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Old 17-09-2011, 13:13   #1
Robertus
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Just Upgraded
I've just upgraded both of our V+ boxes to TiVo 500 boxes...presuming this was a nobrainer - especially as it has cost us nothing?
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Old 17-09-2011, 14:25   #2
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Re: Just Upgraded
So long as you dont use the red button which is coming soon
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Old 17-09-2011, 15:41   #3
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Re: Just Upgraded
Quote:
Originally Posted by Robertus View Post
I've just upgraded both of our V+ boxes to TiVo 500 boxes...presuming this was a nobrainer - especially as it has cost us nothing?
Cost you nothing? Had to agree to pay x2 £49.95 for mine! - How did you manage it?
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Old 17-09-2011, 15:49   #4
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Re: Just Upgraded
We're on VIP100 and I just asked for them.

We had a leaflet through advertising free installs etc.
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Old 17-09-2011, 15:54   #5
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Re: Just Upgraded
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Originally Posted by Robertus View Post
We're on VIP100 and I just asked for them.

We had a leaflet through advertising free installs etc.
Ah! fair play
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Old 17-09-2011, 19:30   #6
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Re: Just Upgraded
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Originally Posted by Robertus View Post
We're on VIP100 and I just asked for them.

We had a leaflet through advertising free installs etc.
Have you had your first bill since upgrading yet?

The TiVo activation charge and installation charge are different things!
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Old 17-09-2011, 19:32   #7
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Re: Just Upgraded
I asked "So this upgrade will cost me nothing" and the answer was "yes"
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Old 17-09-2011, 19:34   #8
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Re: Just Upgraded
Well you better start getting ready to discuss dropping the almost £100 charge which will be on your next bill!
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Old 17-09-2011, 19:35   #9
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Re: Just Upgraded
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Originally Posted by Robertus View Post
I asked "So this upgrade will cost me nothing" and the answer was "yes"
The TiVo activation charge is £49.95 for each 500GB Tivo. x2 500GB tivo boxes will cost you in total £ 99.90
http://shop.virginmedia.com/existing...ox-prices.html
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Old 17-09-2011, 19:56   #10
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Re: Just Upgraded
You're missing my point. I asked repeated times "So there will be nice charges to upgrade to these new boxes, whether monthy or one off" and I was told "no".
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Old 17-09-2011, 21:14   #11
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Re: Just Upgraded
As RobboEdin has said It will be on your next bill
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Old 17-09-2011, 22:01   #12
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Re: Just Upgraded
Robertus, to allay any doubts you may have, it may be best checking your bill on-line - it should show if any activation charges have been put on.

If they have, I would suggest ringing VM to clarify matters.
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Old 18-09-2011, 12:16   #13
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Re: Just Upgraded
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Originally Posted by arcimedes View Post
So long as you dont use the red button which is coming soon
I assume there is some kind of problem with this then that i don't know about??
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Old 18-09-2011, 12:31   #14
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Re: Just Upgraded
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Originally Posted by philwhite100 View Post
I assume there is some kind of problem with this then that i don't know about??
Yes. The only bit of the red button that currently works is access to the BBC iplayer.. The other bit are being coded as Tivo has never had a red button capability.
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Old 18-09-2011, 17:09   #15
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Re: Just Upgraded
Quote:
Originally Posted by Robertus View Post
You're missing my point. I asked repeated times "So there will be nice charges to upgrade to these new boxes, whether monthy or one off" and I was told "no".
If you asked whether there would be nice charges, and you were told 'no', I wonder if they will be horrendous charges!
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