Superhub R30 - Superhub R29 is no more.... - Page 31

thenry · 29-09-2011, 20:34

post it on the community, staff members will take a look and explain.

**Hugh** · 30-09-2011, 07:59

Some posts have been removed, due to them being solely argumentative/bordering on abusive.

Repetition of this behaviour will lead to infractions

Welshchris · 01-10-2011, 14:16

is there any news to when the new hub will be put into circulation and will all areas be given the second supply or just some?.

thenry · 01-10-2011, 14:38

VM wont release that information, it'll just cause unnecessary problems. The only way you'll know its being supplied to customers is when customers state they have this, that or the other plus you wont get a choice. Its been stated within this thread already.

What VM need to do is improve the firmware with real intent making the SuperHub function to the best of its ability.

Peter_ · 01-10-2011, 15:30

Quote:

Originally Posted by Welshchris

is there any news to when the new hub will be put into circulation and will all areas be given the second supply or just some?.

It will be available to all areas but you will not be given an option to swap as it is classed as the same device and will be listed as such on the warehouse shelves so you will get whatever the orderpicker takes off the shelf.

Sirius · 01-10-2011, 15:36

Quote:

Originally Posted by Masque

It will be available to all areas but you will not be given an option to swap as it is classed as the same device and will be listed as such on the warehouse shelves so you will get whatever the orderpicker takes off the shelf.

Some will still jump up and down like a big kid shouting i want i want i want

Peter_ · 01-10-2011, 15:48

Quote:

Originally Posted by Sirius

Some will still jump up and down like a big kid shouting i want i want i want

I hope they do and that they get told to accept the one they already have and if one gets sent out i also hope it is the same version they already have.

I rather doubt the CEO's office will be able to help either as they will be charged extra by the warehouse to send out a specific device which would make it a pointless exercise.

kwikbreaks · 01-10-2011, 16:40

So it seems in the case of VM the customer is not always right....

If the devices are known to perform differently or offer different features then I reckon a lot of the inferior ones will be failing left right and centre. See my eBay shop for 24v PSUs folks

qasdfdsaq · 01-10-2011, 17:28

Lol. You should maybe supply them with prepaid SAEs so your customers don't get caught with them at their house when the engineer comes!

KenK · 02-10-2011, 22:58

Quote:

Originally Posted by thenry

What VM need to do is improve the firmware with real intent making the SuperHub function to the best of its ability.

I have a sad feeling that they already have done that ...

HuaweiHank · 03-10-2011, 00:32

Quote:

Originally Posted by Masque

It will be available to all areas but you will not be given an option to swap as it is classed as the same device and will be listed as such on the warehouse shelves so you will get whatever the orderpicker takes off the shelf.

You have said this same nonsense, or similar many times. It is getting boring to hear the actual situation misrepresented!

Can we just dismiss the nonsense that the warehouse shelves are randomly filled with similar, but as confirmed by this thread not the same products, that warehouse operatives can randomly wander along and pick.

It does not work that way in any warehouse, let alone the Virginmedia BRS, and certainly not in any K&N warehouse.

The Netgear 480 and the Huawei 485 will have different SKUs / part numbers. They will arrive at different times and will be staged as discrete batches.

It may well be that Wednesday = 480s, and Friday = 485s, but the batching and storage in the warehouse will be discrete.

So if the CEO office requests a 485 as the superior device there is no picking overhead, so no additional cost.

If you don't understand warehouse logistics, and believe me you don't Masque, then don't misrepresent Virginmedia!

---------- Post added at 23:32 ---------- Previous post was at 23:25 ----------

Quote:

Originally Posted by Hugh

Some posts have been removed, due to them being solely argumentative/bordering on abusive.

Repetition of this behaviour will lead to infractions

Surely the removed posts that were "solely argumentative/bordering on abusive" were the infractions, and any repetition of those will lead to some form of penalty?

Peter_ · 03-10-2011, 06:43

Quote:

Originally Posted by HuaweiHank

You have said this same nonsense, or similar many times. It is getting boring to hear the actual situation misrepresented!

If you don't understand warehouse logistics, and believe me you don't Masque, then don't misrepresent Virginmedia!

You do know that you are talking rubbish and that the will be no getting one Superhub over the other the same as when we supplied both the Cisco EPC2100 and Ambit 256 alongside each other.

I have worked in Logistics unlike yourself so do not try and quote about a job you have no idea about.

jb66 · 03-10-2011, 08:18

When there was a SA v+ or a Samsung v+ I couldn't choose, I got given whatever pallet was oldest

**Hugh** · 03-10-2011, 10:14

Quote:

Originally Posted by HuaweiHank

snippety snip snip...

Surely the removed posts that were "solely argumentative/bordering on abusive" were the infractions, and any repetition of those will lead to some form of penalty?

Thank you for your grammatical feedback - valued, as always....

I should have said "will lead to the infractions system being invoked" - the removed posts weren't infractions, repeating them would have been....

I hope you find this link useful - Cable Forum's Acceptable Use Policy

deuse · 03-10-2011, 13:39

Quote:

Originally Posted by Masque

You do know that you are talking rubbish and that the will be no getting one Superhub over the other the same as when we supplied both the Cisco EPC2100 and Ambit 256 alongside each other.

I have worked in Logistics unlike yourself so do not try and quote about a job you have no idea about.

I got a samsung(V2) V+ box to replace a older V+ box and I will be getting the new VMDG485 when they come out.

All I did was ask

I am on my 3rd SH with R30..this firmware mistake must be costing VM a bomb.

EDIT=I forgot to say that I got a self install kit(with all the extras) when I got my first SH..because I asked for it