V+ : Samsung V+ Box Error

[Peter_]

Originally Posted by jb66

if the date is 01 02 03 month of 2011 there is a good chance, the date is on back of box

If it is a year old as he says then it has lasted rather well.

[Down the Pub]

is this a common thing with these boxes?

reckon that mine must be the best part of 12 months there or just a bit more. yesterday morning was just getting non-stop pixelation of the picture and screen freezing up. ts said that they couldn't see my box online and there were no area issues, which they wouldn't as the connection light was either flashing away or off.

so an engineer is booked for the weekend. but this will be my 4th box in like 3 years - it's becoming a pita to keep losing recordings because it decides to commit hari-cari........................try explaining to my 3yo why he can't watch bob the builder or fireman sam.

the first 2 boxes were SA's, thought they were a pita so got a sammy. now with this one ending up likely to be replaced i'm not keen on them either - all these bloody boxes keep failing on me, the first replacement sa box died within 2 hours of swapping out. do they do any testing or qa on these during and after manufacture? because for them to keep on like this roughly every 12 months seems odd or just coincidence?

[Peter_]

Originally Posted by Down the Pub

is this a common thing with these boxes?

reckon that mine must be the best part of 12 months there or just a bit more. yesterday morning was just getting non-stop pixelation of the picture and screen freezing up. ts said that they couldn't see my box online and there were no area issues, which they wouldn't as the connection light was either flashing away or off.

so an engineer is booked for the weekend. but this will be my 4th box in like 3 years - it's becoming a pita to keep losing recordings because it decides to commit hari-cari........................try explaining to my 3yo why he can't watch bob the builder or fireman sam.

the first 2 boxes were SA's, thought they were a pita so got a sammy. now with this one ending up likely to be replaced i'm not keen on them either - all these bloody boxes keep failing on me, the first replacement sa box died within 2 hours of swapping out. do they do any testing or qa on these during and after manufacture? because for them to keep on like this roughly every 12 months seems odd or just coincidence?

I have had my SA for over 3 years without any issue and my sister in law has 2 both without issue.

The fault here was with a specific batch last year as per my post above and I am surprised the box lasted so long.

This is the advantage of not owning the box as any faulty box is replaced without question free of charge.

[spiderplant]

Originally Posted by Down the Pub

yesterday morning was just getting non-stop pixelation of the picture and screen freezing up. ts said that they couldn't see my box online and there were no area issues, which they wouldn't as the connection light was either flashing away or off.

That's unlikely to be a faulty box. It's probably a signal problem on the cable.

[Down the Pub]

Originally Posted by Masque

I have had my SA for over 3 years without any issue and my sister in law has 2 both without issue.

The fault here was with a specific batch last year as per my post above and I am surprised the box lasted so long.

This is the advantage of not owning the box as any faulty box is replaced without question free of charge.

it is indeed an advantage of rent over ownership.

didn't know about the bad batch of SA's, my first one was one of the silver tv drives as they were. that one lasted about 18 months and was swapped out for the vm branded ones. that died within a few hours and had to wait a week for a replacement. and that was eventually replaced with this sammy about 12 months ago.

Originally Posted by spiderplant

That's unlikely to be a faulty box. It's probably a signal problem on the cable.

after the pixelation and pictures issues the box no longer boots properly, it never gets past LD30 on boot up. it's the same issue i had with my last SA - that had the same issue with the tv and v+. i really hope it's not the box, but on past experience i'm not hopeful.

[spiderplant]

That really is pointing a signal fault. Check the cable connectors are screwed tight.

[Peter_]

Originally Posted by Down the Pub

didn't know about the bad batch of SA's

Sorry I confused the issue by mentioning my SA, the faulty batch of V+ boxes getting the STOP message were Samsung's.

[Down the Pub]

Originally Posted by spiderplant

That's unlikely to be a faulty box. It's probably a signal problem on the cable.

Originally Posted by spiderplant

That really is pointing a signal fault. Check the cable connectors are screwed tight.

well tech came at lunchtime. checked signal levels and said that they were very good, so that seems to have left the box.

Originally Posted by Masque

Sorry I confused the issue by mentioning my SA, the faulty batch of V+ boxes getting the STOP message were Samsung's.

well it got swapped out...................again, so lost all programmes which is a pita but esp all my little lads stuff. just hope this one lasts a bit longer as it gets real annoying doing all this over and over again.