Cancelling Multi-room box..Advice?
16-05-2011, 16:30
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#1
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Inactive
Join Date: Jul 2009
Services: Virgin Media V+ & tivo (XL TV) - Freesat+ (Humax Foxsat HDR) - 20mb BB - M Phone
Posts: 836
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Cancelling Multi-room box..Advice?
Hi, As you may or may not know in my house we have multiroom.
Samsung V+ box downstairs and SA V+ box upstairs (in my room).
For the past year I have been thinking of getting the Humax Foxsat HD box. Im picking this up tomorrow and will be having an installer instal a satellite dish for me.
Anyway, I want to cancel my upstairs box, Will I just phone them and they will cancel it straight away or do they have to have a months notice first?
I will be saving £6.50 from my bill if I cancel multiroom and will just be having Freesat upstairs and Virgin Media downstairs.
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16-05-2011, 16:37
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#2
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Cancelling Multi-room box..Advice?
Quote:
Originally Posted by mattboothers
Hi, As you may or may not know in my house we have multiroom.
Samsung V+ box downstairs and SA V+ box upstairs (in my room).
For the past year I have been thinking of getting the Humax Foxsat HD box. Im picking this up tomorrow and will be having an installer instal a satellite dish for me.
Anyway, I want to cancel my upstairs box, Will I just phone them and they will cancel it straight away or do they have to have a months notice first?
I will be saving £6.50 from my bill if I cancel multiroom and will just be having Freesat upstairs and Virgin Media downstairs.
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usually 30 days notice is required. VM will arrange a pick-up just after the 30 days has cleared.
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16-05-2011, 16:56
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#3
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Inactive
Join Date: Jul 2009
Services: Virgin Media V+ & tivo (XL TV) - Freesat+ (Humax Foxsat HDR) - 20mb BB - M Phone
Posts: 836
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Re: Cancelling Multi-room box..Advice?
Ok many thanks DF  .
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16-05-2011, 17:24
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#4
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Inactive
Join Date: Mar 2010
Posts: 12,313
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Re: Cancelling Multi-room box..Advice?
Quote:
Originally Posted by mattboothers
Hi, As you may or may not know in my house we have multiroom.
Samsung V+ box downstairs and SA V+ box upstairs (in my room).
For the past year I have been thinking of getting the Humax Foxsat HD box. Im picking this up tomorrow and will be having an installer instal a satellite dish for me.
Anyway, I want to cancel my upstairs box, Will I just phone them and they will cancel it straight away or do they have to have a months notice first?
I will be saving £6.50 from my bill if I cancel multiroom and will just be having Freesat upstairs and Virgin Media downstairs.
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Good boxes them Matt , I think freesat will get more HD over the next year or so.
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16-05-2011, 17:29
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#5
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Cancelling Multi-room box..Advice?
Quote:
Originally Posted by Digital Fanatic
usually 30 days notice is required. VM will arrange a pick-up just after the 30 days has cleared.
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Not sure an extra STB requires 30 days notice. It's only full service disconnection that does.
Additional boxes are like package upgrades in that you have to have had them for 30 days, after that they can be disconnected immediately (unless they are part of a recontrating bundle)
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16-05-2011, 17:44
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#6
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Cancelling Multi-room box..Advice?
Quote:
Originally Posted by BenMcr
Not sure an extra STB requires 30 days notice. It's only full service disconnection that does.
Additional boxes are like package upgrades in that you have to have had them for 30 days, after that they can be disconnected immediately (unless they are part of a recontrating bundle)
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I stand corrected
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16-05-2011, 18:20
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#7
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Inactive
Join Date: Jul 2009
Services: Virgin Media V+ & tivo (XL TV) - Freesat+ (Humax Foxsat HDR) - 20mb BB - M Phone
Posts: 836
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Re: Cancelling Multi-room box..Advice?
Quote:
Originally Posted by BenMcr
Not sure an extra STB requires 30 days notice. It's only full service disconnection that does.
Additional boxes are like package upgrades in that you have to have had them for 30 days, after that they can be disconnected immediately (unless they are part of a recontrating bundle)
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Oh ok thanks Ben, Good job I didnt cancel before or I would have not TV at all in my room 
---------- Post added at 17:20 ---------- Previous post was at 17:19 ----------
Quote:
Originally Posted by muppetman11
Good boxes them Matt , I think freesat will get more HD over the next year or so.
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Do you mean the Humax box. If so yes I heard they are quality.
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16-05-2011, 18:27
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#8
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Inactive
Join Date: Mar 2010
Posts: 12,313
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Re: Cancelling Multi-room box..Advice?
Quote:
Originally Posted by mattboothers
Oh ok thanks Ben, Good job I didnt cancel before or I would have not TV at all in my room
---------- Post added at 17:20 ---------- Previous post was at 17:19 ----------
Do you mean the Humax box. If so yes I heard they are quality. |
Yes Matt they are good boxes.
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