Hello, i am new here and dont know a great deal about techy things.
I have my Pc upstairs and i keep my router/modem on all the time. Over the past 3/4 months i am having problems connecting to the internet from my phone,ipad and laptop which i use downstairs. The PC upstairs has no problem. Over the past couple of weeks i keep gettin the message "you are not connected to the internet" and this is usually around 5pm till 8pm.Previous to that it was happening in the mornings. My phone,ipad,laptop struggles to get any webpages when it does finally get a signal. They show that there is a signal coming from upstairs and when i try the pc everything is ok.
Its like there are too many people using my wavelength? Hubby said it doesn't happen like that with cable broadband but thats what it seems like.
Everytime i ring the engineers they tell me to reset the router
change the password and other names for the connection
This has no effect and i feel i am just being fobbed off! Can anyone help?