sky sports red button - Page 30

RamJet · 22-04-2011, 17:05

Quote:

Originally Posted by ChrisLUFC22

People actually take time to send abusive PM's about VM???

I never understand why people get in a rant here

1. I have only ever had helpful service from VM customer services within the limitations they are given

2. there are many helpful members here who do their best to keep us imformed about developments - sometimes they may not get it quite right - but we are often dealing with a developing situation

3. a major software-new-write is bound to have teething problems - they will get it right soon & in time for the cricket on 28th hopefully

22-04-2011, 17:20

Quote:

Originally Posted by RamJet

I never understand why people get in a rant here

1. I have only ever had helpful service from VM customer services within the limitations they are given

2. there are many helpful members here who do their best to keep us imformed about developments - sometimes they may not get it quite right - but we are often dealing with a developing situation

3. a major software-new-write is bound to have teething problems - they will get it right soon & in time for the cricket on 28th hopefully

Hmm the ciricket on the 28th is on sky sports 2 so which cricket on the 28th april will it be ready for then.?

As for teething problems that i agree can happen but why cannot we be told the truth.!

When sky sports Red Button failed to launch yesterday vm employees came on here stating it had launched only my call to customer services today revealed the truth why not be upfront.

alwaysabear · 22-04-2011, 17:25

Quote:

Originally Posted by richard1960

Hmm the ciricket on the 28th is on sky sports 2 so which cricket on the 28th april will it be ready for then.?

As for teething problems that i agree can happen but why cannot we be told the truth.!

When sky sports Red Button failed to launch yesterday vm employees came on here stating it had launched,only my call to customer services today revealed the truth why not be upfront.

The staff member involved should have checked his/her facts before posting simple, as I said earlier he/she set themselves up for the comments on this thread.

22-04-2011, 17:31

Quote:

Originally Posted by alwaysabear

The staff member involved should have checked his/her facts before posting simple, as I said earlier he/she set themselves up for the comments on this thread.

I agree but why say it had launched in the first place the first person i spoke to on customer service today agreed it had not launched as was claimed.

How hard can it be to check facts particularly if you work for said comapny.

denphone · 22-04-2011, 17:47

Virgins communication needs to be much better because if they communicated better people would at least know something.

alwaysabear · 22-04-2011, 20:19

Quote:

Originally Posted by denphone

Virgins communication needs to be much better because if they communicated better people would at least know something.

I would have to agree communications are poor.

muppetman11 · 22-04-2011, 20:33

On Sky , the Red Button is on Sky Sports 3 and 3 HD PGA golf with red button showing Euro tour , so its safe to say its not currently up and running on VM

97reijam01 · 22-04-2011, 21:25

Red button begins on the 28th no red button content until then. We will find out from then what we get and dont get

spiderplant · 22-04-2011, 21:51

Quote:

Originally Posted by richard1960

I agree but why say it had launched in the first place the first person i spoke to on customer service today agreed it had not launched as was claimed.

How hard can it be to check facts particularly if you work for said comapny.

It's easy, but clearly she hadn't. There's been an article on the Intranet called "Sky Sports Interactive Available on Virgin Media" since yesterday morning.

Whether it's launched or not is moot, as there won't be any content published until next Thursday.

denphone · 23-04-2011, 05:25

Quote:

Originally Posted by spiderplant

It's easy, but clearly she hadn't. There's been an article on the Intranet called "Sky Sports Interactive Available on Virgin Media" since yesterday morning.

Whether it's launched or not is moot, as there won't be any content published until next Thursday.

Well lets see what the 28th brings to us then.

23-04-2011, 08:51

Quote:

Originally Posted by muppetman11

On Sky , the Red Button is on Sky Sports 3 and 3 HD PGA golf with red button showing Euro tour , so its safe to say its not currently up and running on VM

I agree its definately not up and running.

---------- Post added at 08:51 ---------- Previous post was at 08:38 ----------

Quote:

Originally Posted by spiderplant

It's easy, but clearly she hadn't. There's been an article on the Intranet called "Sky Sports Interactive Available on Virgin Media" since yesterday morning.

Whether it's launched or not is moot, as there won't be any content published until next Thursday.

Really which content is that then? if its the cricket west indies v pakistan sky sports are advertising it as being on sky sports2 ie not on Red Button.

And as Muppetman11 has already confirmed golf is available today via Red Button on sky sports.

LexDiamond · 23-04-2011, 08:59

Quote:

Originally Posted by richard1960

I agree but why say it had launched in the first place the first person i spoke to on customer service today agreed it had not launched as was claimed.

How hard can it be to check facts particularly if you work for said comapny.

Didn't the staff member say it had launched but first content will appear next Thursday? So how do you know it is wrong until you check next Thursday if it is working or not?

23-04-2011, 09:03

Quote:

Originally Posted by LexDiamond

Didn't the staff member say it had launched but first content will appear next Thursday? So how do you know it is wrong until you check next Thursday if it is working or not?

Hm i have been on the cricket on sky sports live website and on there it states the first match vm claim to have on the Red Button is on sky sports 2 anyway on the 28th april easy really.

LexDiamond · 23-04-2011, 09:10

Quote:

Originally Posted by richard1960

Hm i have been on the cricket on sky sports live website and on there it states the first match vm claim to have on the Red Button is on sky sports 2 anyway on the 28th april easy really.

Why are you having trouble understanding that the red button is not only for live sports? They could simply be supplementing the live match with extra stats, angles, highlights etc via the red button.

You seem to be like a broken record constantly going on and on that you have managed to find the listed match on SS2. So what? Go phone Sky and ask someone in their CS if the red button is for additional live content only. They can confirm that their red button service offers services other than live sports.

23-04-2011, 09:18

Quote:

Originally Posted by LexDiamond

Why are you having trouble understanding that the red button is not only for live sports? They could simply be supplementing the live match with extra stats, angles, highlights etc via the red button.

You seem to be like a broken record constantly going on and on that you have managed to find the listed match on SS2. So what? Go phone Sky and ask someone in their CS if the red button is for additional live content only. They can confirm that their red button service offers services other than live sports.

Thats not nice saying i sound like a broken record it thats what you think i am glad to be leaving vm,a mate of mine takes sky sports and yes the Red Button covers lots of functions.

I have found the match that vm company employees on here claim that is the first to be shown on Red Button either is lies or is not.

Lots of content on sky sports has been available online since vm have claimed have launched red button.