Virgin Media to Double Broadband Speed

[marc2003]

as i'm connected through staverton and am still waiting for faster uploads, i was pleasantly surprised to see i'm due for the upgrade between april-july. hopefully it will be april when the faster uploads are due but i won't hold my breath.

[daleski75]

Looks like Northamptonshire is set for the upgrade from October 2012 to June 2013.

[BenMcr]

Originally Posted by Sirius

I can hear a Oh **** in the website design team

Technically it's correct in that everyone that site applies to will get their speed doubled.

Plus it does say at the bottom of the page:

100Mb customers will see price-cut instead of speed doubling.

Plus further into the site it says:

If you have our up to 100Mb connection, you've already got the fastest widely available broadband in the UK. So we'll be taking a bit off your monthly bill, instead. And as an extra thank you, we'll be boosting your speeds up to 120Mb. Your upgrades start this summer. We'll be in touch to let you know.

[Ignitionnet]

For those waiting on faster uploads still, and in the name of fairness to Virgin, it should be noted that parts of the upgrades to faster uploads in those areas requiring the overbuild means that they'll be near as damnit good to go for the speed doubling.

They're receiving the capacity upgrades as part of the upstream uplift project.

My own area I can probably now say is due for upload uplift by the first week of February with 100Mb release 2 weeks after that in mid-late February and the doubling during March and 1st week of April.

Subject to change, of course. I had to get that bit in.

[qasdfdsaq]

So while they know that not everyone is getting doubled speeds, they're still very clearly trying to convey the impression that they are.

---------- Post added at 12:56 ---------- Previous post was at 12:54 ----------

Originally Posted by Ignitionnet

My own area I can probably now say is due for upload uplift by the first week of February with 100Mb release 2 weeks after that in mid-late February and the doubling during March and 1st week of April.

Subject to change, of course. I had to get that bit in.

Interesting, VM's schedule in my area (yes, we both know how much that's worth) is claiming March for upstream, April/May for 100mb, and "October onwards" for the speed "doubling"...

[thenry]

well Bolt said it and if you want to have it out with him you'll have to catch him first

[qasdfdsaq]

Originally Posted by BenMcr

Technically it's correct in that everyone that site applies to will get their speed doubled.

Not really. "That site" applies to everyone. It's published on links from the VM homepage and isn't specific to any particular tariff or tier.

(The virginmedia.com homepage advertises increased speeds with a link to here which in turn links to "that site" to "Find out when" for all customers. On that page they also clearly bolded the line containing "doubling all our customers’ broadband speeds" before unbolding the bit about "actually, we're not")

It's like the whole Unlimited* and Up to <insert superfast broadband speed>Mb* business all over again.

* But not actually unlimited or for everyone or all the time

Except this is infinitely worse since when advertising Unlimited or Up to one naturally assumes it's not necessarily applicable to everyone and there's no claim as such. Yet here they're clearly advertising everyone*

*Not actually everyone

[Sirius]

Originally Posted by BenMcr

Technically it's correct in that everyone that site applies to will get their speed doubled.

Plus it does say at the bottom of the page:

100Mb customers will see price-cut instead of speed doubling.

Plus further into the site it says:

If you have our up to 100Mb connection, you've already got the fastest widely available broadband in the UK. So we'll be taking a bit off your monthly bill, instead. And as an extra thank you, we'll be boosting your speeds up to 120Mb. Your upgrades start this summer. We'll be in touch to let you know.

You still have to have a giggle at it

[AndyCalling]

I have tried this postcode checker on 4 different browsers (IE8, Webkit, Opera Mini, Opera Mobile) and on 2 different internet connections and it just refuses to work. Why a simple area list wasn't posted I've no idea. It really didn't need to be this hard.

Can someone who has the one browser that works with the checker check the SO31 area out for me please? Otherwise I'll just have to remain in the dark. Thanks Pals.

[qasdfdsaq]

Need a complete postscode, it won't accept just SO31.

P.S. It plays an HTML video available in MP4, OGM and WEBM. Not sure why yours won't play, adblock perhaps?

[nomadking]

Originally Posted by AndyCalling

I have tried this postcode checker on 4 different browsers (IE8, Webkit, Opera Mini, Opera Mobile) and on 2 different internet connections and it just refuses to work. Why a simple area list wasn't posted I've no idea. It really didn't need to be this hard.

Can someone who has the one browser that works with the checker check the SO31 area out for me please? Otherwise I'll just have to remain in the dark. Thanks Pals.

Looks like the postcode you entered is not in a Virgin Media fibre optic broadband area. No worries. If you're a Virgin Media customer getting broadband down your phone line, the good news is you're already getting the fasted speed we can give you.

That's using SO31 4NB and SO31 1ZT as examples.

[qasdfdsaq]

To be extra pedantic, over 40% of tariffs aren't actually getting their speeds doubled, some are more, some are less:

Broadband Size : S (up to 2Mb) Up to 5Mb Not doubling
Broadband Size : M (up to 10Mb) Up to 20Mb
Broadband Size : L (up to 10Mb) Up to 20Mb
Broadband Size : XL (up to 20Mb) Up to 60Mb Not doubling
Broadband Size : XL (up to 30Mb) Up to 60Mb
Broadband Size : XXL (up to 50Mb) Up to 100Mb
Broadband Size : 100 (up to 100Mb) Up to 120Mb Not doubling

So even the doubling everyone*

* Except 100mb

is still technically incorrect

(Also, I wonder what's happening to the poor folk on 512k or 1mb...)

[gba93]

Originally Posted by nomadking

That's using SO31 4NB and SO31 1ZT as examples.

Try leaving out the space i.e. SO314NB

[joglynne]

Originally Posted by AndyCalling

I have tried this postcode checker on 4 different browsers (IE8, Webkit, Opera Mini, Opera Mobile) and on 2 different internet connections and it just refuses to work. Why a simple area list wasn't posted I've no idea. It really didn't need to be this hard.

Can someone who has the one browser that works with the checker check the SO31 area out for me please? Otherwise I'll just have to remain in the dark. Thanks Pals.

I couldn't get it either until I cleared my cache, Told me my post code wasn't covered, maybe worth a try.

[Kushan]

Originally Posted by AndyCalling

Why a simple area list wasn't posted I've no idea. It really didn't need to be this hard.

Probably because the list wouldn't be that simple.