Superhub : R30 - Superhub R29 is no more....

[Stephen]

You say large numbers, do you actually know the figures?

Thought not. Even if there were 'large numbers' Say there were 5,000 complaints its not really that large a number if there were 60,000 SHs in service. (not actual figues, just an example)

[qasdfdsaq]

Originally Posted by Hugh

Why do people insist on "one size fits all" on this topic - we usually have two laptops, two tablets, three smartphones, and a Wii attached via wifi on the VM router (as well as two devices attached via cat5), and have not experienced wifi drop-outs.

Because contrary to our wishes, VM insists the Superhub is a "one size fits all" proposition and forces everyone to use one whether they want it or not.

I think this one's been beaten to death and then some now. Some people have problems with the Superhub, some people don't. Not a single one of us has real numbers or "the whole picture".

Far as I'm concerned VM's own expectation that the majority of superhubs will spontaneously reboot themselves within a month is an admission of guilt, and frankly they'd have more accurate information on how often they reboot than any individual user.

[deuse]

Originally Posted by Stephen

You say large numbers, do you actually know the figures?

Thought not. Even if there were 'large numbers' Say there were 5,000 complaints its not really that large a number if there were 60,000 SHs in service. (not actual figues, just an example)

Depends on how you look at it.
Lets say a small part of the network went down and it affected 2000 peoeple.
How many of the 2000 peoeple would be computer savvy(insert number)
and how many of them would know about networking.

Out of 2000 people I think you would find about 10 would know what they was doing and what needs to be done.

I just got a new SH after the R30 update made the wireless worse and it's just the same Please VM get some Cisco hardware.

[jb66]

Had an install this morning, couldn't get wifi speed above 22meg with n dongle next to the hub

[vmfriend]

Perhaps it was a limitation of the device that was connecting to the SH.

[Sephiroth]

Originally Posted by Stephen

You say large numbers, do you actually know the figures?

Thought not. Even if there were 'large numbers' Say there were 5,000 complaints its not really that large a number if there were 60,000 SHs in service. (not actual figues, just an example)

Nearly a year of this wretched device with its at last admitted memory leaks and other serious flaws will have given more people problems than have come forward to say so.

The SH was a wretched device by any standards - and it was forced on people on a one size fits all basis. Anyone denying that needs their head examining.

VM's vanity is to blame for all this. Instead of taking a Vanilla Docsis 3 device or offering one or two as a paid for alternative, they had to rebrand this piece of rubbish all nice and shiny, without a spec sheet, without a proper user guide and without the ability to fix the demn thing despite its vast user base and nearly a year in which to do it.

So you high and mighty mods & admins - come off it and get real.

[big_dirk]

Hi all, is there some sort of way of using the SuberHub as a modem, while at the same time somehow using it as a 1Gb switch too?

[Sephiroth]

Hi big_dirk

If you put your router into the SH's DMZ without putting the the SH into modem mode, it will do whar you want.

It can't be in modem mode and act as a switch at the same time. In fact the only functional difference between a router and a switch in this context is that the router serves up a different IP address at each port.

I think this is a highly valid use of the R30 SH.

[big_dirk]

Thanks Sepiroth, I assume that for stable wireless I would just leave that to my router then the SH is essentially acting as my WAN uplink only and a switch for any Gbit devices I would like to use it with. Essentially my Netgear WNR2000v3 router then becomes a Wireless Access Point and 100Mb switch with the SuperHub controlling DHCP across both devices? Have I got this right?

[caph]

I read this thread earlier this evening and thought I'd reboot my SH to see if it went up from 26 to 30. What a nightmare.

I rebooted, it upgraded. That's the good part. Now for the bad part. It wouldn't get a WAN IP and the wireless N connection just kept dropping then connecting then dropping every second or so. Reset it, same thing.

I've had to reset to factory, then try and restore a backup but guess what, they've knackered the restore option. I finally figured out that it doesn't like the path (which I've restored from before) and it was happy restoring from the root of C. What is with this new fakepath pathname anyway?

I've finally got it connected to the internet again and my wifi is now stable but my speeds which are always more or less spot on 50/5 are now 17/4.5 and that's hard wired!!!

I really give up on Virgin. They took all this time testing and testing, and I don't think they could have made the upgrade any worse of an experience for me.

I'm not even going to bother ringing in. I'm too tired (or should that be sick and tired).

Anyone else had a nightmare of an upgrade? And more importantly, has anyone else suffered a >50% reduction in speed and is it temporary or fixable by me?

[Sephiroth]

Originally Posted by big_dirk

Thanks Sepiroth, I assume that for stable wireless I would just leave that to my router then the SH is essentially acting as my WAN uplink only and a switch for any Gbit devices I would like to use it with. Essentially my Netgear WNR2000v3 router then becomes a Wireless Access Point and 100Mb switch with the SuperHub controlling DHCP across both devices? Have I got this right?

In essence, yes. But the SH is acting as a router, not a switch.

[big_dirk]

yes good point I meant to write router there not switch. I'm on 20Mb, tempted to sign up to 50Mb and cancel thus getting downgraded to 30Mb on DOCSIS3 and keep the SH. however I've heard DOCSIS3 is more unreliable than DOCSIS2, what do you think?

[Sephiroth]

DOCSIS 3 is fine. Whether or not you get a good service depends on where you are (in terms of VM's infrastructure quality and problem record), and whether your area is heavily populated.

Originally Posted by Sephiroth

Nearly a year of this wretched device with its at last admitted memory leaks and other serious flaws will have given more people problems than have come forward to say so.

The SH was a wretched device by any standards - and it was forced on people on a one size fits all basis. Anyone denying that needs their head examining.

VM's vanity is to blame for all this. Instead of taking a Vanilla Docsis 3 device or offering one or two as a paid for alternative, they had to rebrand this piece of rubbish all nice and shiny, without a spec sheet, without a proper user guide and without the ability to fix the demn thing despite its vast user base and nearly a year in which to do it.

So you high and mighty mods & admins - come off it and get real.

High on vitriol and polemic - low on factual data.....

[Sephiroth]

Originally Posted by Hugh

High on vitriol and polemic - low on factual data.....

Originally Posted by Sephiroth

Nearly a year of this wretched device with its at last admitted memory leaks and other serious flaws will have given more people problems than have come forward to say so.
FACT.

The SH was a wretched device by any standards (OPINION) - and it was forced on people on a one size fits all basis. FACT. Anyone denying that needs their head examining. OPINION.

VM's vanity is to blame for all this. OPINION. Instead of taking a Vanilla Docsis 3 device or offering one or two as a paid for alternative (OPINION), they had to rebrand this piece of rubbish (well shared OPINION) all nice and shiny, without a spec sheet, without a proper user guide and without the ability to fix the demn thing despite its vast user base and nearly a year in which to do it. FACT.