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Good way to Keep customers
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Old 14-05-2011, 15:45   #31
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Angry Re: Good way to Keep customers

Quote:
Originally Posted by muppetman11 View Post
I do it all the time , with my mobile phone contracts and digital services it pays to shop around.
its called bartering for a good deal in a competive market, theres nothing wrong with that.
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Old 14-05-2011, 16:00   #32
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Re: Good way to Keep customers

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Originally Posted by denphone View Post
its called bartering for a good deal in a competive market, theres nothing wrong with that.
Agreed - but the supplier also has the right not to take business that does not add value/profit, and then the customer has the option of moving.

Market forces.
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Old 14-05-2011, 16:05   #33
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Talking Re: Good way to Keep customers

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Originally Posted by Hugh View Post
Agreed - but the supplier also has the right not to take business that does not add value/profit, and then the customer has the option of moving.

Market forces.
Looking at it they all seem to be making huge profits.
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Old 14-05-2011, 16:09   #34
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Re: Good way to Keep customers

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Looking at it they all seem to be making huge profits.
I'm sure Neil Berkett will be very relieved to find they are making a huge profit.
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Old 14-05-2011, 16:11   #35
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Re: Good way to Keep customers

We all know Virgin has debts but it also is a company worth nearly 9 billion and also has a very good cash flow.
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Old 14-05-2011, 16:12   #36
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Re: Good way to Keep customers

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Originally Posted by denphone View Post
Looking at it they all seem to be making huge profits.
Which are used to pay off institutional debt and invest in future programmes - no profit, no growth, no institutional investment.
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Old 14-05-2011, 16:15   #37
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Angry Re: Good way to Keep customers

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Which are used to pay off institutional debt and invest in future programmes - no profit, no growth, no institutional investment.
And hopefully to invest in future channels and tivo.
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Old 14-05-2011, 16:16   #38
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Re: Good way to Keep customers

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Originally Posted by Hugh View Post
Agreed - but the supplier also has the right not to take business that does not add value/profit, and then the customer has the option of moving.

Market forces.
Correct VM would make nothing by beating the OP deal from Sky.
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