TiVo Is the TiVo charge now Â£3 per month on all TV packs? - Page 22

Colin_G · 08-07-2011, 20:32

Quote:

Originally Posted by badgeruk

Thinking about getting Tivo, do you pay the activation fee over the phone, or is it added to your next bill?

added to next bill

badgeruk · 08-07-2011, 20:33

Quote:

Originally Posted by Colin_G

added to next bill

Thanks Colin, going to order 500gb Tivo now.

Colin_G · 08-07-2011, 20:36

Quote:

Originally Posted by badgeruk

Thanks Colin, going to order 500gb Tivo now.

whats in the vip50 package?

badgeruk · 08-07-2011, 20:40

Quote:

Originally Posted by Colin_G

whats in the vip50 package?

VIP 50

Colin_G · 08-07-2011, 20:44

cheers

Helix · 08-07-2011, 21:43

Are they still offering the free multiroom on moving an existing V+ box to another room, we had a leaflet through about it a month ago but that was when you had to pay for installation as well as activation?

Have decided to change one of the 2 V+ boxes to Tivo and then move that V+ box to another room. But only if I only have to pay the existing multiroom charge + Â£3 tivo a month and not an additional multiroom charge as well.

Helix · 09-07-2011, 12:05

Well I just upgraded, very confused now. They said I couldn't move an existing v+ box to another room without paying another Â£6.50 a month as well as the Tivo charge.

What they did though was swap one of our existing V+ boxes (we have 2) with Tivo and drop the Â£6.50 a month multiroom charge. I didn't think they were able to do that, but happy with that as long as it has been put through correctly.

Colin_G · 09-07-2011, 21:10

Quote:

Originally Posted by Helix

Well I just upgraded, very confused now. They said I couldn't move an existing v+ box to another room without paying another Â£6.50 a month as well as the Tivo charge.

What they did though was swap one of our existing V+ boxes (we have 2) with Tivo and drop the Â£6.50 a month multiroom charge. I didn't think they were able to do that, but happy with that as long as it has been put through correctly.

Im getting a standard box changed to a tivo500 and an extra tivo500 for the bedroom plus my v+ is being relocated to another room and they are not charging me an extra 6.50 a month just the standard Â£3.

andrewbrown · 09-07-2011, 21:26

I have an old V+ box (SA) and had the leaflet to relocate for free. I ordered TiVo today, but they advised that although the engineer would relocate for free, they were now going to charge Â£6.50 for the V+ as the "free" offer expired last month :-(

Colin_G · 09-07-2011, 21:37

Quote:

Originally Posted by andrewbrown

I have an old V+ box (SA) and had the leaflet to relocate for free. I ordered TiVo today, but they advised that although the engineer would relocate for free, they were now going to charge Â£6.50 for the V+ as the "free" offer expired last month :-(

I have a feeling there system is still allowing the regular cs team to put it through

09-07-2011, 21:39

Quote:

Originally Posted by Colin_G

I have a feeling there system is still allowing the regular cs team to put it through

So calling 150 instead of 0845...? I'd be annoyed if I missed out on a saving of that much per month.

Colin_G · 09-07-2011, 21:55

Quote:

Originally Posted by Jameseh

So calling 150 instead of 0845...? I'd be annoyed if I missed out on a saving of that much per month.

It was the 0845 number i phoned, might also depend on who answered as every time i phoned up enquiring the deal was different lol

09-07-2011, 22:03

Quote:

Originally Posted by Colin_G

It was the 0845 number i phoned, might also depend on who answered as every time i phoned up enquiring the deal was different lol

Ah ok. For all the good that Virgin CS are normally, the communication between themselves is terrible when promotions are on.

Colin_G · 09-07-2011, 22:08

Quote:

Originally Posted by Jameseh

Ah ok. For all the good that Virgin CS are normally, the communication between themselves is terrible when promotions are on.

Try phoning tmobile, its americans and i hate too say it but they seem to be worse than any one else in the world at understanding me. But im scottish

09-07-2011, 23:06

Quote:

Originally Posted by Colin_G

Well im just of the phone to virgin media and upgraded to tivo. Think im getting a good deal.

Im getting 2 tivo 500gb boxes for just short of Â£100 one off fee and Â£3 extra per month for the 2 boxes. Apparently it should be Â£149 one of fee for a second box and an extra Â£3 per tivo box per month. Im also getting to keep my v+ box.

So all in all my monthly charge has gone up by only Â£3.

Pretty sure you will also have Â£6.50 month 2nd box fee to pay as well