VIP/VIP+ New and Improved VIP Package - Page 103

Colin_G · 14-07-2011, 20:38

Quote:

Originally Posted by Charliedontsurf

l
You should get 6 months half price aswell if you upgrade.

i asked but was shot down as it aint on there computer to offer existing customers

Charliedontsurf · 14-07-2011, 20:42

Quote:

Originally Posted by Colin_G

i asked but was shot down as it aint on there computer to offer existing customers

Well your still getting a good deal as ViP50 IS Â£87.56 a month IF! you take a phoneline at Â£13.90 plus the axtra tivo, actually yeah your just getting the basic price lol.

Colin_G · 14-07-2011, 20:45

Quote:

Originally Posted by Charliedontsurf

Well your still getting a good deal as ViP50 IS Â£87.56 a month IF! you take a phoneline at Â£13.90 plus the axtra tivo, actually yeah your just getting the basic price lol.

well im waiting on a call back from a chap from virgin ceo about another issue might pop this in conversation see if they can do anything for me.

djmagnifique · 14-07-2011, 22:23

Quote:

Originally Posted by Colin_G

i just got quoted 107 for vip50, thats with 2 tivo 500 boxes and a v+. I might go for it if they through in cinemagic too

If you take the VIP package Cinemagic is included as you get it as part of the full sky movies package.

Colin_G · 15-07-2011, 00:45

Quote:

Originally Posted by djmagnifique

If you take the VIP package Cinemagic is included as you get it as part of the full sky movies package.

Excellent stuff!

alexcopeland · 15-07-2011, 00:48

I've been on VIP50 for the last 7 months or so and recently called VM to enquire about taking up Tivo. I was quoted 49.95 as a one off fee for the Tivo 500 box and 3 quid extra per month for the service. I tried to get VM to drop the 3 quid fee per month as I was on VIP50 but they wouldnt back down. I'm not being funny but new customers to VIP50 look like they get it included when I check the Virginmedia.com site. Surely existing customers like myself should get the same deal?

BenJSmyth · 15-07-2011, 09:51

I'm not sure why this is still a problematic area from VM's point of view. All sales staff should be aware this fee is included with VIP50. However, the Â£3 is billed the reduction is made by increasing the bundle discount by Â£3. So technically I suppse, they are charging you for it.

What price did they quote you per month for VIP50?

alexcopeland · 15-07-2011, 09:58

I have VIP50 plus and extra V Box and pay Â£2 extra for 0845 and 0870 and was told thats about Â£109. I said I couldn't justify another Â£3 when the line rental is going up in August.

Risco · 15-07-2011, 10:38

Quote:

Originally Posted by alexcopeland

I have VIP50 plus and extra V Box and pay Â£2 extra for 0845 and 0870 and was told thats about Â£109. I said I couldn't justify another Â£3 when the line rental is going up in August.

I just upgraded, I actually saved money by doing it. I am and was on VIP 50, only thing I changed was a TiVo box and was able to keep my existing V+ in the second room. I am getting charged Â£100.55, so yours should be Â£102.55 with your Â£2 charge.

BenJSmyth · 15-07-2011, 18:33

When you say an extra V box do you mean a total of three boxes? With VIP50 you can have two of any box included in the monthly fee. So two TiVos if you want and just pay the upfront charges. Any subsequent box is an extra Â£6.50 a month. So at the moment your price sounds correct if you have three boxes and the 0845/0870 add on.

r94yan · 15-07-2011, 20:08

Quote:

Originally Posted by BenJSmyth

When you say an extra V box do you mean a total of three boxes? With VIP50 you can have two of any box included in the monthly fee. So two TiVos if you want and just pay the upfront charges. Any subsequent box is an extra Â£6.50 a month. So at the moment your price sounds correct if you have three boxes and the 0845/0870 add on.

its not any two boxes i think its a Tivo/V HD + and a normal V HD boz(no pause and rewindfeature) this is included in the VIP price if you want to get a better box i think they charge you more

BenJSmyth · 15-07-2011, 20:19

I believe it is two of any box. We have two 1TB TiVo boxes and an activated VHD box in a third room. We get charged Â£100.55 plus Â£6.50 a month. I'm sure someone will be able to confirm this.

r94yan · 15-07-2011, 20:23

hmm, i do not know then, because i was thinking about upgrading, and if you select the VIP TiVo Bundle it automatically selects 500GB Tivo and a V HD box, if you change the V HD box and tick a Tivo or V HD +, the monthly price goes up.

Ben could i ask exactly what your current services are as your monthly bill seems quite cheap? thanks

BenJSmyth · 15-07-2011, 20:38

I am on the standard VIP50 with two 1TB boxes and a VHD box.

The online configuration tool isn't brilliant. I am not able to spec up the setup we have online which is a pain. But if you phone up and order VIP50 they should give you the correct monthly price. You may find you have quite a few one off charges if you are adding extra boxes.

r94yan · 15-07-2011, 21:06

sorry just to be clear you are on:
50MB BB
XL TV-plus two Tivo 1TB and a V HD
XL Phone
HD Premium channels-sky sports and movies
for Â£107.05 per month

---------- Post added at 20:06 ---------- Previous post was at 20:05 ----------

did you negotiate that deal was that just the straight deal?