MAJOR NETWORK ISSUE (17 Jan 2012)

[qasdfdsaq]

Originally Posted by Paul M

We have a number of limits in place to stop anything bringing the site down completely. One of them cuts the forum to that site busy message if the server load exceeds a preset value. That limit is normally set to about 6.00 (the server normally runs at about 1.50 when busy). Today the load hit over 9.00 at one point, so that "safety valve" kicked in until the load fell again. I actually rasied it at one point to let more people on.


Too many connections actually has no connection with server load. Its purely down to the connection limit on mysql. Again we have this set such that the whole thing cant run away with itself and die.

We hit record concurrent guest and member figures, and survived very well.

Respect

Fine comparison to VM's website, which did just run away with itself and die, with no error message or warning.

[stereohaven]

Things seem to be OK here (Surrey)...



But it did take me 4 attempts to get this speed test done so some things are still not back entirely to normal.

The first two attempts it just hung on "searching for server based on ping" and the third time I manually selected a server and it "failed to load the latency file", all issues I have never had before.

[eth01]

Seems fine but last night kept getting AP:52 when connecting up new V+ HD box

Then 2 hours later it worked

[Traduk]

Originally Posted by stereohaven

Things seem to be OK here (Surrey)...



But it did take me 4 attempts to get this speed test done so some things are still not back entirely to normal.

The first two attempts it just hung on "searching for server based on ping" and the third time I manually selected a server and it "failed to load the latency file", all issues I have never had before.

Things do not look OK in Surrey.

The fault IS the inability to get to sites and the ping and latency issues are part of the problem. What you outline in your last two paragraphs is the fault

I have spoken to faults, at last, and they do still have issues with no known remedy time but as I was asked to exercise patience I will not be holding my breath waiting for this fix and its ADSL for me until the issue is resolved.

[gba93]

Originally Posted by Traduk

Things do not look OK in Surrey.

The fault IS the inability to get to sites and the ping and latency issues are part of the problem. What you outline in your last two paragraphs is the fault

I have spoken to faults, at last, and they do still have issues with no known remedy time but as I was asked to exercise patience I will not be holding my breath waiting for this fix and its ADSL for me until the issue is resolved.

No problem in this part of Surrey (Camberley) readings, on wireless, as follows:
Ping 17ms
Download 19.61 (on 20mb service)
Upload 1.95

[stereohaven]

Originally Posted by gba93

No problem in this part of Surrey (Camberley)...

I am in Bisley so we are in the same part of Surrey that seems OK.

I think we come under Guildford as a VM "area".

[Traduk]

Originally Posted by gba93

No problem in this part of Surrey (Camberley) readings, on wireless, as follows:
Ping 17ms
Download 19.61 (on 20mb service)
Upload 1.95

I think the beginning of happy days might have returned or at least look promising.

I can now instantly load the sites which an hour ago were no go so we may be on the road to normal service.

[Milambar]

I am very suprised not to find a write-up of this on "the register", they usually have a pop at virgin, at every possible opportunity.

[chris9991]

http://www.theregister.co.uk/2012/01...tional_outage/

[qasdfdsaq]

Originally Posted by Milambar

I am very suprised not to find a write-up of this on "the register", they usually have a pop at virgin, at every possible opportunity.

Originally Posted by chris9991

http://www.theregister.co.uk/2012/01...tional_outage/

PWND.

One punter told us yesterday evening that "VM have all but dropped off the web and all Linx peering nodes show down. Users on the forum complaining and the error number is engaged."

This is really really bad.

[stereohaven]

Virgin Media broadband goes titsup for 3 hours

What lovely use of the English language! Is this website "The Sun" of the IT world?

[Milambar]

Except, its not 3hrs, they are still titsup. Google works, slowly, but google images just times out, as do many websites still.

[Graham M]

Originally Posted by stereohaven

What lovely use of the English language! Is this website "The Sun" of the IT world?

No, that's a very technically specific term, used correctly by the journo

[qasdfdsaq]

I'm concerned VM's network appears to be run on tits.

[clumsymum]

Originally Posted by qasdfdsaq

I'm concerned VM's network appears to be run on tits.

"on" or "by" ?

Sorry, couldn't resist .