100M Latency issue speeds and packet loss at prime times

jimgors · 14-01-2012, 14:46

Ok for the last 2 weeks, at prime time ie monday wed fri sat 6pm etc and currently now, my ping times increase by nearly triple my speed's die, and i gain packet loss.

However it's not local cogestion, it's a network issues at datacentre's?

Tracert to UK server

1 7 ms 7 ms 7 ms cpc1-gors2-2-0-gw.7-3.cable.virginmedia.com [82
.36.1]
2 8 ms 9 ms 6 ms swan-core-1b-ge-300-2481.network.virginmedia.ne
[80.0.254.241]
3 24 ms 11 ms 11 ms winn-bb-1b-ge-320-0.network.virginmedia.net [21
43.162.109]
4 17 ms 70 ms 17 ms manc-bb-1a-ae6-0.network.virginmedia.net [212.4
163.185]
5 18 ms 19 ms 19 ms nrth-bb-1b-ae1-0.network.virginmedia.net [212.4
163.82]
6 23 ms 21 ms 19 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.1
.159.34]
7 22 ms 25 ms 22 ms tele-ic-1-as0-0.network.virginmedia.net [62.253
84.2]
8 22 ms 24 ms 22 ms linx.killercreation.co.uk [195.66.225.123]
9 24 ms 24 ms 23 ms rt-2-cent.killercreation.co.uk [217.146.94.2]
10 89 ms 87 ms 83 ms dumbclan.killercreation.co.uk [81.19.219.88]

Tracert to German server

1 9 ms 10 ms 21 ms cpc1-gors2-2-0-gw.7-3.cable.virginmedia.com [82
.36.1]
2 11 ms 12 ms 7 ms swan-core-1b-ge-300-2481.network.virginmedia.ne
[80.0.254.241]
3 13 ms 15 ms 14 ms winn-bb-1b-ge-320-0.network.virginmedia.net [21
43.162.109]
4 15 ms 16 ms 14 ms popl-bb-1a-ae1-0.network.virginmedia.net [62.25
185.201]
5 16 ms 13 ms 17 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.1
.159.2]
6 21 ms 41 ms 31 ms amst-ic-1-as0-0.network.virginmedia.net [213.10
175.6]
7 91 ms 105 ms 92 ms AMS-2.nl.lambdanet.net [195.69.144.212]
8 92 ms 93 ms 94 ms DUS-1-pos011.de.lambdanet.net [82.197.128.29]
9 106 ms 100 ms 100 ms FRA-3-eth200.de.lambdanet.net [217.71.96.114]
10 106 ms 103 ms 101 ms firstcolo-FRA.de.lambdanet.net [217.71.103.94]
11 106 ms 104 ms 102 ms 79.133.35.115

notice my local connection fine.

http://www.speedtest.net/result/1706894804.png

Speedtest's are alot lower also

What's going on and is no one else getting this? If this is a congestion issue across the network, and something that will get worse when everyone get's upgraded, i would rather change to 20mb adsl.

qasdfdsaq · 14-01-2012, 14:51

UK server: looks like the server itself is the problem.

German server: looks like VM's continental interconnect is overloaded.

jimgors · 14-01-2012, 15:00

It's not just that uk server, it's every uk server just some are worse then others. It's as if Virgin have royally screwed gaming packets priority.

---------- Post added at 16:00 ---------- Previous post was at 15:58 ----------

Another UK Server
1 9 ms 11 ms 21 ms cpc1-gors2-2-0-gw.7-3.cable.virginmedia.com [82.
1.36.1]
2 8 ms 8 ms 10 ms swan-core-1a-ge-300-2482.network.virginmedia.net
[80.0.254.117]
3 10 ms 11 ms 12 ms brhm-bb-1a-ge-130-0.network.virginmedia.net [212
.43.162.105]
4 16 ms 18 ms 17 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253
.185.85]
5 21 ms 19 ms 22 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.10
5.159.34]
6 23 ms 22 ms 19 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.
184.2]
7 23 ms 22 ms 19 ms the-linx.as29550.net [195.66.224.223]
8 21 ms 21 ms 19 ms vl667.hex-7600.as29550.net [92.48.95.9]
9 113 ms 116 ms 113 ms 31j.colo-hex.as29550.net [31.193.138.22]
10 105 ms 88 ms 90 ms 85-234-130-189.static.as29550.net [85.234.130.18

Speedtest to namesco normally throws out a 90mb speedtest

http://www.speedtest.net/result/1706928173.png

Notice ping..

qasdfdsaq · 14-01-2012, 17:02

Speedtest.net's ping result is as good as useless, it's extremely variable and inaccurate.

As for the traceroutes, you're seeing a latency spike two hops off VM's network past tele-ic-1-as0-0. Funny enough, I saw a similar problem a few days ago - Igni said he thought it was return path congestion and VM running interconnects at near max capacity.

jimgors · 14-01-2012, 17:50

well what does it mean in the logrun? there networks running over capacity and may not improve? it's makin gaming impossible pretty much

qasdfdsaq · 14-01-2012, 22:10

Welcome to Virgin Media.

http://www.cableforum.co.uk/board/35362085-post7.html

jimgors · 16-01-2012, 20:23

ok this is ridiculous, i know have 120ms to every uk server in the UK what on earth is going on @ vm?

---------- Post added at 21:23 ---------- Previous post was at 21:22 ----------

Can other VM Users please ping these ip's?

77.111.216.124:27015
85.234.130.189:27015
91.186.3.151:27017

130+ on all ip's