload Now Learn more Learn more
BT Total Broadband BT Total Broadband
The speed prediction we have provided is an estimate, however download speeds can vary and the actual download speed will fall between a range. This is generally within 1-2 Mb higher or lower than your estimated speed quoted. Between 3.0Mb and 7.5Mb
(Estimated speed: 5.0Mb) Now Learn more

[Chrysalis]

I read some articles claiming BT were making FTTP services available in all FTTC areas however anyone ordering would be expected to pay a handsome install fee.

So I would guess either they not bothered added to checkers as they dont anticipate demand or the news report is ahead of its time and its not yet available.

[General Maximus]

o be fair it has been a staged rollout. They defo rolled out Infinity by area because I signed up to an email when they first announced it ages ago and I still havent got one telling me it available. A couple of months ago I checked the BT website and it said that my exchange was enabled for Infinity but when I whacked my postcode into the check it said I couldnt get it so I rang up to check and the woman I spoke to said I couldnt get it but didnt offer any explanation why. I checked again last week and now the site says I can.

[Tim Deegan]

Originally Posted by Chrysalis

I read some articles claiming BT were making FTTP services available in all FTTC areas however anyone ordering would be expected to pay a handsome install fee.

So I would guess either they not bothered added to checkers as they dont anticipate demand or the news report is ahead of its time and its not yet available.

That's because it is aimed at businesses, or people with more money than sense.

[qasdfdsaq]

Originally Posted by Tim Deegan

Nope, it isn't available all over the UK at the same time. This is what is available in my area now:

Your own post clearly shows it is available in your area.

Your estimate of 60/20 is above 40/10 and the only option available above 40/10 is 80/20. Basic logic therefore suggests 80/20 is must be available in your area otherwise your estimate would be limited to 40/10. 60 is simply the maximum (BT estimate) your line support.

---------- Post added at 11:57 ---------- Previous post was at 11:54 ----------

Originally Posted by General Maximus

o be fair it has been a staged rollout. They defo rolled out Infinity by area because I signed up to an email when they first announced it ages ago and I still havent got one telling me it available. A couple of months ago I checked the BT website and it said that my exchange was enabled for Infinity but when I whacked my postcode into the check it said I couldnt get it so I rang up to check and the woman I spoke to said I couldnt get it but didnt offer any explanation why. I checked again last week and now the site says I can.

They rolled out Infinity itself area by area, and continue to do so. The 80/20 upgrade was applied to all 40/10 areas at the same time. We're talking about the doubling of speed in existing Infinity areas here, not the rollout of FTTC itself.

All areas that have Infinity also have at least 80/20 available. Areas that don't have Infinity at all obviously don't have 80/20.

[Ignitionnet]

Originally Posted by Chrysalis

I read some articles claiming BT were making FTTP services available in all FTTC areas however anyone ordering would be expected to pay a handsome install fee.

So I would guess either they not bothered added to checkers as they dont anticipate demand or the news report is ahead of its time and its not yet available.

Next year, any news report that claimed otherwise was wrong.

[Tim Deegan]

Originally Posted by qasdfdsaq

Your own post clearly shows it is available in your area.

Your estimate of 60/20 is above 40/10 and the only option available above 40/10 is 80/20. Basic logic therefore suggests 80/20 is must be available in your area otherwise your estimate would be limited to 40/10. 60 is simply the maximum (BT estimate) your line support

Before you start your usual abusive behavior, read my post properly. It was copied and pasted direct from the BT web site after entering my house details.

If 80mb had been available in my area, then they would have said so. But they didn't, they said that the maximum I could get is 60mb. Which proves yet again that you make up many of your posts, and get angry and abusive when someone proves you wrong Some people really need to grow up

I'm not the only person getting rather fed up with your abusive behaviour both in the forums, and in private. All I can say is you must have some friends in high places to even still be a member.

[2old4this]

does anyone if my area has been upgraded?

[qasdfdsaq]

Originally Posted by Tim Deegan

Before you start your usual abusive behavior, read my post properly. It was copied and pasted direct from the BT web site after entering my house details.

Once again, very basic logic. There are two options.

Up to 40/10
Up to 80/20

BT have offered you an expected speed of at least 60/20. If as you claim, 80/20 is not available in your area, which of the above two options do you think you are being offered?

Reference 1:
http://www.openreach.co.uk/orpg/home...GEA_FTTC_3.pdf

Product variants:
up to 40Mbit/s downstream and up to 2 Mbit/s upstream
up to 40Mbit/s downstream and up to 10Mbit/s upstream
up to 80Mbit/s downstream and up to 20Mbit/s upstream.

(Note that 40/2 is no longer available under BT Infinity)

Reference 2:
http://www.productsandservices.bt.co...?topicId=29017

Our standard Infinity package gives you the opportunity to browse at superfast speeds:

up to 38Mb download speeds
up to 9.5Mb upload speeds
40GB usage allowance

Or for faster all-round speeds and more flexibility upgrade to our unlimited package:

up to 76Mb download speeds
up to 19Mb upload speeds
unlimited usage allowance

Since you can get at least 60/20, something other than 40/10 (and 40/2) must be available. You claim 80/20 is not available in your area, leaving zero options, a logical impossibility.

