01-12-2004, 20:39
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#16
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: north manc
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Originally Posted by Bill C
Well here is a shock. I am having to select a proxy, But only when i try to get here.
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Bill it keeps changing can now get NTLworld and webmail but not nthellworld.co.uk so am also having to specify a proxy
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01-12-2004, 20:58
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#17
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Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
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Re: north manc
Quote:
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Originally Posted by Bill C
Well here is a shock. I am having to select a proxy, But only when i try to get here.
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Hey Bill welcome to my random proxy world mind it don't happen as often.... First time for a long while... My fault for saying it was working fine here earlier as someone decided I needed the same treatment as the eng.. 
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01-12-2004, 20:59
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#18
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: north manc
Quote:
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Originally Posted by Bill C
Well here is a shock. I am having to select a proxy, But only when i try to get here.
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I only just noticed this.... see my thread too. I'm having to change every 10 mins or so at the moment to be able to get this page up 
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01-12-2004, 21:04
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#19
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Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
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Re: north manc
Just had to change proxy again now on manc 3 so when I get to manc 14 I will have to start all over again  perhaps its time to call tech support who else fancies calling them make a solid frontal attack
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01-12-2004, 21:14
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#20
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: north manc
Quote:
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Originally Posted by th'engineer
Bill it keeps changing can now get NTLworld and webmail but not nthellworld.co.uk so am also having to specify a proxy
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Hope you have reported it to NTL Bill 
Kits just changed proxy again getting through these baguley ones winnerish next
This load balacing must be out of touch tonight
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01-12-2004, 21:40
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#21
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Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
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Re: north manc
Well don't think NTL want any calls regarding proxies. 0845 650 0925 then put in phone number> 2>1>3 then silence and disconnection.........
so tried going for BB not working and same silence so NTL dont play music anymore while you wait...
Can any NTL telephone engineer go and check the above number is working correctly please.
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01-12-2004, 22:14
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#22
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: north manc
Quote:
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Originally Posted by Kits
Well don't think NTL want any calls regarding proxies. 0845 650 0925 then put in phone number> 2>1>3 then silence and disconnection.........
so tried going for BB not working and same silence so NTL dont play music anymore while you wait...
Can any NTL telephone engineer go and check the above number is working correctly please.
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All manc playing up on baguley now, lets see whats next
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01-12-2004, 23:04
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#23
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Inactive
Join Date: Jun 2003
Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM.
Posts: 4,004
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Re: north manc
I am now on Manc 4
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02-12-2004, 09:11
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#24
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Guest
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Re: north manc
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Originally Posted by th'engineer
 And NTL tell us nothing wrong with the proxy routing software  |
Think you better read THIS  and THIS
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02-12-2004, 09:44
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#25
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: north manc
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Originally Posted by Bill C
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So how come there was no message on server status explaining this to customers.
Seems a bit silly could have saved loads of calls to the support line
Or is it just me that thinks that would be sensible
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02-12-2004, 10:21
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#26
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In the corner, sulking.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,041
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Re: north manc
Quote:
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Originally Posted by Paul M
You cannot tracert to cableforum - our firewall blocks icmp traffic.
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DOH, I did know but it slipped my mind.  Can now access this site via Ntl BB without specifying proxies. Did not have time ( or inclination ) to mess around last night, but could not get here yesterday at all.
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02-12-2004, 10:24
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#27
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In the corner, sulking.
Join Date: Jun 2003
Location: Shaw, Oldham, Lancashire.
Services: 2 TV 360 boxes. 500mb BB, Phone line.
Posts: 8,041
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Re: north manc
Quote:
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Originally Posted by th'engineer
So how come there was no message on server status explaining this to customers.
Seems a bit silly could have saved loads of calls to the support line
Or is it just me that thinks that would be sensible |
Perhaps it was because it was not an Ntl fault, 
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02-12-2004, 12:24
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#28
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Guest
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Re: north manc
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Originally Posted by iadom
Perhaps it was because it was not an Ntl fault, |
 Correct give that person a big fat cigar
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03-12-2004, 12:53
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#29
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: north manc
Quote:
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Originally Posted by Bill C
Correct give that person a big fat cigar |
Over the wall culture not our problem  talk about customer service
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03-12-2004, 18:39
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#30
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Guest
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Re: north manc
Quote:
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Originally Posted by th'engineer
Over the wall culture not our problem talk about customer service |
Sorry but the time has come. What the hell does that mean. An explanation in English will do 
I am sorry but when a fault is somewhere else why is it NTL's fault. Or is this yet another case of WE ARE DAMMED IF WE DO AND DAMMED IF WE DONT.
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