How happy are you with Virgin's TV service

[Digital Fanatic]

Originally Posted by gcampbell

Very poor, I believe - VM's dismissal of what I deem the best channel out there as 'not must have' really irked.

Couple this with their desire for gadgetry (tivo, spotify and the like) over channel acquisition is extremely annoying.

Why shouldn't customers bash VM if they don't feel they're getting value for their money?

The poll speaks for itself though

and no I haven't voted, just in case someone says there's a bias

[denphone]

Originally Posted by Digital Fanatic

The poll speaks for itself though

and no I haven't voted, just in case someone says there's a bias

All opinions and votes are welcome and l know you will not be biased.

[Digital Fanatic]

Originally Posted by denphone

All opinions and votes are welcome and l know you will not be biased.

I'll let customers vote, so there's no word of it then

[gcampbell]

Originally Posted by Digital Fanatic

The poll speaks for itself though

and no I haven't voted, just in case someone says there's a bias

And other polls say we want this channel, we want that, surely if people are happy with Virgin's TV service as it is they wouldn't care about any other channels?

I voted for what I felt and stated the reasons for it.

[Digital Fanatic]

Originally Posted by gcampbell

And other polls say we want this channel, we want that, surely if people are happy with Virgin's TV service as it is they wouldn't care about any other channels?

I voted for what I felt and stated the reasons for it.

Sometimes you have to accept you are the vocal minority though... VM are saying that requests for Sky Atlantic aren't great.

[denphone]

Originally Posted by Digital Fanatic

Sometimes you have to accept you are the vocal minority though... VM are saying that requests for Sky Atlantic aren't great.

Maybe requests for Sky Atlantic aren't that great but l suspect requests for some other channels are quite considerable but yet there seems to be no movement on these from Virgin at the present time.

[gcampbell]

Originally Posted by denphone

Maybe requests for Sky Atlantic aren't that great but l suspect requests for some other channels are quite considerable but yet there seems to be no movement on these from Virgin at the present time.

Virgin Media have said there is 'modest interest' - they're hardly going to say 'we've had loads of requests to get this but we're ignoring them'.

With only 75,000 of nearly 4 million TV customers wanting Tivo, I would call that modest interest but it isn't stopping Virgin going full steam ahead with it.

As Denphone says, customers want more channels (be they Atlantic, Sky Sports in HD or ITV HD channels) and VM are not responding - result, people going to Sky, who, love them or hate them, actually provde channels for the 'minority wishes'.

[Digital Fanatic]

Originally Posted by gcampbell

Virgin Media have said there is 'modest interest' - they're hardly going to say 'we've had loads of requests to get this but we're ignoring them'.

With only 75,000 of nearly 4 million TV customers wanting Tivo, I would call that modest interest but it isn't stopping Virgin going full steam ahead with it.

As Denphone says, customers want more channels (be they Atlantic, Sky Sports in HD or ITV HD channels) and VM are not responding - result, people going to Sky, who, love them or hate them, actually provde channels for the 'minority wishes'.

installed to date and rising... adding more channels is a seperate issue to wanting/getting TiVo though.

It would be wrong of VM to concentrate on adding niche channels, Sky (Satellite) has a bigger coverage and therefore bigger user base, so it can carry them.

I respect your view and request for Sky Atlantic BTW, i'm just giving you some reasons/economics about getting it.

[denphone]

l suspect Virgin have got many niche channels already on their TV platform so l don't see that as a plausible excuse and l think the reason we are not getting Sky Atlantic is that we are betwixt and between in that Sky are asking too much and Virgin offering too little.

[Digital Fanatic]

Originally Posted by denphone

l suspect Virgin have got many niche channels already on their TV platform so l don't see that as a plausible excuse and l think the reason we are not getting Sky Atlantic is that we are betwixt and between in that Sky are asking too much and Virgin offering too little.

Yes, but the other niche channels know they are niche, so don't cost much to carry, Sky (according to VM) are over valuing SA.

[denphone]

Originally Posted by Digital Fanatic

Yes, but the other niche channels know they are niche, so don't cost much to carry, Sky (according to VM) are over valuing SA.

But you can turn that round and get the answer from Sky saying Virgin are trying to get it on the cheap so l take both answers with a degree of scepticism.

[Digital Fanatic]

Originally Posted by denphone

But you can turn that round and get the answer from Sky saying Virgin are trying to get it on the cheap so l take both answers with a degree of scepticism.

Just sayin'...

[batchain]

Originally Posted by denphone

But you can turn that round and get the answer from Sky saying Virgin are trying to get it on the cheap so l take both answers with a degree of scepticism.

Seems to me Sky has a history of overcharging and accusing others of wanting content on the cheap. There is no evidence to support the claim that Virgin has ever tried to do this, but penty to support Sky abusing their monopolistic control.

In January 2007, despite a 15% increase in the viewing share of Virgin Media TV's channels over the previous three years in Sky homes, Sky forced Virgin Media to accept an 85 per cent reduction in the price it paid for the channels.

Over the same period the viewing share of Sky's basic channels had fallen by about 20 percent in Virgin Media homes. Despite this, Sky demanded that Virgin Media pay nearly double the existing arrangement for retailing the channels, an annual price per subscriber some 1,700% higher than it paid for the Virgin Media TV channels.

Sky claimed Virgin and BT wanted Sky Sports on the cheap. Ofcom disagreed and decided that Sky was abusing its power by overcharging Virgin and refusing to wholesale its sports channels to other pay-TV platforms.

Sky claimed rivals wanted Sky movies on the cheap. The Competition Commission disagreed and has said that Sky has been making ‘excess profits’ on its Sky Movies channels, that Sky charges other pay TV competitors like Virgin Media too much for these movies and that Sky is withholding rights meaning there is less innovation and choice.

Sky claims that Virgin wants Sky Atlantic on the cheap, while Virgin claims the terms offered are commercially unviable. Given Sky's past history of abuse and the fact that no cable company in the UK or Ireland has been able to secure carriage, I'm inclined to side with Virgin Media on this one.

[Dave42]

Originally Posted by batchain

Seems to me Sky has a history of overcharging and accusing others of wanting content on the cheap. There is no evidence to support the claim that Virgin has ever tried to do this, but penty to support Sky abusing their monopolistic control.

In January 2007, despite a 15% increase in the viewing share of Virgin Media TV's channels over the previous three years in Sky homes, Sky forced Virgin Media to accept an 85 per cent reduction in the price it paid for the channels.

Over the same period the viewing share of Sky's basic channels had fallen by about 20 percent in Virgin Media homes. Despite this, Sky demanded that Virgin Media pay nearly double the existing arrangement for retailing the channels, an annual price per subscriber some 1,700% higher than it paid for the Virgin Media TV channels.

Sky claimed Virgin and BT wanted Sky Sports on the cheap. Ofcom disagreed and decided that Sky was abusing its power by overcharging Virgin and refusing to wholesale its sports channels to other pay-TV platforms.

Sky claimed rivals wanted Sky movies on the cheap. The Competition Commission disagreed and has said that Sky has been making ‘excess profits’ on its Sky Movies channels, that Sky charges other pay TV competitors like Virgin Media too much for these movies and that Sky is withholding rights meaning there is less innovation and choice.

Sky claims that Virgin wants Sky Atlantic on the cheap, while Virgin claims the terms offered are commercially unviable. Given Sky's past history of abuse and the fact that no cable company in the UK or Ireland has been able to secure carriage, I'm inclined to side with Virgin Media on this one.

well said

[devilincarnate]

Originally Posted by Dave42

well said

+1