Virgin aims to tickle loyal customers.
17-11-2011, 03:54
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#76
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Inactive
Join Date: Jun 2009
Services: Services:
200 Mbit Gamer on Hub 3,
3x Arris V6 Boxes,
CISCO V HD,
VIP Package
Posts: 689
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Re: Virgin aims to tickle loyal customers.
lol, its all a load of rubbish...
Im on 100Mbit, have a TiVo box, 2x V+ boxes, 1 VHD box.. all Sky Premium HD activated... got almost every telephone addon going.. eg 3 way calling, block witheld numbers, caller display, talk international, talk mobile...top telephone tier.. top tv tier etc.
and the best tickle VM could manage is,
Talk 08 Plan for free, make 250 minutes worth of 0845 and 0870 calls free every month...
This plan isnt even listed on their website as existing!!
and whats even funnier... I claimed this tickle through their website, http://tickle.virginmedia.com/
about a week ago, and they are only just emailing me today offering it.. lol despite having already claimed it
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17-11-2011, 11:08
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#77
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin aims to tickle loyal customers.
Quote:
Originally Posted by RB2004
and whats even funnier... I claimed this tickle through their website, http://tickle.virginmedia.com/
about a week ago, and they are only just emailing me today offering it.. lol despite having already claimed it |
Don't see any issue with that.
Only way you could have got the 'tickle' before the e-mail is if you logged onto the website because you knew about it from here.
The emails they are sending out will be going out in prepared mailshots, independent on whether you've actually already claimed it or not
Most customers won't know of the Tickle site until they get the email
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17-11-2011, 12:04
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#78
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Inactive
Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: Virgin aims to tickle loyal customers.
I shall wait for an email if I have been selected for a Tickle. I see they are doing this for mobile customers as well. All our communication and entertainment is with VM so hopefully this should stand us in good stead for something!
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17-11-2011, 13:11
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#79
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common as muck
Join Date: Apr 2009
Location: Dirty Old Town
Posts: 3,552
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Re: Virgin aims to tickle loyal customers.
I got tickled by email the other day... offered me the 250 minutes free 0800 / 0870.
I already have a simlar type of package on my mobile.
Quote:
It’s not every day you get a great big tickle. But we think you deserve one.
You see Virgin Media tickles aren’t ordinary tickles, they’re nice things we only give to people we know and like - our customers. Things to make you smile. And the great thing is, there’s no catch. It’s totally free.
The Virgin Media Team
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The way I read that, is if you don't get tickeled, then they don't like you. 
__________________
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17-11-2011, 17:22
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#80
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 77
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,868
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Re: Virgin aims to tickle loyal customers.
 VM don't like me. I want to be loved!
.............. ............... Maybe they are saving the best till last. 
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"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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17-11-2011, 20:09
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#81
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 69
Services: Premiere Collection
Posts: 44,079
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Re: Virgin aims to tickle loyal customers.
We love you, jo....
xxxx
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18-11-2011, 20:17
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#82
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Virgin aims to tickle loyal customers.
Hey guys,
Got an e-mail saying I have the HD tickle, yet I can only view a few HD channels such as BBC, C4, and C6. That's it, really.
Any ideas?
I've rebooted my STB several times, and yes, HDMi is plugged in and set up correctly.
Thanks
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18-11-2011, 22:25
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#83
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin aims to tickle loyal customers.
What TV package are you on?
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18-11-2011, 23:00
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#84
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Virgin aims to tickle loyal customers.
Large.
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19-11-2011, 10:41
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#85
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cf.mega poster
Join Date: Jun 2003
Posts: 9,026
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Re: Virgin aims to tickle loyal customers.
There are 6 HD channels in the L package, so you've got what you should have.
BBC1 HD
BBC HD
ITV1/STV/UTV HD
4 HD
5 HD
Film4 HD
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19-11-2011, 13:25
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#86
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Inactive
Join Date: Sep 2010
Posts: 260
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Re: Virgin aims to tickle loyal customers.
That sucks 
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28-11-2011, 10:33
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#87
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Inactive
Join Date: Jul 2008
Location: Nottingham
Services: VVIP500
Posts: 437
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Re: Virgin aims to tickle loyal customers.
So last night I turn on the V+ box I have upstairs and it takes a while before it pops up saying I have been tickled and they have given me Sky Premium HD on my other boxes for free.
Erm....Issue is I am VIP50 so had that anyway!
So now I'm guessing you only get tickled once so a bit cheesed off if that is the case and they think they have tickled me with something I already have.
As it's essentially a freebie I guess there's no one I can actually complain to?
Complain is not the right word really just wanting to be tickled with something I don't already have that's all. Caller ID, free change from V+ to Tivo, I don't know whatever just something I don't already have.
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28-11-2011, 12:12
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#88
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Inactive
Join Date: Jul 2003
Location: north west
Posts: 817
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Re: Virgin aims to tickle loyal customers.
I`m on vip 50 as well digital and I seem to have the sky premium channels on both the box downstairs and the one upstairs.
edit. My post above doesnt seem to make much sense now but there was another post above mine which has now gone, from digitalfanatic saying the vip 50 should only have sky premium on 1 box
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28-11-2011, 12:32
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#89
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Inactive
Join Date: Jul 2008
Location: Nottingham
Services: VVIP500
Posts: 437
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Re: Virgin aims to tickle loyal customers.
Yep I have an email saying Digital Fanatic had replied with the following due to subscribing to the thread.
Quote:
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VIP50 only entitled you to one box with free/inclusive Sky Premium HD. How many boxes have you got?
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Maybe he realised he was wrong since Virgin pulled the multiroom charge on this once Sky also did the same thing. I think it was from October 1st but not 100%
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28-11-2011, 12:33
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#90
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Inactive
Join Date: Jan 2011
Location: Crawley
Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre
Posts: 632
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Re: Virgin aims to tickle loyal customers.
The Sky Premium HD channels are now per account so if you have VIP50 it should be on any HD activated you boxes you have anyway. Or if you aren't on VIP50 and are paying to have them separately it is for the whole account as well, not per box.
Seems like your tickle wasn't all that ticklish!
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