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Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by martyh
done and done ,i have sent Malcolm a PM detailing my experience complete with relevant correspondence(emails) rebooking todays failed install
Good job I'm not actually Malcolm then eh. as i dont have any PM's lol.
Oh wait.............................................. .................................................. ....The reason you rebooked was due to the installer not having correct equipment yes?
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
Good job I'm not actually Malcolm then eh. as i dont have any PM's lol.
Oh wait.............................................. .................................................. ....The reason you rebooked was due to the installer not having correct equipment yes?
no ,i didn't rebook the engineer rebooked the install at the earliest date the LNB would be available
have i just waisted 20mins of my time with that pm ? or are you going to it seriously
also i don't think this is the correct forum to discuss this
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by martyh
no ,i didn't rebook the engineer rebooked the install at the earliest date the LNB would be available
have i just waisted 20mins of my time with that pm ? or are you going to it seriously
also i don't think this is the correct forum to discuss this
I'm not malcolm but my comment was more aimed at the fact people think I'm all about sky so I must work for them. If you PM'd malcolm you will 100% get a reply. An just in case I have linked this post in a PM to him.
He is a really nice guy an will reply then try to help but can't do much without your accoun details etc, due to the DPA.
Re: Ofcom Release Latest Customer Service Satisfaction Survey
Quote:
Originally Posted by Never say never
I'm not malcolm but my comment was more aimed at the fact people think I'm all about sky so I must work for them. If you PM'd malcolm you will 100% get a reply. An just in case I have linked this post in a PM to him.
He is a really nice guy an will reply then try to help but can't do much without your accoun details etc, due to the DPA.
ref no/ name and post code is in the email from sky i forwarded to him so he should be able access my account from that
Re: Ofcom Release Latest Customer Service Satisfaction Survey
It may be more appropriate for this conversation to go to PM.....
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