Superhub SuperHub becomes standard kit - Page 11

Chrysalis · 13-01-2012, 14:41

Quote:

Originally Posted by thenry

http://doublespeed.virginmedia.com/wireless-connection

LOL this will add another 6 months to the superhub debates.

**Hugh** · 13-01-2012, 14:41

They are holding themselves hostages to fortune with that ad....

Sephiroth · 13-01-2012, 14:49

What can I say?

qasdfdsaq · 13-01-2012, 17:31

Foot

Shoot.

Self.

---------- Post added at 17:31 ---------- Previous post was at 17:30 ----------

Actually now I'm tempted to get myself one of those and then complain and get it replaced ten times because it won't hit 100mb on wireless.

Oh wait, 100mb won't be around in my area for another age and a half...

craigj2k12 · 13-01-2012, 18:22

whos going to complain to the asa about this one then?

stereohaven · 13-01-2012, 19:03

I'm not a massive fan of the SuperHub mainly because it's wireless coverage is far from super and it isn't a particularly good hub, but it is superior to the Sagem I was subjected to with Sky and at least it has modem mode so that you can actually use a router that meets your needs.

Of course the debate will go on forever about whether or not the SuperHub is fit for purpose (the answer is "barely" by the way...), but having endured Sky's feeble little unit for 2 years even the cranky old SuperHub seems like a blisteringly quick bit of digital nirvana, well, when the wireless hasn't dropped out that is or it isn't restarting for no reason...

jb66 · 13-01-2012, 19:31

Super 5ghz mode that's not compatible with the most popular phone, iPhone.....

Sephiroth · 13-01-2012, 20:29

That's hardly the Dud's fault. What is the SH's fault is that you can't have your IPad 2 (in 5 GHz) on the SH at the same time as the iPhone.

Quite unbeatable, eh?

craigj2k12 · 13-01-2012, 23:15

Quote:

Originally Posted by Sephiroth

That's hardly the Dud's fault. What is the SH's fault is that you can't have your IPad 2 (in 5 GHz) on the SH at the same time as the iPhone.

Quite unbeatable, eh?

whats so unique about the ipad and iphone? when i was using the superhub in router mode i couldnt have more than 2 devices connect at the smae time anyway, otherwise it rebooted

Sephiroth · 13-01-2012, 23:31

Quote:

Originally Posted by craigj2k12

whats so unique about the ipad and iphone? when i was using the superhub in router mode i couldnt have more than 2 devices connect at the smae time anyway, otherwise it rebooted

You seem to have missed the point, Craigie.

Sephiroth · 14-01-2012, 11:26

In one of these threads, Nopanic suggested I was trolling by making the same points everywhere on "unbeatable wireless".

Someone has to make the point and shove it down VM's throat. Sure, they might resolve the various bugs or defects currently reported. But the issue is much, much deeper as I explain below.

1/
The SH is a stunted/slugged device. Many important normal router features are disabled. VM have never explained why but they still describe the wretched device as unbeatable (in various ways).

2/
The SH is known and proven to be wireless weak. We know that VM are trying to address this through a new driver for the Broadcomm wireless chip - 16 months after the thing was released. Isn't that bad? Very bad? All the time claiming "unbeatable wireless".

3/
Late last year there was a lot of expectation generated by the Huawei VMDG485. Several influential VM bods in this and other forums said it was only natural for VM to want two suppliers for a device so critical to VM's business plans; or words to that effect.

Now, it seems that the Huawei version isn't happening, although I can't confirm that because everyone's clammed up. The VM bods who earlier justified the move (in my eyes to a better supplier) cannot now be drawn on what's going on. In other words our VM bods, helpful as they are in other matters, punt the company line but are at a loss when it comes to dealing with contrary issues such as this.

4/
As the mighty Hugh has said, VM's splurge has made them a "hostage to fortune". For a start, without dual band wireless, the wretched thing is far from the "anything's possible" claim they make.

And what's this all about: "Only we give you 5GHz transfer to avoid wireless congestion and work with the latest gadgets like iPad 2".

