Microsoft web site

[AndrewJ]

Hmmm

Wondering thought if it may be worth asking

1) are you on Xp home or PRo?? and is sp2 installed??

2) how much ram do you have/

3) do you have shockwave and flash installed ( the new adverts i think run in them )

4) This may sound weird but try connecting your pc direct to the line because I assume at work it is on a network.

If so there could be a networking issue doing this.

On another note if your on sp2 make sure the bleeding SP2 Firewall aint turned on for all your net connections, even though it recognised my sygate firewall the cheeky little thing turns on XP firewall, which caused a few issues.

Failing that it could be a local problem near to where you live.. and if you live within the area to your home it could explain the weird problem your having.

Just because it appears to be just microsoft.com site dont mean its only gonna happen there.


Will ask about and see what else I can dig up.

Meantime double check above and let us know how I can help

Andrew (or is it James)

Thanks for your on-going suggestions:-

1) It's XP Pro with SP2
2) 512 MB
3) Don't know off-hand. If I've been to a web site which uses them, then I'll probably have downloaded. Almost certainly I've got flash (e.g I think the Arcade on this forum uses flash), but not sure about Shockwave.
4) Might try that at some point. At home, I'm going through a router, so am 'on a network'. At work, I'm on a network and going through a (Microsoft) p(r)oxy server.

Normally, I DO have XP firewall on, but I've tried turning it off - no difference.

Don't see it as a local problem - work access is via ADSL, home access via NTL, and different areas (Warrington/Sale).

Thanks for your interest by the way. It's an intriguing problem!

[AndrewJ]

Curious now

From what I have read and took in

Your laptop runs the same AV/FW ( anti virus (AV) Firewall (FW) in both areas

Now one point which is buggin me this could have blocked something some kinda connection to the site.

One thing I would be intersted in doing is fully uninstalling all security systems and reboot and then check if it works you know its that, but that is a little extreme there has to be more reasons to this.

One thing worth doing it perhaps knocking up a e-mail to Microsoft or get into touch with them, there may be some form of issue, as I once had major issues downloading from them thought it was my pc. Turned out it was there site after all and I made myself look a right one.

Are you running and toolbars?? yahoo msn?? anything like that.

Also SP2 many various complaints about that why not try to unistall that and see what happens?

[Gareth]

Originally Posted by JohnHorb

<snip>...At work, I'm on a network and going through a (Microsoft) p(r)oxy server.</snip>

lol

[AndrewJ]

LMAO just spotted what you said there in the Quote.

Problem sorted! My laptop is set to the default/optimum resolution of 1400 x 1050, but there is an advanced option under 'Display' to set the DPI to 120 (large) rather than 96 (normal) to compensate by increasing text size. I had it set to 120. Setting back to 96 solved the problem. Reported to MS as a fault.