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SuperHub becomes standard kit
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Old 19-12-2011, 19:52   #16
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Re: SuperHub becomes standard kit

Next virgin should abolish Tech installs for 50Meg and 100meg for folk already with a superhub
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Old 19-12-2011, 20:16   #17
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Re: SuperHub becomes standard kit

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Originally Posted by Chrysalis View Post
make sense, this raises a couple of questions tho.

will docsis1 configs be made for the superhub if bottom tier customers are getting it, if not will all new customers on the superhub on the bottom tier be put on docsis3.
If you are on a 10Mb or 20Mb tier and you are given a Superhub it automatically tunes to the relevant Cisco 10/12 or Motorola CMTS they do not tune to the VXR7200 CMTS's which now seem to be getting replaced as we see fewer of them.
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Old 20-12-2011, 00:01   #18
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Re: SuperHub becomes standard kit

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Originally Posted by jb66 View Post
Next virgin should abolish Tech installs for 50Meg and 100meg for folk already with a superhub
How would the config file know where to go without an engineer pointing the way?
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Old 20-12-2011, 00:36   #19
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Re: SuperHub becomes standard kit

MAC address?
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Old 20-12-2011, 05:30   #20
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Re: SuperHub becomes standard kit

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Originally Posted by Daveoc64 View Post
How would the config file know where to go without an engineer pointing the way?
You speed can be changed by Customer Services simply by putting the correct code on your account and sending a provisioning signal to your modem, takes literally seconds and a reboot.
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Old 20-12-2011, 08:02   #21
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Re: SuperHub becomes standard kit

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Originally Posted by djfunkdup View Post
if we followed your way of thinking then cars would still have stone wheels
Correction. Cars never had stone wheels, not even the Lada.
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Old 20-12-2011, 08:19   #22
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Re: SuperHub becomes standard kit



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Old 20-12-2011, 10:00   #23
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Re: SuperHub becomes standard kit

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Brilliant.
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Old 20-12-2011, 10:47   #24
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Red face Re: SuperHub becomes standard kit

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Originally Posted by roughbeast View Post
Correction. Cars never had stone wheels, not even the Lada.

lol thanks for pointing that out i really was hoping i would have got away with that one
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Old 20-12-2011, 12:55   #25
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Re: SuperHub becomes standard kit

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Originally Posted by Daveoc64 View Post
How would the config file know where to go without an engineer pointing the way?

The same as when they posted Superhubs out for the 20 > 30Mbps upgrade perhbaps.
Via the phone activation, they already have the MAC on file
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Old 20-12-2011, 14:00   #26
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Re: SuperHub becomes standard kit

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Originally Posted by Jameseh View Post
Does this mean the 20MB>30MB upgrade charge of £30 is now scrapped?
Any news on this yet ?
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Old 20-12-2011, 14:03   #27
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Re: SuperHub becomes standard kit

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Originally Posted by gba93 View Post
Any news on this yet ?
There is no change to the fees
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Old 20-12-2011, 15:02   #28
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Re: SuperHub becomes standard kit

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Originally Posted by BenMcr View Post
There is no change to the fees
Thanks for the quick response
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Old 20-12-2011, 15:40   #29
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Re: SuperHub becomes standard kit

Bad news,
I've had the superhub and it's rubbish. Wireless performance/signal and reliability is horrible compared to the standard VMDG280 kit.

Cue a lot more complaints about it.
A lot more effort + £££ has to go on the internals if VM ever release a premium SuperDooperHub in the future rather than the design.
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Old 20-12-2011, 15:44   #30
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Re: SuperHub becomes standard kit

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Originally Posted by BEE84 View Post
Bad news,
I've had the superhub and it's rubbish. Wireless performance/signal and reliability is horrible compared to the standard VMDG280 kit.

Cue a lot more complaints about it.
A lot more effort + £££ has to go on the internals if VM ever release a premium SuperDooperHub in the future rather than the design.
The superhub is fine and works well..if you need/want better wireless performance then put it in modem only mode and use your own router
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