Call costs to 08xx numbers
14-06-2011, 14:46
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#1
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cf.mega poster
Join Date: Jan 2004
Services: Virgin Media, DAB
Posts: 1,157
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Call costs to 08xx numbers
Hi,
I want to know how much it costs to call 08xx numbers from my VM telephone but I couldn't find this information on the VM website, even though I was loggd into my account.
I was specifically wanting to know how much it costs to call 0800, 0844, 0845 and 0870 numbers and I'd be grateful if anyone either could tell me or direct me to the part of the VM website which will tell me please.
I have the cable £10.21 pm tariff which includes 300 texts and 300 minutes per month.
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14-06-2011, 15:05
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Call costs to 08xx numbers
All the call costs for Virgin Mobile are here as far as I know
http://www.virginmobile.com/vm/gener...ges.shop.sm142
---------- Post added at 15:05 ---------- Previous post was at 15:04 ----------
National toll rate numbers (0870, 0871, 0844) 41p per minute
Local toll rate numbers (0845) 41p per minute
4.Please be aware that the following 08 numbers are charged at different rates: 0871320, 0871321, 0871322, 0871325, 0871820, 0871821, 0871822 at 50p per call. These calls are not included in the monthly package for Pay Monthly or bundle customers
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14-06-2011, 15:31
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#3
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cf.mega poster
Join Date: Jan 2004
Services: Virgin Media, DAB
Posts: 1,157
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Re: Call costs to 08xx numbers
Thanks for that Ben.
From what I can see, assuming these tariffs are for all packages, then they are charging "up to" 11p/min for 0500/0800, 41p/min for 0844, 0845 and 0870 and 10p to contact customer services.
Interesting that the describe 0500 and 0800 numbers as freephone number but charge "up to 11p/min" to call them but I don't understand why they don't actually say what the charges to these numbers actually are so one musta ssume that they charge 11p/minute to call these "freephone" numbers.
It would also be interesting to know why they charge us to call customer services.
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15-06-2011, 12:24
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#4
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Inactive
Join Date: Oct 2008
Location: Huntingdon, Cambs
Age: 59
Services: SKY HD+, BT BB
Posts: 586
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Re: Call costs to 08xx numbers
Quote:
Originally Posted by Rillington
It would also be interesting to know why they charge us to call customer services.
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...they don't ? 150 / 151 calls to customer services/tech support is free?
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15-06-2011, 15:51
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Call costs to 08xx numbers
You can't call 150/151 from a VM Mobile at the moment. So calling for help for cable/National services would cost the same as any other 0845 number
Calling Mobile Customer Services is 10p if I recall
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