30M Newcastle Problems

Bonglet · 05-12-2011, 22:53

Hi guys have barely been able to connect here have to keep trying to refresh page till it loads

.

Anyone know if anything happening in ne5 newcastle past 4 days have been poor superhub reseting and slowish loading, but tonight cannot do anything like being back on dialup with packet loss

Tracing route to www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:

1 10 ms 10 ms 7 ms cpc2-benw10-2-0gw.gate.cable.virginmedia.com [77.103.60.1]
2 * * * Request timed out.
3 * 11 ms * gate-geam-1a-tenge71.network.virginmedia.net [62.30.245.33]
4 8 ms * 8 ms gate-core-1a-ae0-0.network.virginmedia.net [80.0.144.81]
5 30 ms 11 ms 12 ms leed-bb-1a-as4-0.network.virginmedia.net [213.105.175.165]
6 36 ms 15 ms * popl-bb-1b-as1-0.network.virginmedia.net [62.253.185.238]
7 * 18 ms * winn-bb-1a-as1-0.network.virginmedia.net [212.43.162.193]
8 17 ms * 18 ms win-dc-a-v900.network.virginmedia.net [62.253.188.162]
9 22 ms 19 ms 20 ms git-dmz4-css-4bvip07.network.virginmedia.net [2
12.250.162.12]

Trace complete.

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 315000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 139 55616000 Kbits/sec 315000000 Hz 7.8 dBmV 40.5 dB Hybrid
Locked QAM256 137 55616000 Kbits/sec 299000000 Hz 7.7 dBmV 41.9 dB Hybrid
Locked QAM256 138 55616000 Kbits/sec 307000000 Hz 7.8 dBmV 41.6 dB Hybrid
Locked QAM256 140 55616000 Kbits/sec 323000000 Hz 7.7 dBmV 41.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 2 20480 Kbits/sec 35800000 Hz 31.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 10331
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 10585
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

Hope someone can give some help or info thanks.
Will try and get back on to check for repies

.

ccarmock · 05-12-2011, 23:49

Have had very similar - New Malden area - on the 10 Mb/s business / fixed IP package and found the same - pages would time out or fail to load, but after a few refreshes they woudl work. When I did a speedtest I was getting close to 10 Mb/s sometimes and other times around 2 Mb/s Even when speedtests worked OK I'd still get the problem.

Seems Ok tonight but was bad at the weekend.

Bonglet · 06-12-2011, 00:52

Still like this now, guess i have to phone hopeless support in bombay and at least register a fault.

Tracing route to www.virginmedia.com [212.250.162.12]
over a maximum of 30 hops:

1 8 ms 7 ms 7 ms cpc2-benw10-2-0-gw.gate.cable.virginmedia.com [7
7.103.60.1]
2 * 7 ms 7 ms benw-geam-1a-ge113.network.virginmedia.net [80.0
.145.73]
3 * * 12 ms gate-geam-1a-tenge71.network.virginmedia.net [62
.30.245.33]
4 * * 7 ms gate-core-1a-ae0-0.network.virginmedia.net [80.0
.144.81]
5 11 ms * 9 ms leed-bb-1a-as4-0.network.virginmedia.net [213.10
5.175.165]
6 16 ms * 18 ms popl-bb-1b-as1-0.network.virginmedia.net [62.253
.185.238]
7 * * * Request timed out.
8 * * 19 ms win-dc-a-v900.network.virginmedia.net [62.253.18
8.162]
9 22 ms 19 ms 19 ms git-dmz4-css-4b-vip07.network.virginmedia.net [2
12.250.162.12]

Trace complete.

Phoibos99 · 06-12-2011, 03:15

Also in The NE5 Area And Been Having Problems Since 19:12 05/12/2011
I Try Rebooting Modem And Just Get Flashing Ready Light Then After 5-10 Minutes It Connects But All Speedtests I Do Fail Sometimes Page Wont Load
Dont Have The Superhub And I Am On 50 Mbit