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SH Just turned Up What should I do?
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Old 23-04-2012, 19:40   #31
Milambar
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Re: SH Just turned Up What should I do?

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Originally Posted by thenry View Post
have a look yourself
Its usually up to the person making an assertation, to provide the proof to back up their assertation. As you made the assertation, its up to you to provide the proof, not tell people to find your proof for you.
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Old 23-04-2012, 19:48   #32
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Re: SH Just turned Up What should I do?

have a look yourself.

back on topic. OP send the SH back without the letter you got if you want to keep hold of your VMNG.
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Old 23-04-2012, 20:18   #33
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Re: SH Just turned Up What should I do?

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Originally Posted by thenry View Post
i didnt say it wasnt although the maxing out issue can be argued without VMs statements.. have a read on the forum. and erm.. this is about the VMNG-SuperHub ... theres benefits on both but the stand alone modem is more solid which i didnt or dont disagree with.



is*
Sorry I misread as you saying it's not... apologies.
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Old 23-04-2012, 20:23   #34
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Re: SH Just turned Up What should I do?

no problem
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Old 23-04-2012, 20:34   #35
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Re: SH Just turned Up What should I do?

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Originally Posted by thenry View Post
have a look yourself.

back on topic. OP send the SH back without the letter you got if you want to keep hold of your VMNG.
It's not his to keep!

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Old 23-04-2012, 21:09   #36
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Re: SH Just turned Up What should I do?

I must admit, when I was forced to upgrade to the superhub, when I went from 20mbit to 30mbit, the superhub arrived, but no return label for the 256 modem I had was sent.

The advice I was given on here at the time was to just dispose of it. It was only recently that I actually hit it with a hammer, and disposed of it, for over a year that 256 still sat in a "spares box", in case they ever decided to demand it back.

This is the first time that I have ever heard of them actually asking for a modem back. Superhubs - sure, but the first time for a modem.
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Old 23-04-2012, 21:24   #37
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Re: SH Just turned Up What should I do?

good practice.. it should of been happening years ago to avoid the amount of misuse.
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Old 23-04-2012, 21:36   #38
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Re: SH Just turned Up What should I do?

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Originally Posted by Milambar View Post
.....
This is the first time that I have ever heard of them actually asking for a modem back. Superhubs - sure, but the first time for a modem.
They need the now unobtainable VMNG300 modems as a last resort for persistent customers.
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Old 23-04-2012, 23:18   #39
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Re: SH Just turned Up What should I do?

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Originally Posted by Milambar View Post
I note people saying to ignore the letter, etc. I would be very wary about following that advice, as they could just debit the £150 via direct debit, and then you'd have a fight on your hands to get it back.
with respect .... is me advised to ignore the letter until they will come back to him...what is wrong with that....if you worry that is you
eveyone is different...i dont think they will do nothing with out warning so he dont have to worry till then, is a customer

at VM forums few users still use it with the 100mb package

only him got the letter? ... and if only him got the letters why/?? did he done anything???
however at the end maybe is worth it a fight to get the 150 back if they will charge him and if they will charge him they should send him note about it

every one saying (of course which is welcome) his own opinion....maybe some one will say to ask and a solicitor

i got the most jitter from my SH even in modem mode
http://www.cableforum.co.uk/board/12...odem-mode.html
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Old 24-04-2012, 11:11   #40
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Re: SH Just turned Up What should I do?

OK Guys,

Many thanks for all the comments and suggestions it is appreciated.

I have decided that as I dont want to risk the wrath of VM and as I dont use wireless I am going to risk using the SH in Modem Mode and see what happens

I will send the VMG300 back as requested, and hopefully it may go to someone else that requests one from Virgin

Initial tests of the SH seem OK, with Pings/Speed/Jitter in line with what I was getting from the VMG300 (Luckily I live in an Old Foggey infested area so never have any congestion issues )






Will let you know how it goes!!
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Old 24-04-2012, 11:21   #41
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Re: SH Just turned Up What should I do?

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Originally Posted by flashyphotos View Post
......I live in an Old Foggey infested area so never have any congestion issues
...
I resemble that remark!
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Old 24-04-2012, 11:36   #42
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Re: SH Just turned Up What should I do?

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I resemble that remark!
Well I am 50 in a couple of months, but but most of the OFs round here are 70++++
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Old 24-04-2012, 11:41   #43
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Re: SH Just turned Up What should I do?

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.... but most of the OFs round here are 70++++
I don't resemble that one yet!
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