30M : Edinburgh Connection Issues

[Pr3sario]

Hi all,

In EH5 - been having issues with dropping connection for last 2 days, when I check the status page all it says is there is disrupted service that will affect me accessing the my virgin media section of the site - nothing about connection issues in any detail.

Anyone else with the same issue?

[jb66]

whats ur stats?

[qasdfdsaq]

Yes. See here.

http://www.cableforum.co.uk/board/12...e-page-17.html

Something in the backhaul/core routing is borked. It's happening again this evening:

Thats monitoring the gateway, not my personal connection, so it's affecting a whole load of people.

[phileas]

Im in EH11 and on 50Meg, today the speeds have been around 4Meg. Stable but slooow But whats been happening the past couple of days? Raining. Always happens when it rains hard enough.

[qasdfdsaq]

You might have a point there, maybe it's the heavy rain breaking some of the links somewhere.

[phileas]

Seems to be working now, getting a solid 50Meg now. Let's hope its not just cos ir's 4am.

[Pr3sario]

Cheers for feedback guys!

[phileas]

Back to where we were before, 4Meg.

[Pr3sario]

Here I am usually get the full 30mb - even at peak times.

Stats:


Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 323000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 124 55616000 Kbits/sec 323000000 Hz -2.2 dBmV 36.2 dB Hybrid
Locked QAM256 121 55616000 Kbits/sec 299000000 Hz -1.6 dBmV 36.6 dB Hybrid
Locked QAM256 122 55616000 Kbits/sec 307000000 Hz -1.8 dBmV 36.1 dB Hybrid
Locked QAM256 123 55616000 Kbits/sec 315000000 Hz -1.9 dBmV 36.3 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked TDMA 1 10240 Kbits/sec 25800000 Hz 49.4 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 11158
Max Traffic Rate 32220000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 11157
Max Traffic Rate 1111000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

[qasdfdsaq]

Like I said, the problem's only in the evenings...

[jb66]

exact same issue

[darren.b]

Pretty much the same pattern as qasdfdsaq posted earlier. This is the "live" graph and the minimum ping times are gradually getting worse over the course of the evening. By 2am they'll drop back to their usual steady line I bet.



Speedtest reported 1.5Mb, a quick blast on Usenet ran at 31.9Mb so Lord knows what's going on

Edit: "Live" as in it only updates when you refresh the image

[jb66]

How longs this going to last?

[Allan1875]

Hi lads, first post.

I am in EH4 and for the last 2 days my 50mb connection has been running between 3 and 10mb.

I only noticed because i stream Sky SPorts through my xbox and the quality kept changing from really sharp to really blurry so i decided to speed test.

I have had a lot of issues in this area lately and it's getting really frustrating.

Tried to phone Virgin but it was mega busy. Anyone heard anything?

[darren.b]

Originally Posted by jb66

How longs this going to last?

I don't know. You work for them. GET THEM TELT