Superhub can we really write it off? - Page 11

Chrysalis · 27-12-2011, 15:54

Quote:

Originally Posted by Masque

This is coming from someone who should not have 2 modems on their account but went crying to the CEO's office and someone without a backbone allowed it to happen.

I tell it as it is not as you want to hear it and if you do not want read it put me on ignore.

Exactly how am I making a company look bad if I am telling the truth, do please read my signature below as well.

[img]Download Failed (1)[/img]

I dont put anyone on ignore.

I am not one of those "na na na I cant hear you" people.

As for me having 2 modems on my account, how is that relevant? at the time I was beta testing the superhub trying to get it improved as a product and as such was conveniant to have both registered (they not now however).

I do remember when VM were not doing any action on the superhub, no official threads etc. I posted on the head of CS's blog last year and then within 2 weeks a official thread was made on the VM forums which eventually led to modem mode and some other fixes.

Peter_ · 27-12-2011, 17:55

Quote:

Originally Posted by Chrysalis

Now the issue with masque is he is making his company look bad, I have never heard VM say officially the problems reported are irrelevant, thats just what masque has been saying.

I thought it would make you think, so do explain the above comment, how on earth do i make the company look bad by telling the truth?

Remember what my signature states as well.

Nopanic · 27-12-2011, 18:12

Quote:

Originally Posted by Sephiroth

I didn't see your "What now post".

Masque can defend himself. He dishes it out and argues where he sees fit. So do I.

As for bad mouthing the SH, I'm really badmouthing the handling of the saga by VM.

You say "It's almost fixed" - more than a year down the line with no alternative choice for users. The shame of that needs ramming down VM's throat so that they learn to be more open and find better ways of doing important things such as this.

For the record, my SH in modem mode is currently flawless.

You've not answered my question, what are you aiming for by making these posts ?

Warning people that the SH used to be crap ?

Sephiroth · 27-12-2011, 19:39

Looks like someone deleted a load of stuff includig my list of takeaways so far from the debate.

Nopanic · 27-12-2011, 19:51

I can still see it ..

**Hugh** · 27-12-2011, 19:58

Quote:

Originally Posted by Sephiroth

Looks like someone deleted a load of stuff includig my list of takeaways so far from the debate.

No posts have been deleted from this thread.

---------- Post added at 19:58 ---------- Previous post was at 19:57 ----------

Quote:

Originally Posted by Sephiroth

Hi RB2004

A fair amount of debate has passed through this thread. The VM guys rally round each other and some don't like the nitty-gritty stuff I'm saying about the underlying faults at VM that have jaded the SH's reputation.

I think that the takeaways so far from this debate in terms of the SH are as follows:

1/
R30 has made the SH into a decent cable modem. It isn't a piece of junk, therefore.

2/
The SH (albeit without a year's worth of hassle) is necessary to support foreseeable DOCSIS 3 deployments.

3/
There is still considerable division as to just how good/bad wireless is. On one hand people are reporting instability that goes away in modem mode; others are happy with SH wireless.

4/
VM's forum tech's advise people to switch to modem mode when some of the above mentioned troubles arise. They also say there there is an upcoming firmware release but are unable to say what it will fix.

5/
The SH does not live up to the superlatives that VM use to describe it on their web site. Slugging the SH to 145 Mbps wireless, though acceptable for Internet but awkward for LAN work, is a poor advert for its unbeatability.

6/
Eventually the SH will do what it's supposed to do although I have my own doubts that wireless will ever be "unbeatable" - the SH may just get you going.

7/
There is no doubt that the customer base would like to have an effective single gateway and VM recognises that much at least. Modem Mode recognises customers who want their own LAN kit.

So everything RB2004 has said as a starter for this debate has made sense. I hope that the vote attracts a lot more people so that its result can be regarded as statistically significant.

Did you mean this post?

Sephiroth · 27-12-2011, 20:12

Yeah - thanks I can see it all now. Dunno what the aberration was.

Cheers

Nopanic · 27-12-2011, 22:13

Well if the plan was to confuse me .. it worked.. I give up.

ShadowTD · 29-12-2011, 10:14

Just to say that since R30 I was pretty happy with the SH, but in the last week I've had 3 resets to factory settings. Now changing the password and SSID is one thing, but going through and setting up all of my reserved IP addresses and the like is a PITA so its now in modem mode with my old Netgear 854 doing the business. Looking at the community forums VM seem to be saying that they can't replicate the factory resets, so I'm not holding out a lot of hope.

Sirius · 29-12-2011, 10:52

Quote:

Originally Posted by Shadow TD

Just to say that since R30 I was pretty happy with the SH, but in the last week I've had 3 resets to factory settings. Now changing the password and SSID is one thing, but going through and setting up all of my reserved IP addresses and the like is a PITA so its now in modem mode with my old Netgear 854 doing the business. Looking at the community forums VM seem to be saying that they can't replicate the factory resets, so I'm not holding out a lot of hope.

Funny because my Shub has started being a pain in the arse and what you have been experiencing is similar to what has been happening to me. such that i am now on a Clearos router with the shub in modem mode. Funny that since its now in modem mode there has been no resets what so ever. I can say with some relief that it will not be going back into router modem again

kwikbreaks · 29-12-2011, 11:23

Quote:

Originally Posted by Chrysalis

I dont put anyone on ignore.

Can I suggest that you give it a try - I've found that it makes this a far less frustrating place. Just put the posters who annoy you in it and forget that they exist.

**Hugh** · 29-12-2011, 12:27

Who said that?

Sirius · 29-12-2011, 12:36

Quote:

Originally Posted by Hugh

Who said that?

Said what

kwikbreaks · 29-12-2011, 13:17

Quote:

Originally Posted by Hugh

Who said that?

Unfortunately it doesn't work like that. You can see that the ignored poster did in fact post but it does at least spare the tedium of reading it.

Peter_ · 29-12-2011, 13:23

Quote:

Originally Posted by Sirius

Said what

It is a good way to hide from true statements about the Superhub though as they are easily ignored.