Therefore, if I am wrong, so is BT Retail, who sells the service, and Openreach, who run the cabinets and sells the service to BT are also wrong.

Please stop trying to insult me when it's pretty damn obvious you're the one without a clue, and who constantly makes up his posts.

---------- Post added at 16:14 ---------- Previous post was at 15:51 ----------



Credit where it's due, I must congratulate you on not having hit rock bottom, yet...

[Tim Deegan]

Originally Posted by qasdfdsaq

Once again, very basic logic. There are two options.

Up to 40/10
Up to 80/20

BT have offered you an expected speed of at least 60/20. If as you claim, 80/20 is not available in your area, which of the above two options do you think you are being offered?

Reference 1:
http://www.openreach.co.uk/orpg/home...GEA_FTTC_3.pdf

(Note that 40/2 is no longer available under BT Infinity)

Reference 2:
http://www.productsandservices.bt.co...?topicId=29017
Since you can get at least 60/20, something other than 40/10 (and 40/2) must be available. You claim 80/20 is not available in your area, leaving zero options, a logical impossibility.

Therefore, if I am wrong, so is BT Retail, who sells the service, and Openreach, who run the cabinets and sells the service to BT are also wrong.

Please stop trying to insult me when it's pretty damn obvious you're the one without a clue, and who constantly makes up his posts.

---------- Post added at 16:14 ---------- Previous post was at 15:51 ----------



Credit where it's due, I must congratulate you on not having hit rock bottom, yet...

60 is 60. And that is what BT have told me is available to me. Or are you going to say that they are wrong also?

If you want to talk about name calling, the you should look at many of your previous posts when anyone doesn't agree with you. And also the private messages that you send.

It's about time that you were mature enough to accept that you don't know it all. And other people are entitled to make a post that you don't agree with, without you abusing them for it.

Therefore, if I am wrong, so is BT Retail

If you are right, then BT are also wrong, because they said quite clearly 60mb

[qasdfdsaq]

Again, please explain what they are offering if the only options are 40/10 or 80/20.

Originally Posted by Tim Deegan

60 is 60. And that is what BT have told me is available to me. Or are you going to say that they are wrong also?

No, they said that is the predicted speed of your phone line. Nowhere on the page you quoted does it say this is the maximum speed available to you.

What it does say is:

Broadband speed range
BT always offers you the best speed possible on your line.The speed prediction we have given here is an estimate, however download speeds can vary and the actual download speed will fall within a range. The range is an indication of the speed that other similar lines across the UK have achieved for their broadband service; this is generally within 1-2 Mb higher or lower than your single estimated speed quoted.

The actual speed is dependent on several factors such as the product option you choose

60 is an estimate of what your line is capable of. Not every line in an area is capable of maximum speed. This is how DSL works. The actual choices are 40/10 or 80/20. You are clearly offered something above 40/10. Once again, what do you think you are being offered instead, if it is not 80/20?

How about you click "Start your order" on the 80/20 service and enter your address. If it is not available in your area then you will get a page like this, except with Option 2 replaced with Option 1. Take a screenshot of it and I will happy admit I am wrong (and so is BT, Openreach, and everyone else who has any clue about the matter)

Originally Posted by Tim Deegan

If you want to talk about name calling, the you should look at many of your previous posts when anyone doesn't agree with you. And also the private messages that you send.

I didn't talk about name calling, you did.

Originally Posted by Tim Deegan

If you are right, then BT are also wrong, because they said quite clearly 60mb

No, if I am right, only you are wrong. Nothing BT have said would have to be incorrect for me to be right.

Originally Posted by Tim Deegan

It's about time that you were mature enough to accept that you don't know it all. And other people are entitled to make a post that you don't agree with, without you abusing them for it.

I've posted several sources that prove I am right on this matter, including BT themselves. You claim I am wrong because BT contradicts me, yet the only thing you've said to back this up actually agrees with me.

All you've said is your line is expected to get around 60, which proves my point and not yours. You've made no logical arguement to suggest I am wrong, and your only evidence is your estimated speed based on the quality of your line is less than the maximum possible, which isn't even relevant. Almost everyone's estimated speed is below the maximum, that does not mean the service does not exist.

The only way to get a predicted speed of 60 is on the 80/20 service, since the only other option is 40/10.

[General Maximus]

As an impartial dude, I thought I would step in.

BT isn't like VM Tim where they'll tell everyone they can get "up to" 100mbit. My exchange is enabled for 80mbit and maybe the new 100, but when I put my postcode into the checker it tells me my estimate is 55 down and 13 up and that is out of a maximum of 80 down and 20 up. This gives me a choice of taking thee 40/10 tier where I know I'll get 100% of my speed or taking the 80/20 tier and hoping for the best. The nice thing about BT is that at least I know what I am going to get consistently and the speed wont vary as much as it does on VM. If you try to proceed with your 60/whatever order you'll see you are signing up to the 80/20 tier whatever it is called.