sound problems on sky sports HD2
20-08-2011, 13:15
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#1
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Permanently Banned
Join Date: Jul 2011
Location: Paisley
Services: Triple XL (30MB)
Sky Sports and Sky Movies, Sky Premium HD , 1TB TiVo , V HD
Posts: 1,946
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sound problems on sky sports HD2
anyone having sound problems on sky sports HD2
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20-08-2011, 13:17
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#2
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Inactive
Join Date: Jan 2007
Posts: 15
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Re: sound problems on sky sports HD2
Ye I am, seems to have started since Wednesday evening when I noticed it on the Barca game. Sky Sports 2 SD is fine it is only on HD2. I have recorded a segment and it breaks up every 10 seconds on that as well, so it is coming from Virgin.
Any one spoken to them about it at all?
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20-08-2011, 13:18
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#3
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cf.addict
Join Date: Jan 2004
Location: Stoke on Trent
Services: 30 mb broadband & phone
Posts: 280
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Re: sound problems on sky sports HD2
I have noticed it too, come on Virgin get it sorted.
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20-08-2011, 13:19
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#4
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Inactive
Join Date: Aug 2011
Posts: 2
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Re: sound problems on sky sports HD2
I just rang them and they have 'escalated'.
I noticed it during the Barca game - it's been off and on ever since. Audio skips/repeats every 5-10 seconds.
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20-08-2011, 14:11
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#5
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: sound problems on sky sports HD2
We are aware of the fault, ref 1710798. This has been raised as a Priority 1 outage.
This can be tracked on the status page as poor sound on your VM tv service.
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20-08-2011, 14:40
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#6
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Inactive
Join Date: Jul 2010
Location: mansfield
Services: 3 x xl tv all sport and movies sky premium on 1 box 50mg broadband
Posts: 49
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Re: sound problems on sky sports HD2
adverts seem fine at half time maybe the live feed
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20-08-2011, 15:12
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#7
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Inactive
Join Date: Apr 2008
Services: Virgin Media Ultimate Package with M600 Broadband , 360 Box owner , Volt Mobile, + Virgin Home Phon
Posts: 323
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Re: sound problems on sky sports HD2
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20-08-2011, 16:10
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#8
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Inactive
Join Date: Mar 2006
Posts: 56
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Re: sound problems on sky sports HD2
I had this as well, I had to watch Arsenal v Liverpool in standard definition in the end. 
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20-08-2011, 17:07
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#9
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: sound problems on sky sports HD2
Should all be fixed now. 
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20-08-2011, 21:12
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#10
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Inactive
Join Date: Mar 2010
Posts: 12,313
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Re: sound problems on sky sports HD2
Slightly off topic but has anyone seen any problems recently on C5 HD with audio being out of sync with the video , could just be a satellite issue I was just wondering if anyone had noticed it on cable.
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21-08-2011, 09:47
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#11
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Inactive
Join Date: Jan 2004
Posts: 2,379
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Re: sound problems on sky sports HD2
I asked this question earlier this week
Glad it's not just me
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21-08-2011, 09:54
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#12
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: sound problems on sky sports HD2
Quote:
Originally Posted by muppetman11
Slightly off topic but has anyone seen any problems recently on C5 HD with audio being out of sync with the video , could just be a satellite issue I was just wondering if anyone had noticed it on cable.
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Yes, I think it's a 5HD problem at source. I've seen it occassionally on VM
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21-08-2011, 12:02
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#13
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Inactive
Join Date: Mar 2010
Posts: 12,313
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Re: sound problems on sky sports HD2
Quote:
Originally Posted by Digital Fanatic
Yes, I think it's a 5HD problem at source. I've seen it occassionally on VM
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Some of these problems with Sky channels are looking like Skys fault read this
http://helpforum.sky.com/t5/Sky-Pict...-s/td-p/148181
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21-08-2011, 19:48
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#14
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Inactive
Join Date: Mar 2007
Location: london
Age: 61
Services: Full House XL,Gamer 200MB
Sky Q Silver.
Posts: 345
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Re: sound problems on sky sports HD2
glad to see it wasn't just me with sound problems thought i was going crazy as when i watched Arsenal v Liverpoool on Sky HD box it was fine. was thinking about geting rid of Sky now as i just upgraded to Sky Sports & Movies on Tivo but not to sure now.
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21-08-2011, 20:02
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#15
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: sound problems on sky sports HD2
Quote:
Originally Posted by albertsteptoe
glad to see it wasn't just me with sound problems thought i was going crazy as when i watched Arsenal v Liverpoool on Sky HD box it was fine. was thinking about geting rid of Sky now as i just upgraded to Sky Sports & Movies on Tivo but not to sure now.
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Faults can happen on any platform. We/FES found a faulty piece of equipment and replaced it.
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