Superhub Superhub 10 mb to 30mb upgrade

blamelouis · 13-05-2011, 17:10

Hi everyone i got the superhub the other week and im still only getting 9.00 mb.

Do these stats look odd i havent a clue ?
Cheers for any replies .

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+

--------------------------------------------------------------------------------

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 84 55616000 Kbits/sec 299000000 Hz 10.0 dBmV 44.2 dB Hybrid
Locked QAM256 85 55616000 Kbits/sec 307000000 Hz 9.9 dBmV 44.3 dB Hybrid
Locked QAM256 86 55616000 Kbits/sec 315000000 Hz 9.2 dBmV 43.2 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

--------------------------------------------------------------------------------

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 3 20480 Kbits/sec 45800000 Hz 45.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

--------------------------------------------------------------------------------

Primary Downstream Service Flow
Downstream(0)
SFID 4099
Max Traffic Rate 10240000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps

--------------------------------------------------------------------------------

Primary Upstream Service Flow
Upstream(0)
SFID 4098
Max Traffic Rate 1072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

craigj2k12 · 13-05-2011, 17:13

your downstream power levels are high.

the config looks odd, you have three downstream channels, but your downstream service flow is limited to 10mb

try turning the hub off for 30 seconds, then back on again

Nopanic · 13-05-2011, 17:15

Quote:

Originally Posted by craigj2k11

your downstream power levels are high.

the config looks odd, you have three downstream channels, but your downstream service flow is limited to 10mb

try turning the hub off for 30 seconds, then back on again

a logical reboot as the Indian guys call it

I expected better from you Craig ..

pip08456 · 13-05-2011, 17:16

Something wrong with the config file on that, needs to be called in.

craigj2k12 · 13-05-2011, 17:19

Quote:

Originally Posted by Nopanic

a logical reboot as the Indian guys call it

I expected better from you Craig ..

no

pip08456 · 13-05-2011, 17:21

Quote:

Originally Posted by Nopanic

a logical reboot as the Indian guys call it

I expected better from you Craig ..

Normally expect that process to be gone through!

craigj2k12 · 13-05-2011, 17:25

Quote:

Originally Posted by pip08456

Normally expect that process to be gone through!

well the network will have set config files. the 10mb config will be set to 10mb speed, and 1 channel, while the 30mb config will be set to 30mb and 3 channels, so why theres a 10mb speed cap and 3 channels is beyond me

blamelouis · 13-05-2011, 17:26

Quote:

Originally Posted by craigj2k11

your downstream power levels are high.

the config looks odd, you have three downstream channels, but your downstream service flow is limited to 10mb

try turning the hub off for 30 seconds, then back on again

Now....

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 299000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+

--------------------------------------------------------------------------------

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 84 55616000 Kbits/sec 299000000 Hz 10.3 dBmV 44.4 dB Hybrid
Locked QAM256 85 55616000 Kbits/sec 307000000 Hz 10.1 dBmV 44.3 dB Hybrid
Locked QAM256 86 55616000 Kbits/sec 315000000 Hz 9.5 dBmV 43.5 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown

--------------------------------------------------------------------------------

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 3 20480 Kbits/sec 45800000 Hz 45.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

--------------------------------------------------------------------------------

Primary Downstream Service Flow
Downstream(0)
SFID 4099
Max Traffic Rate 10240000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps

--------------------------------------------------------------------------------

Primary Upstream Service Flow
Upstream(0)
SFID 4098
Max Traffic Rate 1072000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

pip08456 · 13-05-2011, 17:29

Quote:

Originally Posted by Nopanic

a logical reboot as the Indian guys call it

I expected better from you Craig ..

Going by the latest post it looks like it didn't cure it!

Back to normal Nopanic!

craigj2k12 · 13-05-2011, 17:31

Quote:

Max Traffic Rate 10240000 bps

what does the status page say? DOCSIS3 i presume?

pip08456 · 13-05-2011, 17:33

How else would he have 3 bonded channels? Not that's what the 3 means.

Legacy doesn't have bonded channels AFAIK.

craigj2k12 · 13-05-2011, 17:35

Quote:

Originally Posted by pip08456

How else would he have 3 bonded channels? Not that's what the 3 means.

Legacy doesn't have bonded channels AFAIK.

well there must be something wrong with mine, im on DOCSIS3 and I have four channels, ill just give tech support a call

blamelouis · 13-05-2011, 17:35

Quote:

Originally Posted by craigj2k11

what does the status page say? DOCSIS3 i presume?

Information
Standard Specification Compliant EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R26

pip08456 · 13-05-2011, 17:36

That's just the difference between Cisco Kit and Motorola. A lot of people think is HAS to be 4 downstream channels but it doesn't.

craigj2k12 · 13-05-2011, 17:39

Quote:

Originally Posted by pip08456

That's just the difference between Cisco Kit and Motorola. A lot of people think is HAS to be 4 downstream channels but it doesn't.

tech support have booked me a fireman so i dont burn, melt and die

lol

i do know this stuff you know