TiVo General TiVo Discussion Part 2 - Page 433

HD Boy · 15-12-2011, 16:05

Quote:

Originally Posted by denphone

It will not come this year as we are only one and a half weeks to Christmas day so be patient and it will come in its own due time.

It could come after christmas and before the new year

For example the 29th of December.

You are probably right.

Digital Fanatic · 15-12-2011, 16:17

Quote:

Hi there

Apologies about the delay in replying to this thread. We have been awaiting some information rearding an upgrade that has been done. As of today we should start seeing a reduction in the problems with BBC I Player.

Can we ask that you do a few tests in the next 24 hours and ask anyone who has not done so in the last 48 hours to do a reboot on their boxes and try the application again.

Please let us know if your still getting problems and we can check individual accounts.

Can you also please start your own individual posts so we can keep a track on each persons query.

Once again we apologise for the delay and thank you for your patience with us in this matter.

Thanks

Claire

--------------------------------------------------------------------------------
Claire D
Help & Support Forum Team

http://community.virginmedia.com/t5/...884935/page/14

paultrademark · 15-12-2011, 17:15

Thats good news that they have acknowledged it and replied with a solution (yet to test it, will do tonight)

HD Boy · 15-12-2011, 17:23

Quote:

Originally Posted by HD Boy

For some reason the old youtube app has now got a new logo.

I think that is so you know that it's the Old youtube app ?

Does anyone know why Virgin Media have done this ?

Digital Fanatic · 15-12-2011, 17:29

Quote:

Originally Posted by HD Boy

Does anyone know why Virgin Media have done this ?

I'm guessing so you can see the difference between the leanback version and the old one?

HD Boy · 15-12-2011, 17:30

Quote:

Originally Posted by Digital Fanatic

I'm guessing so you can see the difference between the leanback version and the old one?

That is what i think but i am not entirely sure.

BenMcr · 15-12-2011, 17:31

That's exactly why they've done it

Lew · 15-12-2011, 17:33

Quote:

Originally Posted by Perfect Choice

Just go over the VM Support forum and catch the thread on those returning Tivo's

I'm pretty sure that if you go to any support forum you'll get a skewed view as most of the people posting will be the ones with problems. You can't use a support forum as a basis of the quality of a product.

HD Boy · 15-12-2011, 17:36

Quote:

Originally Posted by Lew

I'm pretty sure that if you go to any support forum you'll get a skewed view as most of the people posting will be the ones with problems. You can't use a support forum as a basis of the quality of a product.

I completely agree.

---------- Post added at 16:36 ---------- Previous post was at 16:34 ----------

Quote:

Originally Posted by BenMcr

That's exactly why they've done it

Thanks Ben for clarifying that.

Digital Fanatic · 15-12-2011, 17:36

Quote:

Originally Posted by Lew

I'm pretty sure that if you go to any support forum you'll get a skewed view as most of the people posting will be the ones with problems. You can't use a support forum as a basis of the quality of a product.

Indeed, it's like working in a faults call centre and saying all you ever deal with is faults, so the product must be faulty.

Perfect Choice · 15-12-2011, 17:37

Quote:

Originally Posted by Lew

I'm pretty sure that if you go to any support forum you'll get a skewed view as most of the people posting will be the ones with problems. You can't use a support forum as a basis of the quality of a product.

No I can make my own mind up as I have Tivo, but Tivo is a service not just a box and if I had the reboot issues and features like iPlayer hardly not working then I can understand why some people are demanding Tivo is taken away.

Overall I can put up with Tivo's shortfalls as benefits outweigh negatives.

HD Boy · 15-12-2011, 18:40

Does anyone know how the red button will work on BBC channels when the BBCi App is added ?

because at the moment it goes staright to BBC iplayer app that will have to be changed.

When you press the red button when the BBCi App is added when will there be some sort of menu so you can choose which app you want to go into ?

denphone · 15-12-2011, 18:43

Quote:

Originally Posted by HD Boy

Does anyone know how the red button will work on BBC channels when the BBCi App is added ? because at the moment it goes staright to BBC iplayer app at the moment that will have to changed.

l am sure when it comes it will be explained fully to us by the lovely Virgin boys in a clear and concise way.

Digital Fanatic · 15-12-2011, 18:46

Quote:

Originally Posted by HD Boy

Does anyone know how the red button will work on BBC channels when the BBCi App is added ?

because at the moment it goes staright to BBC iplayer app that will have to be changed.

When you press the red button when the BBCi App is added when will there be some sort of menu so you can choose which app you want to go into ?

I would have thought so.

HD Boy · 15-12-2011, 18:51

Quote:

Originally Posted by Digital Fanatic

I would have thought so.

Thanks DF.

Am i right in saying the BBCi App will include Digital Text , Live streams and it will actually be better than the current BBC red button on the Virgin Media legacy boxes ?