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Is the TiVo charge now £3 per month on all TV packs?
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Old 06-07-2011, 18:24   #286
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by mkdr25 View Post
I wouldn't expect them to, just curious if they were applying refunds across the board or just to pre-reg customers. I'm sure a few of the April customers are cheesed off at paying twice what the box now costs just a few weeks after install.
Had you bought a Tv in Currys for £500 and a week later it was £300 in the sale would you expect them to give you £200, of course you wouldn't. It happens all the time, this is no different.
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Old 06-07-2011, 18:28   #287
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by dezzie View Post
Had you bought a Tv in Currys for £500 and a week later it was £300 in the sale would you expect them to give you £200, of course you wouldn't. It happens all the time, this is no different.
And all praise to Virgin for giving us this refund.
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Old 06-07-2011, 18:29   #288
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Re: Is the TiVo charge now £3 per month on all TV packs?

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And all praise to Virgin for giving us this refund.
I agree
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Old 07-07-2011, 14:10   #289
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by dezzie View Post
Had you bought a Tv in Currys for £500 and a week later it was £300 in the sale would you expect them to give you £200, of course you wouldn't. It happens all the time, this is no different.
actually this kind of thing does happen. Amazon do it if the price goes down within 30 days of shipping for example.
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Old 07-07-2011, 15:52   #290
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by dezzie View Post
Had you bought a Tv in Currys for £500 and a week later it was £300 in the sale would you expect them to give you £200, of course you wouldn't. It happens all the time, this is no different.
If Currys had told you that the TV was a special offer for you, and it would be going on general sale at £700, then yes, I would, as you will have entered under the contract of sale under false pretenses so you have every right to void it.
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Old 07-07-2011, 18:23   #291
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Re: Is the TiVo charge now £3 per month on all TV packs?

Except the 1TB TiVo was on sale for £199 for 3 months before the price drop
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Old 07-07-2011, 18:46   #292
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Except the 1TB TiVo was on sale for £199 for 3 months before the price drop
Exactly.
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Old 07-07-2011, 19:18   #293
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by mkdr25 View Post
actually this kind of thing does happen. Amazon do it if the price goes down within 30 days of shipping for example.
Not anymore
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Old 07-07-2011, 19:21   #294
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Re: Is the TiVo charge now £3 per month on all TV packs?

I would have been very dissapointed if I had taken up VM's offer for being a loyal customer before July and paying £150 for the Tivo box only to find out any old Tom, Dick or Harry could get there hands on it for £50 less. Well done VM.
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Old 07-07-2011, 19:26   #295
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Re: Is the TiVo charge now £3 per month on all TV packs?

My mate paid £99 for a v+, its now £49, gonna get on the blower....
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Old 07-07-2011, 19:26   #296
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Re: Is the TiVo charge now £3 per month on all TV packs?

I bought a Whyte brothers mountain bike for £5100 and then 15 days later I saw it at £4200, I did not grumble about the price I just had to deal with it. £900 difference who cares about it?
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Old 07-07-2011, 19:36   #297
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by devilincarnate View Post
I bought a Whyte brothers mountain bike for £5100 and then 15 days later I saw it at £4200, I did not grumble about the price I just had to deal with it. £900 difference who cares about it?
l totally agree Devil in that we knew what price we were going to pay and were happy to do so and remember there will always be a few grumpy customers or members of this forum who will moan whatever they do.
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Old 07-07-2011, 20:02   #298
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Re: Is the TiVo charge now £3 per month on all TV packs?

If they put the TiVo price back up I'm going to pay it back
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Old 08-07-2011, 14:08   #299
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Re: Is the TiVo charge now £3 per month on all TV packs?

I upgraded to a V+ and a Tivo 500GB a couple of weeks ago, I couldn't afford the 1TB, when I was on the phone I specifically asked if there were any reductions coming up in the immediate future, I was told that there wasn't and these prices would be fixed for at least the next few months. I paid a total of £179

A couple of weeks later I find out that there is a large price drop, I phoned customer services and discussed the issue with a nice polite lady , they have now arranged to replace the V+ with a 1tb box (next Tuesday) and reduce my payment from £179 to £150

Very happy
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Old 08-07-2011, 14:59   #300
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Re: Is the TiVo charge now £3 per month on all TV packs?

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Originally Posted by denphone View Post
l totally agree Devil in that we knew what price we were going to pay and were happy to do so and remember there will always be a few grumpy customers or members of this forum who will moan whatever they do.
I can't quite work out if this is sarcasm. Frankly anyone who doesn't push companies to get the best possible price (whether after or before purchase) are doing themselves a disservice.

Companies are big, have the power to change things and make exceptions, we are small, moaning is pretty much our only tool. A lot of people here seem to think its some kind of crime to question the pricing & rigid policies of a large company like VM.

---------- Post added at 13:49 ---------- Previous post was at 13:47 ----------

Quote:
I bought a Whyte brothers mountain bike for £5100 and then 15 days later I saw it at £4200, I did not grumble about the price I just had to deal with it. £900 difference who cares about it?
personally I would have retuned the bike and pushed for a refund, then purchased at the lower price. £900 is worth a lot of effort where I come from. Unless ofcourse this is a joke.

---------- Post added at 13:59 ---------- Previous post was at 13:49 ----------

Quote:
Originally Posted by jb66 View Post
Not anymore

really? I contacted them last month about a price drop, they refunded the difference.
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