30M If i upgrade to 50mbit tonight... - Page 2

Dave42 · 13-01-2012, 20:12

Quote:

Originally Posted by pesty

Did you already have a superhub or one of the older modems.

got the VMNG300

pesty · 13-01-2012, 20:30

Same one I have I thought It couldn't handle 100mb speeds so I stayed on 50 as I didn't want a superhub. Have you noticed much difference going to 100 speed. I use mine wirelessly to play the 360 and ps3 online gaming and wondered if I'd notice much difference.

Skie · 13-01-2012, 20:34

The VMNG300 can handle 100meg speeds fine and was tested much higher. And no, I have no idea how VM can say they have tested it and it only achieved 92meg for their recent Q&A about the speed doubling. Sounds like FUD.

*of course shenanegens may occur when 8 downstreams is common, which only the superhub will support. But the VMNG300 will still connect to the network and is likely to give you your full speed until there is congestion in your area.

deakin · 13-01-2012, 20:35

So the VMNG300 can handle 100/10 ?

I really do hope so as i dread the thought of changing over to the superhub. It's not the superhub i fear it's the bloke that comes over to change them out. When i last upgraded the first tech come in changed the modem to the vmng300 and left my house without even telling me. Turns out he never called in to get the modem activated. Took me hours on the phone to get someone to come the next day and finish the job correctly. The next guy a day later was even worse. he did not have his own mobile with him and never even knew the phone number for activations. he had to use my phone to call customer services. All in all he was here for over two hours and only spent about five mins working. the rest of the time was on the phone. After a while he admitted that he and his collogues never received training in 50mb installs they only were given instructional paperwork the week before.

I pray it's gotten better by now.

BenMcr · 13-01-2012, 20:39

Virgin won't force anyone to change their equipment as part of this upgrade. They will offer the SuperHub if required but it's completely up to you whether to change or not

Obviously if you don't get the speed you expect with kit Virgin have recommended you change, then it'll be your choice

Skie · 13-01-2012, 20:41

VM will do their damnedest to punt you onto the Superhub, but the VMNG300 (it needs a catchier name) does definitely work on 100meg as there are a few users here who have wrangled it.

[Edit]

Well perhaps they wont! Thats a nice shift from the previous policy of forcing poor CPE on people

pesty · 13-01-2012, 20:47

So if I call them to go onto 100mb now they might insist I get a superhub rather than increase my speed on my VMNG300.

BenMcr · 13-01-2012, 20:50

Quote:

Originally Posted by Skie

Well perhaps they wont! Thats a nice shift from the previous policy of forcing poor CPE on people

Virgin (and ntl/telewest before them) have never forced a CPE change as part of the tier uplifts.

To be blunt it's your own issue if you end up getting less than you are paying for because you've not followed Virgin's advice

---------- Post added at 20:50 ---------- Previous post was at 20:49 ----------

Quote:

Originally Posted by pesty

So if I call them to go onto 100mb now they might insist I get a superhub rather than increase my speed on my VMNG300.

Yes

Dave42 · 13-01-2012, 20:50

Quote:

Originally Posted by pesty

So if I call them to go onto 100mb now they might insist I get a superhub rather than increase my speed on my VMNG300.

never even mentioned a superhub when i upgraded tonight just activated it over the phone said it could take 2 hours was done in minutes

pesty · 13-01-2012, 20:51

Have you noticed much difference so far Dave

Dave42 · 13-01-2012, 20:52

Quote:

Originally Posted by pesty

Have you noticed much difference so far Dave

yes noticed it on page speed not downloaded anything with upgrade yet but that will show difference more

pesty · 13-01-2012, 20:54

I use mine mainly wirless playing online gaming on Xbox live and using my iPad and laptop I suppose I should notice some difference with them.

Dave42 · 13-01-2012, 20:57

Quote:

Originally Posted by pesty

I use mine mainly wirless playing online gaming on Xbox live and using my iPad and laptop I suppose I should notice some difference with them.

yes should notice that straight away not tried my xbox live since upgrade yet going to go on there now to try

pesty · 13-01-2012, 21:01

Cheers Dave I'll give them a ring in the morning. Did you just phone 150 or 151 and get through that way.

Dave42 · 13-01-2012, 21:03

Quote:

Originally Posted by pesty

Cheers Dave I'll give them a ring in the morning. Did you just phone 150 or 151 and get through that way.

i rang 150 mate