TiVo My Tv channels are down

albertsteptoe · 02-12-2011, 01:15

Hello can someone from Virgin tell me if theres a fault in my area with tv service as every channel is saying Lost Picture please wait a moment or try changing channel, i tried to check my status of service in my area but cant log into Virgins site at moment, im in Camberwell SE5 7PQ London area.

zekeisaszekedoes · 02-12-2011, 01:25

...and The IT Crowd says:

"Have you tried turning it off and on again?"

albertsteptoe · 02-12-2011, 09:14

Quote:

Originally Posted by zekeisaszekedoes

...and The IT Crowd says:

"Have you tried turning it off and on again?"

Did that after i posted on here & it seems ok now

,thanks for reply. spoke to soon

Service Disruption

a loss of channels on your Virgin Media TV service

Reported on: Wed 30 Nov 2011, 04:31 PM
Estimated fix time: Sun 11 Dec 2011, 12:00 PM
Fault reference: F001817618

spiderplant · 02-12-2011, 09:38

Quote:

Originally Posted by albertsteptoe

Fault reference: F001817618

Definitely not that one. That was a national loss of BBC HD on Wednesday which was quickly resolved.

I can't see anything relevant listed for your postcode.

albertsteptoe · 02-12-2011, 17:26

Quote:

Originally Posted by spiderplant

Definitely not that one. That was a national loss of BBC HD on Wednesday which was quickly resolved.

I can't see anything relevant listed for your postcode.

Thats what came up when i checked service status for my area on Virgins status page, but everything seems fine now, touch wood.