The SH is an entry level device and it should be promoted as such unless all of the slugged functions are enabled and they sort the wireless out. The new splurge flies in the face of what their customers are telling them. It's head in the sand if VM think that the silent 3 million customers agree with that splurge; they are supremely indifferent, probably because a large chunk of them are indeed entry-level users. In which case the splurge should address the entry-level, pointing out that there is a "modem mode" for advanced users who wish to attache their own router.

Just so you know, I'm very pleased with my VM services (including Tivo). I'm going through a poor 50 meg performance patch at the moment, but I'll sit it out while they do the 100 meg infrastructure upgrades in the Reading area. I have BT Infinity too, so I'm never without fast internet. And I have to tell you, when my son does his gaming, I have to switch over to BT Infinity.

Is there anything unreasonable in what I've written above?

kwikbreaks · 14-01-2012, 11:58

Quote:

Originally Posted by stereohaven

I'm not a massive fan of the SuperHub mainly because it's wireless coverage is far from super and it isn't a particularly good hub, but it is superior to the Sagem I was subjected to with Sky and at least it has modem mode so that you can actually use a router that meets your needs.

The thing with any ADSL is that you can use off-the-shelf kit of your choice and with cable the modem has to be VM supplied. As originally provided you really were stuck with the Superhub unless you got it replaced with a VMNG300 by complaining to the CEO office.

You do have some justification in pointing a finger at Sky because you have to search to find out how to use your own router with them and it contravenes their T&C to do so but on VM you can't (apart from going down a very dodgy path into the chipped modems area). I just found out how in less than a minute. I wont publish the url because their disclaimer makes it look almost illegal but if I was using the service and their kit didn't suit me I wouldn't hesitate ...

Quote:

This website allows you to discover the ADSL username and password that your Sky router uses. Please read the following disclaimer carefully before proceeding.

This site is strictly for informational purposes only. If you choose to make use of the information provided by this site, you do so at your own risk.

Using a router other than the one provided to you by Sky constitutes a breach of the terms and conditions that you agreed to when you entered into a contract with Sky. It is entirely possible for Sky to detect not only the MAC address of the router you are using, but also the make and model number, and Sky may take a range of actions against you, including suspension of service, either immediately or at some point in the future.

If you decide to use your own router, you should be sufficiently competent to understand how to use it and how to resolve any problems that may occur. Sky will most definitely not provide you with any assistance, and whilst you may be able to get help from community-based forums, that is by no means guaranteed. To put it simply, if once you've obtained your router user name and password, you need help settings things up, then you shouldn't be using your own router.

It is possible that Sky may, at some point in the future, introduce changes to their broadband service that render the information given on this website incorrect and ineffective.

If you are having problems with your Sky router you are strongly advised to investigate alternative ways of resolving those issues without breaching the terms and conditions of your Sky Broadband contract.

Your IP address will be recorded for the purpose of preventing abuse of this service, but neither the information you enter nor the information that the site generates will be recorded.

Sephiroth · 14-01-2012, 12:02

The above from Sky makes VM's policies seem angelic. LOL.

kwikbreaks · 14-01-2012, 12:06

Quote:

Originally Posted by qasdfdsaq

Actually now I'm tempted to get myself one of those and then complain and get it replaced ten times because it won't hit 100mb on wireless.

Oh wait, 100mb won't be around in my area for another age and a half...

It won't stream network data that fast either so their suggestion for fun in the master bedroom goes right out of the window and you'll need to find some other entertainment...

---------- Post added at 12:06 ---------- Previous post was at 12:05 ----------

Quote:

Originally Posted by Sephiroth

The above from Sky makes VM's policies seem angelic. LOL.

That's not from Sky it's from the site that lets you find out what user and password to use - Sky would at least hide all the nastiness in the small print (just like VM).

carbon60 · 14-01-2012, 15:27

Quote:

Originally Posted by Sephiroth

Just so you know, I'm very pleased with my VM services (including Tivo). I'm going through a poor 50 meg performance patch at the moment, but I'll sit it out while they do the 100 meg infrastructure upgrades in the Reading area. I have BT Infinity too, so I'm never without fast internet. And I have to tell you, when my son does his gaming, I have to switch over to BT Infinity.

Has you ever let your son game on your BT Infinity connection? It would be good to compare the two.