100M when i get the 100 meg will i still have the same modem ? - Page 2

Peter_ · 29-01-2012, 07:06

Quote:

Originally Posted by Andrewcrawford23

until you phone up and they then get oyu to activate the uperhub, as if they do it they will most likely send it by recorded delivery

All deliveries are sent via HDNL/YODEL and and not by recorded delivery, usually the new MAC is on your account but until you connect it and activate it is as dead as a Dodo.

Andrewcrawford23 · 29-01-2012, 08:37

Quote:

Originally Posted by Peter_

All deliveries are sent via HDNL/YODEL and and not by recorded delivery, usually the new MAC is on your account but until you connect it and activate it is as dead as a Dodo.

im aware how it is doe peter, hence how i know how they might force a update, and using hdnl/yodel they can require a signature before it is recieved so making it possible to know hte perosn has got it but wether ther do it or not we will need ot wazit and see

Peter_ · 29-01-2012, 11:02

Quote:

Originally Posted by Andrewcrawford23

im aware how it is doe peter, hence how i know how they might force a update, and using hdnl/yodel they can require a signature before it is recieved so making it possible to know hte perosn has got it but wether ther do it or not we will need ot wazit and see

The were a few occasions early on when some 30Mb upgrades were activated before delivery kicking the original modem off the provisioning but that was amended quite quickly due to many complaints.

At this time though no Hub/Superhub has been forced onto the network even when listed on the account as a straight replacement as we do see them on accounts and they are still in the box when the customer calls in with a fault, usually the Hub/Superhub had been sent out for a similar issue but they never got round to fitting it as the issue had cleared.

Daz555 · 01-02-2012, 15:23

Quote:

Originally Posted by caroline

i havent got the super hub at the moment , i hope when i get this its not as bad as people say , about them loosing connection and not getting anywhere near the speeds they should be getting , because at the moment i am very happy with my connection and speeds .....

From what I have seen in these forums the main problem with the superhub is that it is a rather shoddy router/switch.

If you just use it in modem mode then I don't think there are any complaints.

Nicosia · 01-02-2012, 15:46

I think the super hub is good but I get wifi problems some times where it just suddenly stops working for no reason until I reset the hub.. can be annoying but hopefully in updates we will see the bugs ironed out by the time the upgrades take place.

1-2 months.. Cant wait!

Daz555 · 01-02-2012, 15:51

I will be getting a superhub very shortly but I'm very happy with my current wireless router so I will simply set superhub to modem only.

slowcoach · 01-02-2012, 15:56

I've had the Super Hub two weeks now, after upgrading to 100Mb/s, first thing I did was put it in Modem Mode and plug in my D-Link 655 router.

I run three websites in the background 24/7 as well as normal use of the computer, so far the Super Hub has been excellent, it runs cool (in Modem Mode), speed test displays just over 100 Mb/s about 95% of the time and, most importantly for me, there has not been a single drop out.

So although I was apprehensive about the modem change initially I am now happy I made the move.
If there is one niggle it has to do with the design of the Super Hub, instead of the cables coming out the back like most modems the cables on the Super Hub come out the side limiting where I can place it.

caroline · 14-07-2012, 13:17

so how do i check what speed im on ?

i know theres a speed test but isnt there somewhere in the modem setting i can check as well ?

and am i wright in thinking i wont get the 100 meg till i get the super hub ? .

adduxi · 14-07-2012, 16:57

Depends on your existing modem. What is it at the moment? If's it's a VNMG300, you can go to 100 without changing it. If it's any other modem, then you will need a SuperHub.

General Maximus · 14-07-2012, 21:43

As we are talking abour being upgraded to 100mbit I am assuming you are currently on 50mbit with the vmng300. Go to http://192.168.100.1 and click on Operation Config and it should look something like this

Primary Downstream Service Flow
SFID : 900
Max Traffic Rate : 110000000 bps
Max Traffic Burst : 10000 bytes
Min Traffic Rate : 0 bps
Primary Upstream Service Flow
SFID : 899
Max Traffic Rate : 10250000 bps
Max Traffic Burst : 16320 bytes
Min Traffic Rate : 0 bps
Max Concatenated Burst : 16320 bytes
Scheduling Type : Best Effort

apart from yours will be about half that for the 50mbit config

caroline · 15-07-2012, 13:34

thanx for your reply General Maximus

yes i have the same numbers as you showed in you reply .

i have orderd a super hub , will be with me in 2 weeks , i couldnt believe that they said they can get it to me sooner and install it for Â£30 , surely it cant be to hard so i replied no .

General Maximus · 15-07-2012, 19:17

this is very important to read very carefully:

You never needed a superhub to start off with but they are trying to force them on everyone for some reason. Your current modem can handle your ew speed absolutely fine and it is capable of going a lot faster. I have got the same modem as you along with many other users and if I didnt think it was working properly then I wouldnt use it. I love it that much that I had to write a letter of complaint to the CEOs office before xmas to get it back because an engineer came round when I was out and swapped it over for a shub without my permission (long story).

Anyways, we have already established you have already been upgraded because you have got the new config. VM sending you the shub is a waste of time and you definitely do not need it in anyway shape or form to make your connection work. If you are happy with how things are and the router you are using at the moment then great. When the shub arrives it can stay in it's box and gather dust because you dont need it.

The only minor snag you might have is that your current router (which you havent mentioned) might not have gigabit ports in it depending how old it is and you might not get your full 100mbits. Your modem is fine but the router might slow your connection down a tad. If this is the case I would suggest you invest in a new proper router (Â£30-Â£40 ish) instead of using the shub.

caroline · 15-07-2012, 19:26

Hi

yer sorry i didnt mention a router because i havent got one , thats why i have orderd the superhub so i can go wireless ..

General Maximus · 15-07-2012, 19:42

noooooooooooooooooooooooooooooooooooooo

---------- Post added at 19:42 ---------- Previous post was at 19:40 ----------

I beg you to buy this

http://www.amazon.co.uk/Linksys-E200...2377641&sr=8-1

caroline · 15-07-2012, 20:12

ok what i will do is wait for the super hub to come , try it and if i have problems then i will definitely get the one you mentioned its saved in my favourites, i hope its easy to set up lol as im not that technically minded.

again thanx for your advice

i must admit i have heard some people having problems with the superhub , but also some say its fine , still i have nothing to lose as its free .